Growave: Loyalty & Wishlist for Shopify

Growave: Loyalty & Wishlist

All-in-one retention platform with loyalty, reviews, wishlist
Rating
4.8
Feedback
1,173
Reviews
Chart
#358
Shopify

All reviews

5 / 5 Share
April 2, 2021

Really intuitive, with great customer service. Tina has been super fast to respond, really clear in her answers & very helpful. Only draw back is that 'Custom Actions' are only available in the Enterprise plan. I'm not on Shopify Plus, nor do I intend to be. Having no middle-ground service whereby I could get hold of Custom Actions is a little frustrating. Not really a complaint though - more of a small wish for when/if updates happen. The app is fantastic and I'd thoroughly recommend.

Store Using app Total reviews Average rating
Fiole 7 days 5 4.8
Developer Reply

Good day team at Fiole🤩, It is so amazing hearing from you. We are sending you our endless gratitude for sharing your thoughts. Your feedback is an important component of our growth. Thank you so much for showing us the point where we need to put our attention. We have taken your advice into consideration and would like to let you know that we always put our efforts to keep the functionalities up-to-date💫. Special thanks for mentioning our service, our priority goal is to provide exceptional support to our beloved customers. We strongly believe in fruitful cooperation for many years and from our side, we will do all possible and impossible 🌱🌸.

5 / 5 Share
March 31, 2021

I've had this app installed for about a week and so far, it's been great. It was easy to set up everything and I love the new rewards program. The responsiveness of their customer support is outstanding and they already helped me with a bunch of small but vital actions I couldn't make work correctly myself. Within minutes of activating it, a visitor set up an account! thanks for a great app!

Store Using app Total reviews Average rating
Wall of the Wild 1 day 1 5.0
Developer Reply

We can say nothing but "wow", woooow thank you very much for leaving so thoughtful review team at Wall of the Wild🥳, Our focus is to serve your requirements with our features and assistance. And we would love to send us our appreciation for granting us the chance to show our potential. It was a joy serving you. Thanks for being our customer❤️. We hope for fruitful cooperation in the future.

5 / 5 Share
March 31, 2021

Tattu is beyond amazing so is this APP! They went above and boyond even fixed a issue in my admin panel and no cost to me! I have already upgraded my plan and Also With this only being my 2nd day with the Referral program active.. i am already seeing Sales from it! Cant thank you enough.

Store Using app Total reviews Average rating
Sparkly MeMaw LLC 8 days 1 5.0
Developer Reply

We are so thankful to you team at Sparkly MeMaw LLC 🤗, We are more than grateful for your kind words and generosity. Here at Growave we have made customer satisfaction our top priority, and we appreciate all of our customers. We are delighted to learn about the achievement of your company because of our app. We strongly hope to see more glorious years ahead of us🎊🥳.

5 / 5 Share
March 31, 2021

Everytime I have a question or need help to improve my shop, Growave is there to help me. Tattu always reponds fast and her work is perfect, she helped me with my reviews and I love working with her! The support center is really awsome!

Store Using app Total reviews Average rating
Namasty 9 months 2 5.0
Developer Reply

Hiya 😍! The words will fail to express our gratitude towards you team at Namasty, You have been always cooperative and amazingly patient and it was only our pleasure to fulfill your requirements. We highly value your feedback and would love to let you know that we are always there for you. It is true that we only get motivated by these insightful reviews, thank you so much for that 😇. Aspire to serve you in an excellent manner every single day!

5 / 5 Share
March 31, 2021

Nice app, installed quickly. The documentation on the installation is not too deep but customer support is really great and helps you within less than 24h!

Store Using app Total reviews Average rating
DrinkPure COM 3 days 2 5.0
Developer Reply

Hello, team at DrinkPure COM, We are so thankful for you for sharing your invaluable feedback with us. Please know that it helps us to improve our app and service. Your review is extremely important to us. We express our gratitude for your appreciation and so glad to know your opinion regarding our documentations. We will take it into consideration and aspire to work on them very soon. May you continue to trust and rely on Growave 🙏🏻😍!

5 / 5 Share
March 26, 2021

Growave has made my website much more interactive for my customers and is definitely contributing to the increase in our sales. Their customer service is also very responsive and helpful. When I needed some things changed to work with my website better they made the changes immediately and made sure I was happy with the changes. I recommend this app whole heartedly.

Store Using app Total reviews Average rating
ORGANMASTER SHOES 4 months 17 4.6
Developer Reply

Yaaaaaaayyy 🤗😍 We can never thank you enough for leaving such a marvelous review team at ORGANMASTER SHOES. Your acknowledgment makes us stronger and better than ever. Thanks for your faith and support ❤️🥰. We are indebted to you for choosing us. It is so nice to learn about the achievements of your company because of our time and help. We will always try to keep the consistency in the best service. Btw, you have a very attractive Instagram account, we highly suggest you try out our Shoppable Instagram gallery feature💎.

5 / 5 Share
March 26, 2021

We’ve been using Growave for while. I have nothing bad to say. It’s very well made and their developers and CS are extremely responsive and accommodating.

Store Using app Total reviews Average rating
Flipcrêpes 4 months 8 5.0
Developer Reply

Good day team at Flipcrêpes 😍, Thank you for being our valued customer. It has been a pleasure to serve you. It's In a World, filled with so many choices and possibilities, we thank you for selecting us. Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day. Once again thank you very much and please kindly be informed that we are always here for you ❤️

5 / 5 Share
March 25, 2021

Love this app..and most of all the service! I recently interacted with Tattu as I was having problems integrating it into my website. She was quick to respond and help me fix it. Really happy and would definitely recommend it.

Store Using app Total reviews Average rating
Adrisya 2 minutes 13 4.3
Developer Reply

We will never thank you enough for your amazing review team at Adrisya 😍 ?! We express our sincere gratitude and appreciation for your time and attention. Thank you so much for being great. We are constantly trying to be helpers, only for our clients. The satisfaction of our beloved customers is paramount ❤️. If you need help, we are always here for you

5 / 5 Share
March 24, 2021

Growave is excellent and Customer Care from Tina is the best, very timely support for questions, the Reviews, Wish List and Rewards all work seamlessly - Tks Rich https://myspashop.com/

Store Using app Total reviews Average rating
My Spa Shop Over 2 years 2 4.5
Developer Reply

We would like to thank you for turning our day into the real feast team at My Spa Shop🥳🤩, Your fantastic review made us feel so happy, motivated, special and delighted today. Please allow us to send you tons of gratifications. Your feedback does miracles, it improves Growave and makes better than ever☀️. Should you need any assistance, please do not hesitate to reach us.

5 / 5 Share
March 24, 2021

Very nice app, I like that the reviews and loyalty program are accessible by a floating button and then open up into a small window. The customer service they provide is exceptional, they are always there to help and even provide suggestions on other things I miss.

Store Using app Total reviews Average rating
Momo Monster Co 3 months 6 4.8
Developer Reply

Hats off to you team at Momo Monster Co ❤️, Thank you for the wonderful review you left here. We are on seventh heaven reading your feedback. Thank you so much for lifting our spirits and inspiring us for new achievements. We are so happy to know that you found your widgets nice. Please be kindly informed that there is a huge team and a lot of labor stays behind that design. Your lovely comment made all hard work worth it👌🤩. Once again thank you so much for your support and know that we are always there for you 🤗

5 / 5 Share
April 2, 2021

We tested this app for a few weeks and it was great! Ultimately, we had to go in another direction due to other aspects we require for our services that tied into our Rewards Program in a way that Growave was not enough to accomplish. We would highly recommend Growave and are sad to part ways after receiving such personable and FAST customer service. UPDATE (six days later): We switched back and are so happy we did! :)

Store Using app Total reviews Average rating
Developer Reply

Hi team at Footlights Dance & Theatre Boutique 🤗, It is so nice to hear from you. We can't thank you enough for taking your time to leave such a heartwarming review. We feel particularly grateful we met on our road, and we cannot thank you enough for your choosing us and for your trust in us. It's been a blast collaborating with you💫💎. Of course, this isn't goodbye; We strongly believe that we will see it as a part of our big family in the future💔. In the meantime, we wish you success in your business and all the best to you!

5 / 5 Share
March 23, 2021

Despite the timezone difference, Tattu was always there to answer to my questions and satisfy my requests. Probably the best customer service ever. Concerning the app itself, it does its job perfectly and it's customizable, that's a plus. Just reach out the Growave team and they'll do their best to make you happy. Highly recommended!

Store Using app Total reviews Average rating
Biondo Gioielli 9 days 2 5.0
Developer Reply

Greetings of the day Biondo Gioielli😍, We are touched beyond words by your generous gesture. Thank you so much for leaving such a marvelous review. Please know that every word left here mean the world to us. You took the common courtesy to an uncommon level. We’re so grateful for your appreciation 🙏🏻. We are here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts. On behalf of all team, we express our gratitude to you for choosing us. You rock⭐.

5 / 5 Share
March 19, 2021

Great app, does really well with customer interaction, and customer service is great! Tattu is awesome!

Store Using app Total reviews Average rating
OrganicPricedbooks About 2 months 1 5.0
Developer Reply

Hi, team at OrganicPricedbooks, Thanks a million for this lovely 5-star review❤️🤍. We are thrilled that customers like you are having a great experience at Growave. It was a pleasure for us to work with your team and we are happy that we managed to assist you with your matters🎊🎉. Once again thank you so much for your kind words and attention

5 / 5 Share
March 19, 2021

Growave has been a wonderful partner for our business, as we launch our loyalty program! They have fantastic follow-up, customer service, and have helped us customize the app to our branding! FIVE STARS FOR GROWAVE!!!

Store Using app Total reviews Average rating
Passionately Rivalicious 7 months 4 5.0
Developer Reply

Greetings of the day team at Passionately Rivalicious, We will never thank you enough for leaving such an invaluable review. Your thoughtfulness is a gift we will always treasure🙏❤️. It has been an immense pleasure serving you all through this time. If there is anything else we can do to assist, please don’t hesitate to contact us🤗.

5 / 5 Share
March 19, 2021

I really love this app so far! Easy to use and the customer support is amazing! I highly recommend Growave.

Store Using app Total reviews Average rating
Facing Nature 4 days 1 5.0
Developer Reply

Heeey team at Facing Nature 🤩, Thank you a lot for taking your time and sharing such lovely feedback. You knocked us off our feet😇. Our assistance does not end here, please always be sure that we are here for you to give a hand of support anytime🙌🏻.

5 / 5 Share
March 16, 2021

Nice customizable App and great support! And i am getting more and more customers through the loyality program.

Store Using app Total reviews Average rating
GØLD's 9 months 8 5.0
Developer Reply

Heeey, team at GØLD's, thanks a lot for taking the time to write this beautiful review. 😍 It’s so pleasing to see how our Loyalty & Rewards program is helping you to get more customers. Please don’t hesitate to try out other features as well, such as Wishlists and Instagram, to get even more benefits from using Growave. Because why use different apps separately, when you can get all of them in one, right? 😄 Anyways, we are glad you are enjoying your experience with our app. And we look forward to many years of cooperation with you. 💕

4 / 5 Share
March 16, 2021

We use Growave for our social proofing, certain email campaigns and referral that is on-the-way. Their customer support is excellent. The interface is not the easiest to navigate, but for our scale of operation, it is comprehensive and decent value for what it does from Reviews, Referrals, VIP and wishlist-ing.

Store Using app Total reviews Average rating
Sappho New Paradigm 3 months 2 4.0
Developer Reply

Dear team at Sappho New Paradigm, we really appreciate the time you took to leave us this review. 😇 We would like to thank you for sharing with us your honest feedback regarding the app’s interface. We are constantly working on improvement of our app and feedback like yours is really important to us. Nevertheless, we are happy to learn that you are managing to get the most out of our platform. 😍 It’s always a pleasure to work with your team and we hope for many years of fruitful cooperation with you. ❤️

5 / 5 Share
March 15, 2021

Their customer service is very very amazing. They response email very quick. Help me solve problems so fast. Especially Tattu Kachieva, She is so kind and cute. I recommend people to use this app.

Store Using app Total reviews Average rating
KIOKO FR 3 days 2 5.0
Developer Reply

Wow! Hey, team at KIOKO FR ✨, thank you so much for your positive feedback and good vibes. 💖 Our support team always goes above and beyond to provide a good customer service and we are so pleased that we hit the mark for you! ⭐ Once again, thanks a lot for your kind words and recommendation. 🙏

5 / 5 Share
March 15, 2021

Customer service is top-notch. Not only do you get quick responses, but the reps really strive to make the customer happy. I would recommend Growave to anyone. Love the team!

Store Using app Total reviews Average rating
Bloomgem About 1 year 3 5.0
Developer Reply

Dear team at Bloomgem, thanks a lot for taking the time to leave us this awesome review! 😍 We put the customer service as our priority and always strive to make our customers happy, and we are beyond happy to see that our efforts has resonated with you. ✨ It’s such a pleasure to have customers like you and we hope for many years of fruitful cooperation with you! ❤️

5 / 5 Share
March 9, 2021

So far I am loving this app. You are able to adjust the look of all the components so they match your store which I love. The customer service is prompt and effective.

Store Using app Total reviews Average rating
Goldie Olding Fabrics 4 days 2 3.5
Developer Reply

Is there no limit to your awesomeness team at Goldie Olding Fabrics 💔❤️? Thank you for showering us with such glorious words, that we will always treasure. We love you too. It is such a joy and delight contributing to your business 🥳. We can not disagree with you, your store looks so adorable and attractive, we are lucky that you have chosen Growave to be part of that beautiness 🙏🏻💞.

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