All reviews

Rating Breakdown

  • 5
    94% (1,140 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,197)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2020

Growave team did a great job of installing the Reviews and Wishlist parts of their app to my store with my custom template. I am trying it out these two features now and hope to upgrade to paid version leverage rewards and social sharing features in the future.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

Incredible support staff. So easy to set up and link to my website. The staff even made sure the colours match back to my website. Very happy with the integration process. :) Would highly recommend.

Store

AMBR.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2020

I was looking for a comprehensive and flexible reward & loyalty programme and Alice did OUTSTANDING work getting everything set up. I am so pleased with the result - it looks professional and elegant and it works! Thank you!

Using app

About 6 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

June 5, 2020

I use this app and it is amazing! The support team is responsive, especially Alice she is very kind and super helpful. And i hope they can support mobile apps as soon as possible :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2020

I use the wishlist and social login of this app and it is amazing! The support team is responsive, and super helpful. I recommend this app to anyone!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2020

Super good app! Got all I wanted and even more. Customer support works super fast! They installed everything for me and put it suitable to the design of my webpage. Thank you , guys!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2020

Amazing app. Made a huge difference in our store, the customer services is way beyond what I expected. Really recommend this app.

Store

BARKLY

Using app

6 days

Total reviews

12

Average rating

4.7

5 / 5 Share

May 28, 2020

Like many of you, we installed and uninstalled many loyalty apps while prepping our web store. After all of that, I found Growave had the most pertinent and cosmetically pleasing features. Even better the customer service jumps through hoops to help YOU modify their app to best suit your needs. You will have no remorse in choosing this company, and it will help you to look forward to logging in often with a Big Smile. - Ralph Tuchiano, AlchePharma

Using app

4 days

Total reviews

25

Average rating

5.0

5 / 5 Share

May 26, 2020

EXCELLENT CUSTOMER SERVICE! Even if I have the free plan, they didn't hesitate to help me to fix my inquire. I ask them to change the font of the wishlist button and they did it in less than one day. I am very satisfied with their customer service. This is the kind of support any kind of app should have to be the number one. Quick and simple way to communicate with them.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Fantastic support! Seriously the best app I've ever tried for my site. Got prompt responses for all my inquires and they really worked to help me achieve the look and feel I wanted for my store. Amazing app and incredible service!

Using app

12 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 19, 2020

I'm using this app for the Wishlist. So far, it's been great! A lot better than all of the others that I've tried. The support team is also very responsive and helpful. Happy to have found this app!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :) Reading such reviews, we feel energized and want to work even harder to make our platform better! Thank you!

5 / 5 Share

May 15, 2020

I am taking advantage of the free 14 days trial and I am amazed. I had a great support from the beginning. They settled the app for me, migrated customers point from another app, they are always present and always helpful . The customers immediately noticed and appreciated the changes ( now they can have a wishlist, can log in from a social network etc) . I will for sure upgrade to a basic plan. So much happy. Does not exitate to try this app!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!

5 / 5 Share

May 13, 2020

Great app which is very useful for ecommerce. The support team is the best and they always provide so much help to us :) Thank you!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2020

Perfect app and wonderful support service. I've tried several but the style and support of Growave is fantastic.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2020

Great app, various function to grow your business. Customers service is top, patient, professional.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2020

You're going to love the customer service. Quick, smart, efficient, and helpful, always. And as someone who's worked in ecomm for years, using hundreds of apps across multiple stores in different industries, I'd say this... options are great, and features are fun, but what's really (REALLY) hard to find amongst all that stuff is real customer service. And from people who genuinely want to see you succeed. Not just people who copy/paste the same text their boss told them to say to every customer. Ask yourself how often you've worked with people like that? Not a lot, right? Genuinely a pleasure to work with Growave these past couple of months. And I'm sure it will continue to be a pleasure!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2020

The app is very good and the attention of the advisers too highly recommended Excellent i like it too

Using app

3 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 23, 2020

I have been using the app for over 1 year now. It works as perfect for my needs. The more impressive part is the support. Every time, I reach out to them for a question, they will get it back and solve the issue quickly. Very impressive! Happy Customer with them.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Very sleek-looking compared to other review and wishlist apps. Great customer support even while on basic. Thanks to Tina and Alex for the quick revert with requests to modify theme! They even reached out first when they noticed I changed theme, and needed help with re-integration.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

I had an issue the the team was quick enough to resolve it. Really appreciate it. Hope they continue their good customer support.

Using app

6 days

Total reviews

8

Average rating

4.0