All reviews

Rating Breakdown

  • 5
    93% (1,135 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,196)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2020

I really like the app. Will upgrade more in the future, as customers increase. Customer Service is very helpful and quick to respond. Also very helpful with helping you learn along the way.

Using app

24 days

Total reviews

22

Average rating

5.0

Developer Reply

Thank you for such an amazing review! :) This really motivates us to work even harder and improve our App day by day. We do appreciate that you spent your time and did it!

5 / 5 Share

Feb. 10, 2020

This app is really good. In particular, the review function and favorite function are recommended for shops with a large number of items. Also the support is really great. The first default has damaged the look of the shop. However, support has modified the icons to match the look of our shop. I will continue to love this app and support.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Fantastic "all in one" solution for Reviews, Rewards, Blog Comments, and more! Their support staff is A+++ and help faster than anything I have ever experienced. So happy to be using this app.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

This app does a really good job with the free options that are provided. Most importantly, the Support is really great. I worked with Alice and she was really quick to resolve and even make small changes as per my requirements.

Store

Mecraaz

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 3, 2020

This app has been nothing short of incredible. I was assigned a personal customer service rep named Tattu who was essentially like a concierge! She helped me with integrating the app with my site, and provided me with useful resources for reference. If all customer service was like what she provided, this world would have a lot less frustrations. I strongly recommend Growave and hope you get to work with Tattu.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

I started with this app a few months ago and did the minimum to get it working on my website and even just that left me flabbergasted with the number of store customer signups I started to get from Facebook, without me actually doing any active FB marketing... I am so impressed with it I am now working systematically to fully implement the growth plan on my site to really turbocharge my shop's development. Well done Growave on a great product and thanks for the superlative customer service and support provided on an ongoing basis. Can't recommend this app enough - every shopify store should have this app as the core of its marketing tools.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

Just started using this app and it has amazing easy to use features. The customer service chat was amazing. They walked me through the whole process and answered a million of my questions. Thanks

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Great app with lot of options. Best team we ever met on app developer side. Fast and friendly support.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I tried many different Loyalty apps but this one is the best so far! We were able to translate everything on the front end into Japanese, perfectly, which other apps didn't allow. We also have Wishlist and Review apps separately, but with Growave we can get rid of those. Integration was super easy and fast, too. Customer service is awesome, I was able to solve every issue within an hour of installation. Highly recommended! 設定画面は英語ですが、お客様が見る画面は完璧に日本語にでき、すばらしいです。沢山のアプリを試しましたが、ちゃんとできたのはこのアプリだけでした。価格も他と比べ良心的です。

Store

amirisu

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

I downloaded this app and not long after uninstalled it as I didn't think it was all that good. After further research, I downloaded it again and reached out to support to help me with a few things and the support was the best I have ever reviewed on any of the apps I have on my store! A big thank you to Tattu for all the amazing help. Super friendly customer service rep!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

This app is perfect. Lots of features to improve your store with a very professional feel, there is no silly games or spin wheels which make your store feel amatuer. The Customer support was amazing, and completed many tweaks which I asked for, all for no extra charge. Give the app a try.

Using app

6 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 3, 2020

I was skeptical at first that so many features could be baked into one app but Growave has consistently exceeded our expectations. Customer support from the app developer is always important to us and the Growave support team has always been super helpful. Definitely recommend.

Using app

5 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Dec. 18, 2019

Quick summary about Growave – Highly polished product and trusted team. The functions are quick to load and small and we haven't encountered any problems or bugs with the Growave product. Absolutely amazing support from Growave. The support and tech teams are extremely courteous, responsive and helpful, and goes out of their way to help. The Growave teams follow up on each requests/questions/concerns, and they are genuinely passionate about their work and product.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Excellent customer service. It has helped to consolidate our software stack, which has helped to streamline our marketing and outreach strategies.

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 6, 2019

We have been using Growave for more than one year and we love it! It allows us to generate more revenue without investing much time or resources.

Using app

12 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 1, 2019

Such great customer service. Amazing help with integration and customization from very friendly people. Two thumbs up from us!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

This app has been amazing find for me! It combines 3 key things that I need in my store: Reward System, VIP Tiers, and Wishlist. Plus I love the sticky reviews button on my homepage (especially in mobile) which immediately brings up site credibility. There were a few bugs during the migration process to their reviews app - but the support team is incredible! I think one of the best support teams I've seen on Shopify!! They've hand-held during this migration process and I'm very satisfied. Still migrating on the loyalty app - but I expect a smooth process to the finish. Great job guys!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

i seldom write the review,this time,i do it ! Thanks so much for the Growave team,you guys really do the great job,they can do reviews,loyal,wishlist and so on ,the customer service is perfect,it help me a lot,hoping we will establish the long term business.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

Really amazing and super fast support, implementing custom request in less than 24 hrs! Rewards & reviews are great, thanks :)

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

I would like to thank Tattu for her amazing help and assistance getting my store up and running with Growavr. Amazing app and much appreciated thanks mistermann.com.au

Using app

27 days

Total reviews

3

Average rating

5.0