All reviews

Rating Breakdown

  • 5
    94% (1,140 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,197)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2019

Quick summary about Growave – Highly polished product and trusted team. The functions are quick to load and small and we haven't encountered any problems or bugs with the Growave product. Absolutely amazing support from Growave. The support and tech teams are extremely courteous, responsive and helpful, and goes out of their way to help. The Growave teams follow up on each requests/questions/concerns, and they are genuinely passionate about their work and product.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Excellent customer service. It has helped to consolidate our software stack, which has helped to streamline our marketing and outreach strategies.

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 6, 2019

We have been using Growave for more than one year and we love it! It allows us to generate more revenue without investing much time or resources.

Using app

12 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 1, 2019

Such great customer service. Amazing help with integration and customization from very friendly people. Two thumbs up from us!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

This app has been amazing find for me! It combines 3 key things that I need in my store: Reward System, VIP Tiers, and Wishlist. Plus I love the sticky reviews button on my homepage (especially in mobile) which immediately brings up site credibility. There were a few bugs during the migration process to their reviews app - but the support team is incredible! I think one of the best support teams I've seen on Shopify!! They've hand-held during this migration process and I'm very satisfied. Still migrating on the loyalty app - but I expect a smooth process to the finish. Great job guys!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

i seldom write the review,this time,i do it ! Thanks so much for the Growave team,you guys really do the great job,they can do reviews,loyal,wishlist and so on ,the customer service is perfect,it help me a lot,hoping we will establish the long term business.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

Really amazing and super fast support, implementing custom request in less than 24 hrs! Rewards & reviews are great, thanks :)

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

As well as the App we use Growave to help us with ad hoc developments to our site and to fix any issues made by previous developers. Growave customer service and knowledge of Shopify is impressive. They always try to find a solution and we have been impressed with their knowledge and ability to deliver quickly and efficiently. Often they can fix issues that other developers struggle with! If you need some developer support for your shopify website, speak to these guys!

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 26, 2019

This is a great app with lots of features. The customer service and integration support provided by Kalys and Tim was first class. Highly recommended.

Using app

10 days

Total reviews

31

Average rating

4.9

5 / 5 Share

Sept. 25, 2019

I highly recommend this app. It as so many features that can help shop owners boost marketing and sales. And it is user-friendly. For any problems, you can just write to the support team. All my questions are solved and replied timely. I really appreciate it. Thank you Tattu.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

The support was amazing!!! Tattu was extremely helpful and understanding when having to install the app on 3 theme versions :) plus customized it the way we needed it to look! Fantastic experience so far- support is great!

Using app

12 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 13, 2019

My experience so far has been wonderful. The support is amazing, Kalys rocks! the amount of customer insight/feedback you get from this app is priceless! highly recommend

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

HALO PLUS Gold standard customer service! The developers at Growave really have walked the extra mile for us... solved every issue and responded to every one of our requests with grace and efficiency as we integrate and customise their fantastic stable of apps. (Thanks Alice and Azem!) The only way to go for a one shop loyalty and review solution!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

We just installed this app, the customer service spent a few days working with us to get everything small little things working to details for our store. We were very pleased. Although there is a time zone difference but they are very responsive and willing to have conference on the phone to solve problems together. This app also offered a lot of features that help drive customers back to our store as well, these features are so good both us and our customers love it. I'm very thankful for this.

Using app

9 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 9, 2019

So far so good. Support has been very responsive and has assisted us with every single issue we have had so far. The app itself is amazing and contains many different apps which we have slowly started to integrate into our store. User-friendly interface helps to make using apps easy.

Using app

11 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

Great app!! Just added this app to my store and directly received an email from customer service that they will help to implement it on my website. Which was great! And I explained what I preferred and it got changed directly. The service is amazing! Thank you!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

This app is a little bit pricey, but I think the social validation it provides should help your store and make up for it. Kudos to this app!

Store

2020AVE

Using app

13 days

Total reviews

10

Average rating

3.7

5 / 5 Share

Aug. 14, 2019

AMAZING APP, AMAZING SUPPORT, AMAZING WORK, SIMPLY AMAZING ! i cant describe how bless i am to found this app

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

I love the quick reply from Tattu, the service help me solve my problem quickly too, i think that's an enjoyful experience.

Store

Angrila

Using app

28 days

Total reviews

1

Average rating

5.0