All reviews

Rating Breakdown

  • 5
    93% (1,135 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,196)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2019

Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

As well as the App we use Growave to help us with ad hoc developments to our site and to fix any issues made by previous developers. Growave customer service and knowledge of Shopify is impressive. They always try to find a solution and we have been impressed with their knowledge and ability to deliver quickly and efficiently. Often they can fix issues that other developers struggle with! If you need some developer support for your shopify website, speak to these guys!

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 26, 2019

This is a great app with lots of features. The customer service and integration support provided by Kalys and Tim was first class. Highly recommended.

Using app

10 days

Total reviews

31

Average rating

4.9

5 / 5 Share

Sept. 25, 2019

I highly recommend this app. It as so many features that can help shop owners boost marketing and sales. And it is user-friendly. For any problems, you can just write to the support team. All my questions are solved and replied timely. I really appreciate it. Thank you Tattu.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

The support was amazing!!! Tattu was extremely helpful and understanding when having to install the app on 3 theme versions :) plus customized it the way we needed it to look! Fantastic experience so far- support is great!

Using app

12 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 13, 2019

My experience so far has been wonderful. The support is amazing, Kalys rocks! the amount of customer insight/feedback you get from this app is priceless! highly recommend

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

HALO PLUS Gold standard customer service! The developers at Growave really have walked the extra mile for us... solved every issue and responded to every one of our requests with grace and efficiency as we integrate and customise their fantastic stable of apps. (Thanks Alice and Azem!) The only way to go for a one shop loyalty and review solution!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

We just installed this app, the customer service spent a few days working with us to get everything small little things working to details for our store. We were very pleased. Although there is a time zone difference but they are very responsive and willing to have conference on the phone to solve problems together. This app also offered a lot of features that help drive customers back to our store as well, these features are so good both us and our customers love it. I'm very thankful for this.

Using app

9 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 9, 2019

So far so good. Support has been very responsive and has assisted us with every single issue we have had so far. The app itself is amazing and contains many different apps which we have slowly started to integrate into our store. User-friendly interface helps to make using apps easy.

Using app

11 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

Great app!! Just added this app to my store and directly received an email from customer service that they will help to implement it on my website. Which was great! And I explained what I preferred and it got changed directly. The service is amazing! Thank you!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

This app is a little bit pricey, but I think the social validation it provides should help your store and make up for it. Kudos to this app!

Store

2020AVE

Using app

13 days

Total reviews

10

Average rating

3.7

5 / 5 Share

Aug. 14, 2019

AMAZING APP, AMAZING SUPPORT, AMAZING WORK, SIMPLY AMAZING ! i cant describe how bless i am to found this app

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

I love the quick reply from Tattu, the service help me solve my problem quickly too, i think that's an enjoyful experience.

Store

Angrila

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

This 1 app has lots of features for e-marketing that help you to save money and time from installing individual apps. You may need some customization, but the technical support team will care of it. I gave them what I need with screen shot, then the tech team modified it few hours later.

Using app

11 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 31, 2019

The reason why I downloaded this app is that the many functions I need are all available with only one app. A month after downloading, I want to select a custom service as the most significant advantage of this app. If I send an e-mail with an exact request, developers can modify it to my request, and the customer service is also very kind.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2019

love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 27, 2019

This is the beginning of our third year using shopify and we have managed to survive the challenges of e-commerce and have decided that it was time to upgrade our website (www.owlreadersclub.sg) and have been trying to figure out which apps would help. We knew we had to pay for a good app so we spent a long time doing the research, reading the reviews etc. We also tried a few other apps and we Growave was one of those we tried. We are about to finish the trial period and learning about the functionalities of each and every app within their app so we will provide an update in due course. Suffice to say that during this trial period, the experience has been nothing short but AWESOME, Azem/Alice/Tattu, the front end team that has responded to all our queries have been extremely helpful and patient. We had done a number of Skype calls with the team and had requested for certain customisation to be done which they and their team of developers have kindly obliged. We have given them feedback on how certain apps within their Super App (yes they should be called a super app!) can be improved and they are taking it on board and hopefully we can see some of these implemented in the future. Our advice for any growing e-commerce stall is stop looking further and give Growave a try today and experience the difference of a customer-centric app and the other apps out there.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2019

The team is really professionnal and have done a great job really quickly! I am really happy to work with us because they understand all my needs!

Store

KOOKAÏ

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2019

Great service from Tattu regarding my query. The service I rec from GROWAVE is always professional and responsive.

Store

SWIISH

Using app

Over 2 years

Total reviews

5

Average rating

3.8

5 / 5 Share

May 1, 2020

Love Growave!! The app has really helped us to grow our online business. The team has been so helpful in answering questions and extremely responsive. I highly recommend this app!

Using app

12 months

Total reviews

4

Average rating

5.0