All reviews

Rating Breakdown

  • 5
    93% (1,135 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,196)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2018

Amazing customer service! I had Social Shop Wave make a few custom tweaks and have been very pleased. It has been a joy to work with SocialShopWave!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

Exactly what I needed! Visitors to my website can now create accounts and wishlist as well as see reviews! Tattu from customer service was very nice and responsive as well! Definitely recommend!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

You don't know what you're missing. This app has it all you need. My team and I were struggling to find good app for my customers to leave reviews and give them points, and we are absolutely happy with our decision to go with this app. Plus, customer care and support fro the team is AMAZING!!! Quick response and done! No issue at all. I'd give 10stars if they allow me to. You won't be disappointed what so ever!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

Great app with lots of options and functionality. Exceptional customer service. Can not recommend enough.

Using app

7 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 3, 2018

They are by far the best company I have ever worked with. They definitely knowthe coding of Their product. I worked with others on different things and they had now idea how things they made were coded. They made any issues go away very fast. Very Happy with them.

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 28, 2018

This app has been seamless so far. Works as expected. Visually good looking. Best part - the support team is quick and helpful. Didn't have to do a thing. Affordable too.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2018

Apps work really well and staff respond to any inquiries fast. Kalys, who has been our contact has been very helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2018

Incredible service. Kalys integrated a number of features into my site, and was SO fast. I am SO glad I choose this app... I wont ever go back!

Using app

5 days

Total reviews

11

Average rating

4.7

5 / 5 Share

Nov. 9, 2018

Awesome app. Reviews are much nicer now. The multi language support is great. Moreover, I had one feature request and they did it in hours! Super impressed with the team.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

I used this app to integrate my Etsy reviews onto my Shopify site--a huge help give real user feedback on my products. Reviews always add value and a level of trust when I'm shopping online so I was happy to integrate this into my shop. Customer service was top notch--quick responses to my questions and super helpful to get me setup. Highly recommend.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

Not used too much yet - but looks great and the support and service is really good - just about to get into it now - I will come back and let you know how it goes!

Using app

2 months

Total reviews

18

Average rating

4.7

5 / 5 Share

Oct. 23, 2018

This app combines a few apps in one making it more cost effective than paying for several apps. Support is super fast and friendly!

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. ----------------------------------------------------------------------------------------------- Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then. ----------------------------------------------------------------------------------------------------- PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!

Using app

About 3 years

Total reviews

8

Average rating

4.5

Developer Reply

Dear team at Jest Paint Store, Thank you for your review, we’re so glad to hear that we were able to help you😊. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, this review made our day💖!

5 / 5 Share

Oct. 17, 2018

The app had to be adapted for our shop a bit, after a short message to the support this was done immediately. We can only say great service. The app itself is used for a wish list and for registration via the social media channels.

Using app

1 day

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

It was the BEST Decision i could have made. These people respond so quickly, their service is free and if you want more features you can upgrade as your business grows! This is legitimately the best decision you can make when you're starting a website or trying to grow an already great one into something bigger. Did i mention they set it all up for you for FREE as well? They will put your wishlist up, add everything you need to have it fully functional and that goes for the Reviews features as well! This APP is a MUST! Thank you SocialShopWave.

Using app

About 3 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Oct. 10, 2018

support team is awesome, they are really helpful and the app also works pretty good... is a good app and good team !

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 8, 2018

Amazing support, go for it. I have a free account and got a pro support... well that's service to others as it should be. Thanks a lot!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I used this app to add a wishlist, it works so well. Exactly what I was looking for and they are very responsive to special requests. Thank you!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2019

this is a very nice app ..........................................................strongly recommended !!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2019

I wanted to give an update since my original review was about 5-6 months old. Shopwave is the best! They go above and beyond on EVERYTHING. Please go check them out - you won't regret it! I just got this app a few days ago and I love the difference it has made to my new website. I love the features: wishlist, reviews and that they do EVERYTHING! They sent me an email, asked what was important to me & what I wanted on my site, I woke up the next morning and it was done. I chose this app above the other ones because of all the reviews stating how great their customer service is, and it is great! I highly recommend using this app.

Using app

6 months

Total reviews

2

Average rating

5.0