All reviews

Rating Breakdown

  • 5
    93% (1,135 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,196)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2016

I had a change request with the "review app", so reached to the support. I was so surprised how quickly they responded. They accommodated my request on the spot and got that online immediately. Very helpful support. I'd absolutely recommend it to others.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2016

I just installed SocialShopWave and it looks very cool and brought "Social" look and feel to my store instantly. I still need to study how do make use of some features. Thanks to the nice documentation it is relatively straightforward. I have asked MANY questions and SocialShopWave support always replied and helped me solve the problems immediately. They truly pay attention to how users feel and what users need. It has been a very pleasant experience working with SSW. I highly recommend SSW to anyone who is looking for good apps for Wishlist, Reviews and Social. SSW has all of them and the support is top notch.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2016

The app works beautifully and the customer support is amazing. Four thumbs up!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

The service is outstanding!! Very quick and responsive. I needed a minor customization and they did it in a matter of minutes after my request. Attentive, responsive, and accurate! 5 stars + 2 thumbs up!!!

Store

Igigi1

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2016

Customer Service for this app is above and beyond. The app itself is great too. Basically a bundle of useful apps in 1 without the steep cost of having to get each one individually.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2016

Before we even mention the amazing app i wanted to talk about the customer support. One word - AMAZING! the best we have seen on the app store in the 3 years we have been with Shopify. Any emails or customisations have been completed within hours, and in most cases within minutes. Absolutely first class support. For instance we asked if it was possible to have the social sharing app linked to a particular collection so we can do special promotions, no problem feature was added over this weekend to our store free of charge. It also looks like this feature will possible be added to their app in the future to! The apps inside social shop wave are also fantastic and we are yet to try everything out to its full potential (we're busy re-writing product descriptions and updating SEO) but its clear this app has a lot to offer. Our customers are starting to use the social sharing feature making management of our store easier and allowing us to focus on our own customer service. We've not even tried the ratings app yet and a few other elements but can't wait too. Eldar and his team are great, as are the features in the app. A very happy customer.

Using app

10 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 19, 2016

great customer service! hopefully they allow the Reviews with photo soon :)

Using app

1 day

Total reviews

6

Average rating

4.5

5 / 5 Share

Oct. 18, 2016

good app, a little daunting to get around first, but once you figure it out, its all good! just sits in the background and works. support is quick and responsive as well. Cant ask for more :-)

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2016

Really fast customer service. Customers are engaging with the features of the app!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 20, 2016

Awesome support! App fulfills whatever I needed in terms of social engagement. Got my first client to share on social media for discount on day 1!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2016

Developer is responsive and eager to work out any issues - would recommend to any new business!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2016

great app. very helpful and friendly team who answers your questions instantly.

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 12, 2016

I was almost in shock as to how duck-soup-simple this was to install. I didn't have to do anything. And then the followup and support was equally superb. Extremely well executed!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2016

SocialShopWave offers a tremendous and very useful suite of apps, and provides incredibly fast, responsive and accomodating support. Thanks!!!!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2016

Excellent support and better experience for customer. www.bvsydney.com

Using app

4 months

Total reviews

20

Average rating

4.8

5 / 5 Share

July 12, 2016

So far so good. Still just in the testing phase, but it was very easy to install, and looks nice with my site's branding.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2016

Our site isn't live as yet but this is a simple, fuss-free, fun app that really does make a lot of your work simpler when it comes to login, sharing, wishlists, etc. It's an all-round app and we do recommend it! Eldar's service is SUPER QUICK and SUPERB QUALITY. Thank, Eldar - will be pestering you for some more customization today though... :D

Using app

3 months

Total reviews

9

Average rating

4.9

5 / 5 Share

June 23, 2016

Fantastic app with great support.

Using app

13 days

Total reviews

25

Average rating

5.0

5 / 5 Share

June 22, 2016

This app works very well and the support has been excellent. We had some special requests for integrations with our website and the Social Shop Wave team was able to make it happen.

Using app

4 months

Total reviews

10

Average rating

4.9

5 / 5 Share

June 20, 2016

This is a fantastic app and the customer support is EXCEPTIONAL! Eldar helped me tremendously with getting everything working on our theme and also making some customisations for us. Thank you very much SocialShopwave!

Using app

7 months

Total reviews

1

Average rating

5.0