All reviews

Rating Breakdown

  • 5
    94% (1,141 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,198)
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5 / 5 Share

Feb. 22, 2024

Edit: 9 years on and we're still happy with the constant development and excellent customer service. It's been such a pleasure integrating SSW in our new website. There are so many great features here that we'd have to use four or five other apps to get the same results. And there's a few features that you can't even find in other apps at all. SSW is such an amazing social toybox, that we will be rolling out the features gradually and build a marketing campaign around them! SSW will be the first app I install on all future websites. I've had to get in touch and ask for support from many app developers over the last two months and no one was nearly as responsive and supportive as Eldar and his team! And our SSW account is still on trial and haven't paid them a single penny yet. Incredibly caring and attentive customer care and tech support. I don't even think I ever got a negative response on any of my crazy requests - the closest Eldar came to "no, sorry" was "no, sorry... not right now but we're working on this feature and we'll be launching it very soon". And he has kept his word, with new features launching while we are still setting up. Social Shop Wave has a great ecosystem of useful apps bundled in one and some of the best customer care I have encountered. Keep up the good work guys, you're onto something special.

Using app

Over 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2015

I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche. Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box. However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys. Did I mention, that all of the support was free? Thanks again!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2015

AMAZING customer service, great app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2015

This is exactly what I wanted and fantastic support! Response from the support team usually within a few minutes! Thanks!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2015

Very Promising app and good concept. I am rating this app 5 stars. Hope more updates come on its way. Anton has provided us with excellent costumer service via email. Hope one they they can have phone support as well as we have not seen any phone number yet to contact them. My feed back is we need to see on the dash board who is the latest member who joined our community and what they looked at a glance on the dash board. otherwise use this app is the best app I have so far seen that works with eCommerce stores.

Using app

17 days

Total reviews

15

Average rating

3.8

5 / 5 Share

March 18, 2015

Anton helped me set up the widgets and customized all the features to make the widget consistent with our template. Swift resposes and helping above and beyond what's asked. Top-notch customer service!

Store

Dinery

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2015

this team is the best to work with. very helpful in answering all my questions, or solving any problems. they respond very quickly to make sure you get the help you need in a timely manner. the app is easy to manage and install and is a great addition to any store!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2015

I've had so much assistance making this app work (via email suggestions and automatic upgrades) that I haven't had to do anything to get it operational! Great app for adding social integration in a flash!

Using app

7 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Jan. 12, 2015

Love the app! It functions perfectly like described. Support is amazing as well! Helped us out big time!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2014

Great Customer Care. Anton even build in buttons in the right colour. Thanks Guys!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2014

Excellent Customer Care. SocialShopWave is a "Fantastic" and FREE APP. They really care about building your customer base. We at The Boxed Dragon Company would like to thank you :) :)

Using app

30 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2014

Great App !! Easy to integrate. The team is really help full as i have no knowledge of coding and were very fast in helping me integrate everything the way i wanted !

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2014

Great app, Combines a bunch of features together instead of buying them separately from different apps. great customer service.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2014

Fantastic. Not only made a lot of upgrades to my store but gave me personal assistance when needed. Couldn't ask for more. Best app on Shopify.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2014

Wonderful, easy to use app complete with fantastic customer service! We love how the customer logins are compatible with signing up of our monthly e-newsletter so we don't miss out on sign ups in that arena!

Using app

5 days

Total reviews

28

Average rating

4.9

5 / 5 Share

Oct. 13, 2014

Awesome app! I've given 5 stars when I really want to give 10. Easy to integrate and set up, so much potential - I can't believe it's free. Plus, I had a small issue which I contacted the support team, the issue was fixed within a day. Highly recommended!

Store

Skein

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2014

A truly incredible suite of social products. Very highly recommended, and excellent personal service! Look forward to seeing this grow!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2014

This app is so many function, but free. So unbelievable. Highly recommended.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2014

Socialshopwave is awesome, it's a great and good looking app with fantastic features. Above all, support is beyond helpful. Best service I have received in a long long time. Highly recommended app!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2014

Two thumbs up!!! still can't believe you guys are real :) Not just Edlar responded on weekends they even helped my set the app up fully integrated with the theme and design of my store! can't ask for more... awesome support team backed up with finest software for the job. Glad to have trusted you then most rated and commented ones! Cheers!

Using app

5 days

Total reviews

6

Average rating

5.0