Growave: Loyalty & Wishlist
All reviews
If it was possible to give more than 5 stars, Eldar and team @ SocialShopWave have earned about 10 stars. Don't waste your time with other "similar" apps. Over-the-top amazing support.
Great app! Just what we were looking for. You cannot find any better Shopify app for building a community site.
We were looking for free apps to help us with social management. But after installation realized that the app was much more powerful than we needed. I uninstalled incorrectly which left a lot of files behind in our theme. We contacted the developer who brought to our attention a "clean" uninstall button which worked perfectly. I appreciated the quick and helpful response. If we feel that we need the app in the future we would certainly give it another try.
I am very happy with the fact that SocialShopWave support, Eldar installed the App for me very fast. So, the service looks good. Victoria at Shopify told me that I have to wait three days for the App to work, so, I will write a new review, in a week when I see some result. Thank you Eldar for your big help, I was eager to get the App installed, so, for now I am very happy. Thank you again !!!
Great app & awesome team of support above and beyond! Always very Quick to respond and to solve any custom requests. Very Happy with my experience.
Edit: 9 years on and we're still happy with the constant development and excellent customer service. It's been such a pleasure integrating SSW in our new website. There are so many great features here that we'd have to use four or five other apps to get the same results. And there's a few features that you can't even find in other apps at all. SSW is such an amazing social toybox, that we will be rolling out the features gradually and build a marketing campaign around them! SSW will be the first app I install on all future websites. I've had to get in touch and ask for support from many app developers over the last two months and no one was nearly as responsive and supportive as Eldar and his team! And our SSW account is still on trial and haven't paid them a single penny yet. Incredibly caring and attentive customer care and tech support. I don't even think I ever got a negative response on any of my crazy requests - the closest Eldar came to "no, sorry" was "no, sorry... not right now but we're working on this feature and we'll be launching it very soon". And he has kept his word, with new features launching while we are still setting up. Social Shop Wave has a great ecosystem of useful apps bundled in one and some of the best customer care I have encountered. Keep up the good work guys, you're onto something special.
I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche. Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box. However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys. Did I mention, that all of the support was free? Thanks again!
AMAZING customer service, great app!
Anton helped me set up the widgets and customized all the features to make the widget consistent with our template. Swift resposes and helping above and beyond what's asked. Top-notch customer service!
this team is the best to work with. very helpful in answering all my questions, or solving any problems. they respond very quickly to make sure you get the help you need in a timely manner. the app is easy to manage and install and is a great addition to any store!
I've had so much assistance making this app work (via email suggestions and automatic upgrades) that I haven't had to do anything to get it operational! Great app for adding social integration in a flash!
Love the app! It functions perfectly like described. Support is amazing as well! Helped us out big time!
Great Customer Care. Anton even build in buttons in the right colour. Thanks Guys!
Great App !! Easy to integrate. The team is really help full as i have no knowledge of coding and were very fast in helping me integrate everything the way i wanted !
Great app, Combines a bunch of features together instead of buying them separately from different apps. great customer service.
Awesome app! I've given 5 stars when I really want to give 10. Easy to integrate and set up, so much potential - I can't believe it's free. Plus, I had a small issue which I contacted the support team, the issue was fixed within a day. Highly recommended!
A truly incredible suite of social products. Very highly recommended, and excellent personal service! Look forward to seeing this grow!
This app is so many function, but free. So unbelievable. Highly recommended.
Socialshopwave is awesome, it's a great and good looking app with fantastic features. Above all, support is beyond helpful. Best service I have received in a long long time. Highly recommended app!
I really do like this app, and it was beneficial for my business for the time I had it. However, after being a customer for seven long months without any sort of payment and they try to do the whole "bait and switch" tactic to force me into a $60/month contract, I find that a little sketchy and disheartening. It would be much better if they grandfathered a plan or made the payments more affordable. They basically make you pay MORE if your site gets more visitors, and it has nothing to do with the app itself!
Hello, Route One Apparel team, We sincerely apologize for the inconvenience caused. We acknowledge that we fell short in delivering the service you deserve, and we deeply regret letting you down during this challenging time. It's important to highlight that our pricing structure underwent a significant overhaul in 2015. Since we updated our pricing in response to market changes, following extensive analysis, we've also introduced a free plan for testing purposes for our new customers. Rest assured, there are no extra charges for visits, existing members, app setup, wishlists, reviews, or emails sent through our app. If you have any questions about the new pricing, we are more than willing to schedule a call to address them. Feel free to reach out to us through email at [email protected]. Once again, we apologize for any inconvenience and appreciate your understanding. Best regards, Begaiym, Reputation Manager
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