SB: Helpdesk, Live Chat & FAQs
Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
feedback
324
chart
#1,473
All reviews
July 30, 2018
Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.
July 17, 2018
I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!
July 13, 2018
Great product, easy to use and the support from the developers is quick and efficient.
July 2, 2018
Excellent app, super-responsive support and very good-looking simple interface. Exactly what's needed for an FAQ page. Would love to see this app expand into FAQs for product pages and collection pages. We're fans of Eoscity from now on! Thanks a lot for providing such superb solution, and for free. Highly recommended +++++
June 27, 2018
Good overall, I would like to have some more options to customize my helpdesk though. Like change the font etc.
June 25, 2018
This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!
June 6, 2018
I have started using this app a few months ago, and I am happy with all functionality and the way its operate on my website. Also, their customer service is astounding. I contacted them on Sunday, and I got the reply within few minutes. I wanted customisation due to website colour, Marius helped me instantly with the solution. Highly recommended.
May 29, 2018
Really attractive and the break down is very nice as well. Very simple to add, implement and use.
Aug. 1, 2019
Awesome platform, and very easy solution. Thanks AAA++++!!! Would highly recommend to anyone needing an a optimized help center
May 4, 2018
Easy to use, the page looks beautiful. Very good Customer Service. Recommend.
April 16, 2018
LOVE this app! I love how it provides search bar for customers to easily navigate. Thumbs up!
April 4, 2018
Awesome App!! This app makes my FAQs page look way more professional. I am so excited to have found this app and can't believe that it's free. Definitely a must have!
March 13, 2018
Definitely a must for all websites! I am SO happy I decided to install this app as it makes my website so much more professional. I needed some help in increasing my font size so I contacted the support team, Marius fixed it straight away for me, I didn't have to do a thing! Highly recommend this for all!