SB: Helpdesk, Live Chat & FAQs
Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
feedback
320
chart
#3,103
All reviews
Review RSS Feed
June 27, 2018
Good overall, I would like to have some more options to customize my helpdesk though. Like change the font etc.
June 25, 2018
This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!
June 6, 2018
I have started using this app a few months ago, and I am happy with all functionality and the way its operate on my website. Also, their customer service is astounding. I contacted them on Sunday, and I got the reply within few minutes. I wanted customisation due to website colour, Marius helped me instantly with the solution. Highly recommended.
May 29, 2018
Really attractive and the break down is very nice as well. Very simple to add, implement and use.
Aug. 1, 2019
Awesome platform, and very easy solution. Thanks AAA++++!!! Would highly recommend to anyone needing an a optimized help center
Oct. 30, 2020
Love the look and the customer service. We needed a few minor custom changes on our page button and they got it done in a super timely manner! I would highly recommend this app, and will definitely use it again!
May 4, 2018
Easy to use, the page looks beautiful. Very good Customer Service. Recommend.
April 16, 2018
LOVE this app! I love how it provides search bar for customers to easily navigate. Thumbs up!
April 4, 2018
Awesome App!! This app makes my FAQs page look way more professional. I am so excited to have found this app and can't believe that it's free. Definitely a must have!
March 13, 2018
Definitely a must for all websites! I am SO happy I decided to install this app as it makes my website so much more professional. I needed some help in increasing my font size so I contacted the support team, Marius fixed it straight away for me, I didn't have to do a thing! Highly recommend this for all!
Feb. 8, 2018
Great free app with amazing features! I would highly recommend this app to other shop owners! www.MagnetRX.com
Jan. 10, 2018
Great app that is easy to use, and does the job perfect. I think this is the best app for FAQ pages. You can see it in my store: https://www.msno.no/apps/help-center
Dec. 30, 2017
Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.
Dec. 15, 2017
This app definitely deserves a 5-star review!. The app was very easy to install. We had a slight problem changing a font and when we contacted support this was immediately resolved. The app's customer support team goes "above and beyond" to help. Really like the app and we highly recommend it.