HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,335
chart
#2,762
All reviews
Rating Breakdown
Review RSS Feed
Sept. 18, 2024
Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.
Thank you for leaving such a positive review and for such a high rate of our app. It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible. Kind regards, HelpCenter team
Sept. 16, 2024
I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!
Hi Allplay! Thank you very much for a such a high rating of our app! We highly appreciate your feedback and are always happy to provide you with our support. We will continue making our app better and better. Best regards, HelpCenter team
Sept. 14, 2024
Hi, ShopSwiftly team! Thank you for taking the time to give us the highest rating. We are glad that you are satisfied with our app :) Please feel free to contact us at any time! Our support team is available 24/7 Best regards, Help Center Team
Sept. 11, 2024
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated! Best regards, HelpCenter team
July 15, 2024
I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings. Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.
Hi Manga Wear! Thank you for your feedback! We're delighted that you find our app useful :) It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team! Please feel free to contact us again any time. Kind regards, HelpCenter team
June 29, 2024
nice and easy to use
Store
My Store
Using app
21 minutes
Hi My Store team! Thank you so much for giving us the highest rating! We are happy to know that you are satisfied with our app :) Feel free to reach out anytime! Our support team is available 24/7 :) Best regards, HelpCenter team
June 22, 2024
Super easy and Reliable
Hi, Gym Essential X! Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app. We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations. Best regards, HelpCenter team
June 7, 2024
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL! Thank you very much for such a wonderful review! :) Your words really mean a lot to us! It's our pleasure to hear that you've stayed satisfied with our support :) We always try to do our best in case of providing our customers the best service possible! We will keep going to make our app better and better! Thank you for choosing us :) Best regards, HelpCenter team
May 18, 2024
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team! Thank you very much for such a high mark of our app and support! We appreciate our customers feedback and always happy to provide you with our assistance! Best regards, HelpCenter team
March 5, 2024
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto ! Thank you very much for leaving such a positive review, it is much appreciated! We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us! Best regrds HelpCenter team
Feb. 5, 2024
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team! Thank you for your kind feedback :) We sincerely hope that our Helpcenter will be helpful for you for a long time. Best wishes, Helpcenter team
Feb. 2, 2024
Exquisite support!
Hello Opulent Vault team! Thank you very much for such a high mark of our service! We appreciate our customers feedback and always happy to provide you with our assistance! Best regards, HelpCenter team
Jan. 26, 2024
nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.
Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires. Cordialement, L'équipe du HelpCenter
Jan. 25, 2024
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team! Thank you very much for your feedback and appreciation of our app! We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future. Thank you for choosing us! Kindest regards, HelpCenter team.
Nov. 24, 2023
FAQ works well with many options. Had an issue once and it was quickly resolved.
Hello team Chinese Herbs Direct! Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us! Best regards, HelpCenter team
Nov. 23, 2023
Needed some tech support; contacted them via Chat and it was sorted in minutes. Easy to use app, have used it now for around three or four years.
Hi! Happy to hear that you are satisfied with our app and support service :) Feel free to contact us if you face any issues, we are always here and happy to help! Best regards, HelpCenter team
Nov. 19, 2023
Nov. 8, 2023
I am trying this app now as opposed to Zendesk. So far, so good! And customer service is really helpful with any issues. I'll update this when I'm 100% up and running!
Hello SOAR team! Thank you very much for such a high mark of our service! We appreciate our customers feedback and always happy to provide you with our assistance! Best regards HelpCenter team
Nov. 6, 2023
Great app with an equally great support team! Fast, friendly and accurate. We recommend this app wholeheartedly.
Hello Innes & Iyer team! Thank you for your outstanding feedback ;) We are happy to help any time, 24/7. Kindest regards, Helpcenter team.
Aug. 5, 2023
Support good and effective thank you. The problem was solved very fast and I didn't have any difficulty in accessing the chat.
Hi LifeLight! Thank you for leaving a positive review and for such a high rate of our support team work :) It's a pleasure to hear that you are satisfied with our app and service, as we always try to do our best in case of providing our customers the best experience possible. Warm regards, HelpCenter team