All reviews

Rating Breakdown

  • 5
    86% (1,155 ratings)
  • 4
    7% (100 ratings)
  • 3
    2% (22 ratings)
  • 2
    1% (18 ratings)
  • 1
    3% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2020

Very good and useful app, they ease you the task with the differents exemple put in the app and you know which questions are frequents and importants

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

The app it gives you the opportunity as well as professional and prepared look for e-commerce site.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

I like the free HelpCenter app. It conveniently matches my current theme and I highly recommend it. Thank you, Stacey Hayes The Gifted Moon Goddess MoonGoddessGifts.com

Using app

About 1 year

Total reviews

32

Average rating

4.9

5 / 5 Share

Jan. 20, 2020

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I really recommend this app. Works perfectly great. After having some issues the support helped me within just couple of hours.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

nice and easy to use. very intuitive and comes with preprogramed template of most frequent questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

I just started using the app today. It was super easy to setup my FAQ page and add to my store. So far it is working great!

Store

Tcharmy

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

The pre empted text and suggested faq questions are very helpful. It also helped me to be creative in my selections of questions to post Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

Works Great!! Very happy with the results. If you don't have a FAQ on your page, get this right now!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

I use this app to save time responding to repeated customer questions, this allows me to focus more on the important things, saving me time and money. The app is easy to use and looks great on my store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

It's a very good app. It helps me for my FAQ. It's very simple to install and use. I'm very happy. I recommand.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :). HelpCenter team [email protected]

5 / 5 Share

Jan. 9, 2020

This app has helped me immensely to provide information to my clients. And in two languages, as well! Very easy to use and intuitive.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

FEEDBACK: I wish i could create more than 1 FAQ page. Perfect for FAQ. Very clean. and looks great on website

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2019

superrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2019

I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!

Using app

4 months

Total reviews

13

Average rating

4.4

5 / 5 Share

Dec. 26, 2019

it is ok now, but I prefer to pay after proving the application and all the tools. it is ok now, but I prefer to pay after proving the application and all the tools. .

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0