HelpCenter: AI FAQ+Help Center

Oct. 8, 2016

The app itself is great, however the lack in customization is an issue. you cannot set styles or even edit css or the look in any way possible, and because of this, everything looks way to huge for my liking, I would like to at very least - set fonts, set sizes on headings, and have the ability to change font on html rather than adding code in the content. other than that the app is free and it works as intended, Just needs a way to be edited to user's liking rather than inheriting from the site. Thanks

Jan. 18, 2017

It works, but was disappointed to find that once you make a menu/faq line title and want to modify the menu title, the URL link is fixed to the previous menu item name and cannot be changed unless you remake your entire faq page. This is confusing to the customer when they watch the URL bar on their browser and see a #URL that is totally different than where they think they are going. Example: Menu said DOG. Then you change the menu to CAT. The URL reads #DOG instead of #CAT, so the customer is very confused when they see #DOG and they think you are tricking them into going somewhere else.