HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,335
chart
#3,454
All reviews
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Aug. 3, 2020
Imprescindible, una de los mejores pluggins para realizar tareas de soporte a los usuarios. Su uso es bastante cómodo y sencillo aunque todo el contenido está en inglés y tienes que realizar algunas traducciones manualmente.
June 30, 2020
So far it's good and does what it says. Interface could be updated and prettier to look at. Continuing to use until it does not accomplish what I need.
June 10, 2020
I have finally added my new FAQ page to my website. It's pretty easy to set up and I like that the page can be customized. The only issue I had was the text input. Using the cleanup format still didn't solve the issue and I noticed 2 fonts in my answers which took a lot of time tidying up. Adding links to text doesn't automatically underline them, change color or make them bold so when previewing the answer you need to be aware of this. It would be a useful automatic feature to install. Another feature to add would be video within the answer. Apart from that so far so good!
Hello, Quadrostyle, Thank you for using Help Center services and for your feedback! Regarding text input: the links style is added from shops theme. Some themes have the underline, others - don't. Same for other formating of links. Our support team can help you to add it to your theme. Help Center app has possibility to add videos if the videos can be embedded. More detailed explanation how your mentioned issues can be solved we've already sent to you via email. If you'll have more questions - please reply and we'll be glad to help! Have a great day! Help Center team
May 28, 2020
I do not understand why some URLs have the digit one being appended randomly to articles URLs after a while. Uninstalling if I cannot rely on URLs to articles being static. This digit is being added randomly as far as I can tell.
May 23, 2020
Excellent service! We`ve gone ahead and discontinued the integration and built our own FAQ. Best of luck!
May 17, 2020
Not only great app to start with but also adds content to the website. Helps to increase public trust to gain more busieness
May 17, 2020
This is a very easy to use program which helps you to effortlessly set up an FAQ page on your site. Excellent!
May 1, 2020
It was very to easy to use. and came with editable sections that quickened the process. Also show how to link it to store.
April 19, 2020
This is app is very good. Smooth controls. i really like it and i would recommend people to download it and use it to enhance their store
March 28, 2020
Good design of the FAQ and the app is easy to use. Simple and sufficient results. Exactly what I needed. I strongly recommend the app
March 5, 2020
「わかりやすい設定の仕方」「無料でも申し分ない使い心地」最初にお金をかけずに無料で、FAQ（よくある質問）を作りたいならこの「Help Center」がおすすめです。実際にアプリをダウンロードして使ってみてください。
Feb. 16, 2020
Un trabajo fenomenal de verdad, no pernsé que seria tan sencillo publica un FAQ. Gracias a todo el equipo
Feb. 8, 2020
A bit too geeky. I mean it is from my experience as I think that like me who knows quite a little about building the websites there are lot of such people. So this is the first choice why we go and find such product as Shopify. The main things are not so easy understandable but nevertheless I am using it and got through. Can not compare with others as I installed your app because of good youtube video guidance.
Jan. 21, 2020
very user friendly. will definitely recommend this to other store owners as well. i only wish there are other templates available depending on your niche.
Thank you for the review! More templates are available in Premium Help Center version. Their demo's can be found Help Center's Settings page. We hope you'll like them :). If you have more questions, just let us know - [email protected]. We wish you all the best in your business! HelpCenter team
Jan. 16, 2020
Leider nicht in Deutsch und nicht kostenlos fuer den nächsten Schritt wäre auch die Hälfte möglich !!!
Jan. 11, 2020
I used this app on my new store for FAQ page and it helps. It is better if you offer additional sections.
Jan. 10, 2020
I created my FAQ section using this app and it is fabulous. I only used the free version and it meets my current needs.
Aug. 2, 2019
Application au top!facile d’utilisation et le tout simple pour les clients pour se repérer par thème
June 8, 2019
This was the second FAQ app I tried for my site, and it's far better than the first. So many key features offered for free. It has everything I needed to create a dynamic and easy to use FAQ page. And customer service was quick, easy and friendly.
June 7, 2019
This app creates fantastically looking FAQ pages, couldn't ask for more in terms on looks, only problem making it a 4 star instead of 5 star is that Sales Pop app glitches out when on the FAQ page, it no longer days how many people bought a certain product, it changes to "0 customers added to the card {random number here}