SB: Helpdesk, Live Chat & FAQs
Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
feedback
326
chart
#2,790
All reviews
Review RSS Feed
April 24, 2023
A trouble to use the app solved by the support team in a very short delay. Thanks for your precious help !
Good day LoginG team, Thank you for confirming that the issue is solved and leaving this feedback. We are always glad to help and ready to handle problems for you. Please feel free to let us know if any issues occurred. Best regards, HelpCenter team
April 14, 2023
awesome app guys congrats. only thing is we can not remove your name from the website without subscribing a plan.
Hi dear Ever.Boost! We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. We try to do our best to improve our functionality and service! Best regards, Helpcenter Team
March 20, 2023
Cette application est très facile d'utilisation! De plus, leur service à la clientèle est exemplaire! Un grand merci!
Bonjour à tous! Merci d'avoir laissé une critique aussi positive et pour un taux aussi élevé de travail de notre équipe d'assistance. Nous sommes ravis d'apprendre que vous êtes satisfait de notre application et de notre service, car nous essayons toujours de faire de notre mieux pour offrir à nos clients la meilleure expérience possible. Cordialement, Équipe du centre d'aide
March 14, 2023
Save time on installing other FAQ apps, only to delete them later for being difficult or confusing to use - just install HelpCentre and know that you won't be disappointed.
Hello Big Duck AU team, Thank you for the kind words about our app, we’re passionate about what we do and it’s great to see that it translates into results for our customers! We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future. Best regards, HelpCenter Team
Feb. 21, 2023
Great service customer and i love the App thanks much, it better to make FAQ for respond all questions off customer
Hi GYLBAG team. Thank you so much for taking the time to leave us feedback. We’re happy to see that you had a 5-Star experience with HelpCenter app and its customer service. It’s our pleasure to serve customers like you. Have a wonderful day! Best regards, HelpCenter team
Feb. 8, 2023
I can't say enough about these guys. Very very fast to respond to my support queries and I feel like they genuinely care about their customers. Great app and next level support!
Hi Stahlcar Scan Tools! Thank you very much for such a high rate of our support team work. It's our pleasure to hear that you've stayed satisfied with it as we always try to do our best in case of providing our customers the best service possible. Best regards, HelpCenter team
Jan. 24, 2023
Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.
Hello LEDSpace team, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us! We’re here for you anytime. Regards, HelpCenter Team
Dec. 20, 2022
We have been using this app for years. Easy to use, so many features available and the list of improvements just keeps growing. Customer support is very efficient and responsive. Highly recommend.
Hello! Thank you for your kind words :) We are glad to hear the our app brings you joy and hope that you stay in our family as long as it possible. Best regards, HelpCenter Team.
July 22, 2022
App works great! Had some issues when we upgraded our theme to 2.0, but the support was amazing and they were able to get it up and working perfectly.
Thank you very much for the appreciation of our support level! We are always trying our best to help our customers quickly and efficiently. Please don't hesitate to contact us again ;) Have a good one! Best wishes, HelpCenter team
June 30, 2022
La aplicación es genial, funciona bien y es personalisable, incluso el plan gratuito, facil de usar y visualmente bella
May 24, 2022
I have added this APP for years, today I found the APP content all can not collapse or rolled up. This problem has appeared two times. Then the after-sale service is great. The problem has been solved quickly. So I give 5 stars again.
Thank you for your kind words! Most of the common app issues can be quickly fixed by our developers by contacting our support team. If you have any questions in the future, let us know and our support team will be more than happy to lend you a hand!
May 2, 2022
Extremely beautiful FAQ page. Andrius was super fast in response. We got reply within 1 min after sending an enquiry. A while later, the bug was resolved right away. The team is very professional and skillful. You will surely get prompt and professional tailor support from them.
March 23, 2022
Bonne appli pour configurer des FAQ organisées et jolies. Le support est très bon et réactif, je recommande
March 17, 2022
This app is great! It combine 4 super necessary apps in 1 and load fast without demaging your website! The support answer around 6-12 hours since you send them a message and this guys are super commit for your needs. For conclusion - SUPER RECOMMENDED!
Feb. 3, 2022
Muy contento con esta aplicación. Tuve algunos problemas con la configuración y en menos de 24 horas lo solucionaron.
Jan. 28, 2022
Very happy with the app and their customer service. I would use this on any other future sites i create also.
Jan. 25, 2022
We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.
Jan. 10, 2022
Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.
Jan. 6, 2022
Easy to use and customisable FAQ with great support when we had a conflict with another app. Highly recommended!
Jan. 4, 2022
I have used this app for the FAQs for nearly 18 months which was great for our website, easy to install, configure and maintain. I then started to use Tabs on our product pages, this also was very easy to set up and use and is great for saving time when editing the same content on multiple products in addition to keeping maximum information in a smaller more manageable style. Very happy with the support I received when I encountered a few difficulties.