All reviews

Rating Breakdown

  • 5
    87% (1,155 ratings)
  • 4
    7% (99 ratings)
  • 3
    2% (22 ratings)
  • 2
    1% (18 ratings)
  • 1
    3% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2022

La aplicación es genial, funciona bien y es personalisable, incluso el plan gratuito, facil de usar y visualmente bella

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2022

Support was helpful and responded quickly via email until my issue was resolved. Ui looks nice too!

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

May 27, 2022

Donatas is really friendly and helpful!! This is a great platform for marketers who want to create a FAQ page for their business. I really like the FAQ page that I made for my business because it allows me to keep my customers informed about all of my latest offers and promotions. The live chat is another great feature that makes it easy to serve my customers and provide them with the support they need. It is a great platform that allows me to create a page that is unique to my business

Store

Meebike

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

I have added this APP for years, today I found the APP content all can not collapse or rolled up. This problem has appeared two times. Then the after-sale service is great. The problem has been solved quickly. So I give 5 stars again.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! Most of the common app issues can be quickly fixed by our developers by contacting our support team. If you have any questions in the future, let us know and our support team will be more than happy to lend you a hand!

5 / 5 Share

April 28, 2022

The app works great and the development team seems quite responsive and continuously improving and adding new features. I look forward to continuing using this HelpCenter app for our knowledge base, FAQ, Contact form, and live chat support. (Some new tools like chat have missing translation fields but support mentioned they will add the ability to translate those missing fields)

Store

GoDoggy

Using app

17 days

Total reviews

8

Average rating

4.0

5 / 5 Share

April 19, 2022

I had a quick issue and support was quick, efficient and painless. Thank you! We are very pleased with our FAQ page

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2022

Extremely beautiful FAQ page. Andrius was super fast in response. We got reply within 1 min after sending an enquiry. A while later, the bug was resolved right away. The team is very professional and skillful. You will surely get prompt and professional tailor support from them.

Using app

10 months

Total reviews

23

Average rating

5.0

5 / 5 Share

March 26, 2022

Best FAQ generator to be used in short, a must try solution for ecommerce project , a great interfac

Store

yellly

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Bonne appli pour configurer des FAQ organisées et jolies. Le support est très bon et réactif, je recommande

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2022

This is a fantastic solution for a help desk/ticketing system for a new store. Customer support has been wonderful. Highly recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

This app is great! It combine 4 super necessary apps in 1 and load fast without demaging your website! The support answer around 6-12 hours since you send them a message and this guys are super commit for your needs. For conclusion - SUPER RECOMMENDED!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2022

Love this app to create a FAQ page for my website. Its easy, smooth, and seamless and perfect for startups

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

I've been using HelpCentre for over a year and it is great. Just starting to use the Live Chat functionality now and the set up was easy.

Store

Gabadoo

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

I enjoyed how easy it was to set up on my Shopify store. I'm new to using it and I'm pretty much comfortable with everything.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

SGNS STORE Wir nutzen Helpcenter sowohl mit FAQ als auch Tabs + Chat. Einfach aufzusetzen auch ohne grosse IT Kenntnisse. Besonders lobenswert ist der schnelle Kundensupport rund um die Uhr.

Store

SGNS

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Muy contento con esta aplicación. Tuve algunos problemas con la configuración y en menos de 24 horas lo solucionaron.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 28, 2022

Very happy with the app and their customer service. I would use this on any other future sites i create also.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I truly adore the ease in using this app and it creates a beautiful FAQ page. I've been using this app since it hit the market and I'm so happy to have found it. Thank you guys for the amazing work you do.

Using app

Over 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 10, 2022

Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.

Using app

About 12 hours

Total reviews

2

Average rating

5.0