All reviews

Rating Breakdown

  • 5
    87% (1,155 ratings)
  • 4
    7% (99 ratings)
  • 3
    2% (22 ratings)
  • 2
    1% (18 ratings)
  • 1
    3% (41 ratings)
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5 / 5 Share

April 8, 2019

Love this app! Really easy to use and navigate and creates beautiful help pages! Been using it for a while now and super happy

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2019

Downloaded the app took me less than 5 min to set it up to appear on my store and made everything super simple. Defenelly recomend

Using app

7 months

Total reviews

12

Average rating

4.2

5 / 5 Share

March 28, 2019

Kick-ass app!! Super easy to setup! Two thumbs up :) For a free app they have gone above and beyond with this one.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2019

Awesome app with amazing support! Have nothing to complain. Just had an issue with the apperance of my FAQ section. Sent an email to the support of HelpCenter and the problem was solved within 2 days. Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

Oh wow. Just installed this app 30 minutes ago and our store FAQ page went from being a dinosaur to a Ferrari. SUPER easy to set up and add to the Menus. Really, really, happy right now. :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2019

simple, easy to use. team responded quickly to fix an issue I had- works great now. nice app that does what it advertises.

Using app

Almost 6 years

Total reviews

2

Average rating

3.5

5 / 5 Share

March 20, 2019

very easy to use and simple! however, the font is too large, if its abit smaller then its perfect!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Floweria, Thank you so much for using Help Center app and for inspiring review! FAQ page fonts are usually taken from shop's theme. But if some adjustments are needed - please contact our support "[email protected]", and we'll be glad to help you with this issue. Have a wonderful day!

5 / 5 Share

March 16, 2019

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs. I would suggest adding an option to edit the font size and this app will be perfect!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2019

I am using this app, but it is impossible to import images in the FAQ pages. I wrote several message to support without success. If I got a feedback I will change my note. Sorry this is important for me. Thanks. UPDATE: Its a great app. Thanks to the support, I have been able to load an image and now it works fine, and looks professional. I like it and I now put a 5*. Thanks for the help.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Montres - militaires, Thank you very much for the review! We are very glad to hear, that our recommendations regarding picture upload helped. All our team wish you a very successful business! Kind regards - Help Center support

5 / 5 Share

March 14, 2019

Really good app and helpful technical support, resolved an issue I had very quickly. Would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Immunity Jewellery, thank you very much for your feedback and review, it really means a lot to us. If you'll need any help in the future - just let us know! Wish you all the best :) Help Center support

5 / 5 Share

March 4, 2019

I used the app to create an easy FAQ page. I had some style changes from their native settings. The team really helped me make the page fit to my theme colours. Thanks

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

This is a very useful app. It does blend into your theme as well. It allows me to create several FAQ section to serve different purposes / customers. Thank you! www.artatler.com, online gallery & art marketplace

Using app

Over 1 year

Total reviews

14

Average rating

4.6

5 / 5 Share

March 3, 2019

Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2019

Im so glad i found this application. Im very thankful as it a big help for my website. I am definitely recommend this app

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2019

Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2019

Works very well but requires CSS knowledge to be customized. Pretty fast customer service given the fact it's a free app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Great app and easy to use. I had a little problem with the compability of my theme but the support team had a quick solution and now everything is perfect.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2019

The best FAQs builder you can find out there, works very well and is free! The support team is always wiling to help you on any regards related with this tool.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

This app is awesome. Clean look & easy to use / customize. I reached out to the team for a little support and the issue was quickly addressed and fixed within a matter of days. Keep doing what you're doing!

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 23, 2019

The app is amazing and super easy to use. Support team is exceptional and they will do everything they can just to meet your needs! Special thanks to the support team. Highly recommended.

Using app

Over 4 years

Total reviews

11

Average rating

5.0