HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,276
All reviews
Rating Breakdown
Dec. 5, 2018
Simple & Efficient application. The plus is that customer service is very responsive and efficient as well. All-in-all the best you can get!
Dec. 5, 2018
change of opinion because they solved the problem that they had of the app. I had used it before and I liked it! here we go again to use it.
Dec. 4, 2018
This is a good app. I found it has a clean interface and is straightforward to use. I had one little temporary issue: Our website has a dark background and the defaults on the app presented questions on FAQ that were hard to read when not selected. But a note to their support resulted in a message back the next morning with a short snippet of code to insert in the theme.css.liquid code which immediately fixed the issue. Thanks Marius for quick response! I also note that use of this app does not slow the mobile website load speed (assessed using testmysite.thinkwithgoogle.com), which cannot be said for all apps. I would certainly recommend using this app.
Nov. 30, 2018
This faq app is terrific! I've been using this app for over a year now and it builds a great looking help center for my customers to check out. https://www.discountdressshop.com/apps/help-center
Nov. 24, 2018
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Nov. 9, 2018
Good app. Very great customer support. I can recommend it...........................................
Nov. 6, 2018
Excellent App. Makes a really nice FAQ for customers, doesn't have crazy pop-ups or review requests, and is super easy to set up. Very useful.
Nov. 2, 2018
This app really helped improve our FAQ page, which was earlier just full of too much information. Now it's organised and easy for customers to navigate. :)
Oct. 28, 2018
Great & Free App! This is so customer friendly, your customers will love it. Recommended by TNV Parts www.tnvparts.uk
Oct. 26, 2018
Loved this app - I recommend it to anyone who want to boost their sales. Easy to install and to configure :) !
Oct. 13, 2018
This app is amazing and so easy to use, we love it!! Have a help center has greatly improved the credibility of our store. In addition, the support team has always been super quick to help answer questions, customize the way the app appears just for us and generally help out. Highly recommend!
Oct. 10, 2018
I like the interface and comfort of this app. FAQ's looks very professional and easy-readable. Thank you so much!
Oct. 9, 2018
Great app - it was easy to set up and customise to match my colour scheme, and I am happy with how it looks and functions on my site.
Oct. 9, 2018
Great App, The simplest way to make your FAQ page easy to navigate and professional. Would love if there was a way to download and save all the text to a file as a backup. Another improvement would be to give a selection of icons that can be added to the headings.
Sept. 26, 2018
This is the best App I've used so far. I still can't believe it is free. It was very easy to setup. When I dowloaded it I was trying to put it on my main menu so I emailed support, even though they got back to me very fast, I figured it out before they get back to me. Just to tell you how easy it is to figure out. Thank you for this App.
Sept. 22, 2018
Intuitive interface, great customer service, looks great on our website! ALL FOR FREE! Highly recommended :)
Sept. 18, 2018
What a fantastic bunch of guys to put this out for free, it works so well.. exactly what we needed and saved us a couple of hundred dollars to get it made by a developer.
Sept. 15, 2018
After hearing how easy this app was to use I created some issues for myself when I first installed it (changed proxy settings and didn't adjust in navigation and a font/colour option that hid headings.) I was super frustrated (because I didn't know what the issues were). The developer was great. Email support was every 24 hours (and faster would have been nice), BUT it was comprehensive, clear and 100% worked. Help-Centre is set up now and I love it. It is a super effective and easy way to have a solid FAQ page.
Sept. 14, 2018
MAGNIFICENT it's a magical team. I asked my question, the reour was very fast and excellent. I advise
Sept. 14, 2018
An amazing app does what it says. Support is somewhat on another level, very fast response, very helpful.