HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,276
All reviews
Rating Breakdown
Sept. 5, 2018
THis is a MUST HAVE for any ecom site we use it for our Home and garden site https://wroughtironhaven.com it cuts down on emails and chat levels. Its also a really good quick ref guide for our customer service training to answer general questions about the store.
Sept. 5, 2018
The App saved me a ton of time while moving over to my shopify store. Well organized and very easy to use.
Sept. 4, 2018
Absolutely best FAQ app. No limits on questions or sections. Also fit my design perfectly. Thank you!
Aug. 28, 2018
Great app. One stop solution to the FAQ page. Very easy to use, would recommend.
Aug. 13, 2018
Must have app and great support too. Had an issue initially which was promptly fixed by the developer. Definitely recommended :)
Aug. 10, 2018
Nice app, very easy to use. support is also great. Check it out at www.straightfromthefarm.com
Aug. 8, 2018
Super easy to use, easy to install (just attach the page to a menu). Support is helpful and quick to reply.
Aug. 5, 2018
Super easy to use, simple and clean, the best FAQ builder on Shopify by far. Customer service is quick to respond and deals with inquires perfectly.
July 30, 2018
Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.
July 19, 2018
Awesome app and awesome customer service! Our shopify template as not allowing the app to show properly. HC team quickly responded and had their developers look at the problem and fix it for us in under 24 hours great service! Love the app. Thank you so much!
July 17, 2018
I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!
July 16, 2018
Really impressed with this app, its so easy to set up an integrate and looks really professional. Layout is perfect and has search functionality above the question/answer tabs. My site is in Spanish and it was extremely easy to switch everything from English to Spanish. I had one issue with the layout on mobile (small alignment issue and wanted to change something regarding the search) the customer service team were super helpful and resolved it right away. Highly recommend!!!
July 13, 2018
Great product, easy to use and the support from the developers is quick and efficient.