All reviews

Rating Breakdown

  • 5
    86% (1,155 ratings)
  • 4
    7% (100 ratings)
  • 3
    2% (22 ratings)
  • 2
    1% (18 ratings)
  • 1
    3% (41 ratings)
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5 / 5 Share

Sept. 5, 2018

THis is a MUST HAVE for any ecom site we use it for our Home and garden site https://wroughtironhaven.com it cuts down on emails and chat levels. Its also a really good quick ref guide for our customer service training to answer general questions about the store.

Using app

10 months

Total reviews

20

Average rating

4.5

5 / 5 Share

Sept. 5, 2018

The App saved me a ton of time while moving over to my shopify store. Well organized and very easy to use.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

Absolutely best FAQ app. No limits on questions or sections. Also fit my design perfectly. Thank you!

Store

Fherapy

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

Great app. One stop solution to the FAQ page. Very easy to use, would recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

Beautiful design, easy to use, pretty straight-forward. Great job.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2018

The app you must have. Easy to install and use. It's incredible!

Store

Sda038

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Must have app and great support too. Had an issue initially which was promptly fixed by the developer. Definitely recommended :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

Nice app, very easy to use. support is also great. Check it out at www.straightfromthefarm.com

Store

Sftf

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 8, 2018

Super easy to use, easy to install (just attach the page to a menu). Support is helpful and quick to reply.

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2018

Super easy to use, simple and clean, the best FAQ builder on Shopify by far. Customer service is quick to respond and deals with inquires perfectly.

Store

Huay

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2018

Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.

Using app

Almost 5 years

Total reviews

13

Average rating

5.0

5 / 5 Share

July 26, 2018

It works as expected and adds trust for customers viewing the website.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2018

Fantastic app and completely blown away by the support.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2018

Perfect app, glad I found you!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2018

Excellent app, just what every store needs!

Using app

Over 1 year

Total reviews

47

Average rating

3.9

5 / 5 Share

July 19, 2018

Awesome app and awesome customer service! Our shopify template as not allowing the app to show properly. HC team quickly responded and had their developers look at the problem and fix it for us in under 24 hours great service! Love the app. Thank you so much!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2018

Great app and amazing customer service!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2018

I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2018

Really impressed with this app, its so easy to set up an integrate and looks really professional. Layout is perfect and has search functionality above the question/answer tabs. My site is in Spanish and it was extremely easy to switch everything from English to Spanish. I had one issue with the layout on mobile (small alignment issue and wanted to change something regarding the search) the customer service team were super helpful and resolved it right away. Highly recommend!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2018

Great product, easy to use and the support from the developers is quick and efficient.

Using app

About 1 year

Total reviews

3

Average rating

5.0