HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,276
All reviews
Rating Breakdown
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July 11, 2018
This app is definitely a must-have for every Shopify store! Deserves 5 stars! Plus, it's freeeeee!
July 5, 2018
Best FAQ app and it's FREE! Quick and easy to set up. I needed to get some customizations done... contacted their support late on a Saturday and heard back from Marius first thing Sunday morning. Very responsive support—how customer support should be. Not surprisingly, I plan to use their Trackr app as well. Highly recommended!
July 2, 2018
Excellent app, super-responsive support and very good-looking simple interface. Exactly what's needed for an FAQ page. Would love to see this app expand into FAQs for product pages and collection pages. We're fans of Eoscity from now on! Thanks a lot for providing such superb solution, and for free. Highly recommended +++++
June 27, 2018
Good overall, I would like to have some more options to customize my helpdesk though. Like change the font etc.
June 26, 2018
Simple and very helpful. For a new shop like mine, getting it for free is the best part! Thanks for the great app!
June 25, 2018
This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!
June 13, 2018
Simple to use, and the customer support was extremely responsive! Probably the best customer support I have seen with a Shopify app. Nice!
June 6, 2018
Perfect FAQ page for my customers. We sell cold press juicers for a high ticket price, so the customers like more information.
June 6, 2018
I have started using this app a few months ago, and I am happy with all functionality and the way its operate on my website. Also, their customer service is astounding. I contacted them on Sunday, and I got the reply within few minutes. I wanted customisation due to website colour, Marius helped me instantly with the solution. Highly recommended.
June 1, 2018
I have been using this app for about 6 months, and I strongly recommend this app! It is free just as advertised and looks great on our website after setting everything us. The 2 things that I got with this app. that I was not able to get with others are: 1) There is a search bar located on the top of the page 2) There is a contact us button at the bottom of the page. I have not had ANY problems in all the time I have had this app.
May 31, 2018
Very nice app. Easy to use, and integrate. Need some basic CSS skills if you want to fully customise it. About SEO, where can I find a way to add meta description to this page ?
May 31, 2018
this app is way better than any faq app.. i love it and we are using across our 2 stores we have.. thanks for making it free as well
May 29, 2018
Really attractive and the break down is very nice as well. Very simple to add, implement and use.
May 21, 2018
Awesome support team for quick fixes, and really clean, easy-to-use page for the website! Great app.