HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,349
All reviews
Rating Breakdown
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July 19, 2018
Awesome app and awesome customer service! Our shopify template as not allowing the app to show properly. HC team quickly responded and had their developers look at the problem and fix it for us in under 24 hours great service! Love the app. Thank you so much!
July 17, 2018
I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!
July 16, 2018
Really impressed with this app, its so easy to set up an integrate and looks really professional. Layout is perfect and has search functionality above the question/answer tabs. My site is in Spanish and it was extremely easy to switch everything from English to Spanish. I had one issue with the layout on mobile (small alignment issue and wanted to change something regarding the search) the customer service team were super helpful and resolved it right away. Highly recommend!!!
July 13, 2018
Great product, easy to use and the support from the developers is quick and efficient.
July 11, 2018
This app is definitely a must-have for every Shopify store! Deserves 5 stars! Plus, it's freeeeee!
July 5, 2018
Best FAQ app and it's FREE! Quick and easy to set up. I needed to get some customizations done... contacted their support late on a Saturday and heard back from Marius first thing Sunday morning. Very responsive support—how customer support should be. Not surprisingly, I plan to use their Trackr app as well. Highly recommended!
July 2, 2018
Excellent app, super-responsive support and very good-looking simple interface. Exactly what's needed for an FAQ page. Would love to see this app expand into FAQs for product pages and collection pages. We're fans of Eoscity from now on! Thanks a lot for providing such superb solution, and for free. Highly recommended +++++
June 27, 2018
Good overall, I would like to have some more options to customize my helpdesk though. Like change the font etc.
June 26, 2018
Simple and very helpful. For a new shop like mine, getting it for free is the best part! Thanks for the great app!
June 25, 2018
This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!
June 13, 2018
Simple to use, and the customer support was extremely responsive! Probably the best customer support I have seen with a Shopify app. Nice!
June 6, 2018
Perfect FAQ page for my customers. We sell cold press juicers for a high ticket price, so the customers like more information.
June 6, 2018
I have started using this app a few months ago, and I am happy with all functionality and the way its operate on my website. Also, their customer service is astounding. I contacted them on Sunday, and I got the reply within few minutes. I wanted customisation due to website colour, Marius helped me instantly with the solution. Highly recommended.