All reviews

Rating Breakdown

  • 5
    86% (279 ratings)
  • 4
    6% (20 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 99% (321)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2021

very helpful app and great, user friendly and easy to use, my store is just new and im going to upgrade it later

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2021

We've set up Help Center and it looks absolutely stunning, we have encountered few issues but the support team fixed all issues super fast! Strongly recommend

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 27, 2021

Amazing app! It's so great my customers can search my FAQs now. I don't know why someone said it's unattractive. It looks fine, and is really basically about delivering information- therefore, I'm really happy with the app. Check out how it looks on my website: http://www.xenotees.com/apps/help-center :D

Using app

Over 4 years

Total reviews

11

Average rating

4.3

5 / 5 Share

April 20, 2021

It has been a great FAQ page for our business and would highly recommend them to anyone looking for a FAQ page

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

Fantastic and quick support from their team. I have been using this app for several years now. It works great and was very easy to install!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

This interface is user-friendly. You pay about 4 dollars a month, and you can create good faq pages with several languages.

Using app

43 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2021

Good Service, Good service, Good service, Good service, Good Service, Good service, Good service, Good service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Had an issue with the app and how it was loading on the website, but the support team got back to me immediately and was able to solve the issue quickly. Very much appreciate the speedy support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Update: Their customer service continues to be outstanding. Just resolved another issue - thanks!!! ********************************************************************************** I must say this app and especially their customer service did blow me away. I initially signed up for the free plan and had a couple of support requests/customization questions regarding my theme & colors to be used for the different controls, labels, etc. Honestly I wasn't expecting immediate support and actually fixing the color theme on behalf of me but their support did it anyway to my complete & fullest satisfaction. They were super fast, very professional - even that I was only on their free plan.... Today I decided to go with one of their paid plans, because I think it is worth the money and especially as they really care about their customers. I definitely can recommend their app and especially their support/customer service - THANKS!!!

Using app

10 months

Total reviews

5

Average rating

3.8

5 / 5 Share

Feb. 8, 2021

Awesome app! Super easy to use, looks good and professional, and the pricing is really affordable. Highly recommend!

Using app

8 months

Total reviews

18

Average rating

4.9

5 / 5 Share

Feb. 5, 2021

Customer service is very friendly and responded in a very timely manner. Good looking app too, and great price! Thank you.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 9, 2021

Everyone, this is a fantastic app - easy to use, look great, definitely recommended! Even the free version is great - but of course you get a lot of additional useful features when you get the paid version.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Was able to get started with a beautiful FAQ page in less than 5 minutes. I was able to customize it with my businesses colors.

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

Very good! Easy to use and great design. It's important for us to be able to show our website visitors answers to their questions to increase our conversion rate.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 14, 2020

Cool app. Easy to use. Would be helpful if products, images or pages could selected/linked interactive not with based on URL.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Easy to use, on the free plan currently and it creates a simple but effective FAQ page. Thanksssssss

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Using HelpCenter is the right decision for a super FAQ page. I like the look and feel as well as the customer support. I would recommend it!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Find the app straightforward and very easy to use! The interface also looks great with a few nice looking templates.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

A fantastic app and user friendly. I felt using this app is extremely easy to navigate for someone with no experience in the IT field.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Super app! I got FAQ builder and Ticketing service in one place. Amazing guys! And the pricing is just very good! Strongly recommend for all merchants who wants to have all customer support in one place!

Using app

4 days

Total reviews

3

Average rating

3.7