SB: Helpdesk, Live Chat & FAQs
All reviews
Find the app straightforward and very easy to use! The interface also looks great with a few nice looking templates.
A fantastic app and user friendly. I felt using this app is extremely easy to navigate for someone with no experience in the IT field.
Super easy way to create your personalized FAQ page, 100% recommended. I use it in every page I create
I wanted a professional and clean looking FAQ page, with the drop down sections. HelpCenter is perfect for that. Since I wanted 2 main drop down sections, I paid for the premium version (definitely affordable) and am happy I did. My page looks clean and professional.
After trying and ditching a couple of other FAQs and page creation apps, I landed on this one (on advice from a friend). What I like: - Easy to set up - It takes on my store theme automatically so I don't have to mess with fonts and settings (yes!!!) - Ability to create sections and categories (but this is a paid feature) - Ability to format extensively within the answers (trying to add bulleted lists into the other page creation apps was a headache - needed tech support) What I struggled slightly with: - Layout options not quite as visually stunning as, say, LayoutHub, but functionality and ease of use is well worth the trade-off - Anchoring of answer text seemed off - when I expanded accordion answers, the text flew up too high and hid under my web header. But HelpCenter tech support went into my site and fixed this within 24 hrs. - Not sure what I think of the help-center URL. I wanted to use a FAQs URL. It seems I'm paying to advertise the HelpCenter app instead of leading people to my FAQs page
Hello Press & Still, Thank you for choosing HelpCenter app! And thank you very much for your time providing valuable insights about our service. It is very important for growing and enhancing HC app features. Regarding your last comment about FAQ page url - it can be customised according to the customer's needs in "App proxy" section. We've already sent you an email where and how it can be done. If you have more questions or need any help using HelpCenter app - please contact as at [email protected] and we'll be more than glad to help. Kind regards and all the best in your business! HelpCenter team
I downloaded and customized this application in 20 mins. The application looks professional and easy to customize. Exactly was I was looking for - Thank you!
Good looking and fast support! Maybe a little expensive for just a FAQ but well I think it is the best option available out there! :-)
This app work perfect. It leads me along the way to write nice copy for my FAQ page. I have used it for years and love it.
The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.
Nice app !!. Five stars !!. It has everything I need !! Very easy to use. Price is also good. Highly recommended
Hello CUITISAN.HK, Thank you for using Help Center app and for your kind review! Please note that we have an optional contact form page. You can enable it by navigating to HC Settings > Content. If you have any questions regarding the app - please contact us - [email protected]. Kind regards! HC support team
I found this app super easy to use. The professional looking results are great - it's good to have all FAQ in same place. I recommend the app
This app do its purpose for free. Very good app using it now for my website. Will buy a plan after exploring it.
While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.
Excellent app, and prompt response from the app support team.
The app is user friendly and works seamlessly with our store. Justas was super responsive when I needed support! Highly recommended.
Es una aplicación de mucha ayuda, nos permite presentar a nuestros clientes una sección de preguntas frecuentes muy fácil e intuitiva de usar, y así pueda resolver sus dudas
I love this app! It's great and easy to use. I highly recommend using this app to give wonderful customer service. www.DNAofChampions.com
Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section
Excelente aplicación permite tener todo mucho mas organizado y que los clientes puedan encontrar respuestas a sus preguntas.
Great app. Easy to use, and it meets all our needs in terms of FAQs. Fairly customizable (colors, etc.), but enough for it to work smoothly.
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