HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,335
chart
#3,454
All reviews
Rating Breakdown
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Feb. 18, 2017
The Help Centre is a great app and very easy to use. Will recommend to friends..
Feb. 13, 2017
The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq
Jan. 23, 2017
This app is easy to install, easy to create you FAQ's and easy to update the FAQ's.
Jan. 20, 2017
Superb app,easy to use. I think there should be few more options to customize the look and feel of the page
Nov. 26, 2016
So its a great app other then the fact that it will not let you reorganize your main tabs.. But overall we do like it, easy use and easy integration.
Nov. 20, 2016
Great app, does what it says and i like the overall appearance. It was a little confusing to start with as to how to get the layout to work like we wanted it to but now that its set up it works great!
Oct. 29, 2016
Awesome app to help build FAQ pages. If only you could easily customise the design, though.
Oct. 24, 2016
We love HelpCenter - Build an Attractive FAQs Page. It is organized so well and is easy to change the text or put up another FAQ. The only problem I have with it is that "Help Center" on my website appears too far over to the left (right at the edge of the page) and I feel that the text is very small - way too small. It should be bolded and be in the middle of the page for my customers to be able to know what the page is. Otherwise when they go to that page, they have to start scrolling to find out what's on the page because it doesn't tell them AND there's no way for me to fix that because its your app. Please fix and I'll be a happy camper. Thank you!! - Victoria Kay Designs www.VictoriaKayDesigns.com
Oct. 13, 2016
I am just getting my FAQ set up and I like it so far. I already had my FAQ on my site but they were in a page format but this is so much better because it looks more professional and a quicker way to help the customer. I recommend this app.
Oct. 10, 2016
Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.
Aug. 13, 2016
This app is a solid free app. You have to learn what you can do and cannot do with their hierarchy of data, but once you learn it, I think it will fullfil most people’s needs for an FAQ page.
Dec. 24, 2015
Love the fact it is free! and it is easy to set up and use! nice design on the app also. Gives your FAQ a better touch. ++++
Dec. 22, 2015
A lovely lovely app...much needed and was on a look out for something like this for over 4 months now. Finally, we have it and its free. Hope it stays free forever :) Great stuff team!! Would love to be able to reposition categories and an option of showing only the key categories on the page, currently with more than 25 FAQS the page gets longer and longer. However, I am sure these things will be fixed sooner than we can think.