SB: Helpdesk, Live Chat & FAQs for Shopify

SB: Helpdesk, Live Chat & FAQs

Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.5
Feedback
245
Reviews
Chart
#2,055
Shopify

All reviews

5 / 5 Share
April 18, 2020

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Store Using app Total reviews Average rating
CR cosmeticos About 1 month 1 5.0
5 / 5 Share
April 8, 2020

Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!

Store Using app Total reviews Average rating
Nomz About 23 hours 5 5.0
5 / 5 Share
March 31, 2020

Extremely versatile and easy to use! Able to create FAQ menus with many different options. Simply edit and move categories, sections and articles to fit your website theme.

Store Using app Total reviews Average rating
VoidScan 29 minutes 1 5.0
5 / 5 Share
March 30, 2020

Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.

Store Using app Total reviews Average rating
PayandPack.com 4 days 6 4.3
5 / 5 Share
March 24, 2020

Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST

Store Using app Total reviews Average rating
SunneTropical 4 minutes 3 3.7
5 / 5 Share
March 19, 2020

This app is super to easy to use, beautiful and pretty much worked without any adjustments at all for me. I actually picked a slightly higher rated one first which was horrible to use, this was quick and easy, and there was excellent customer support for something I couldn't figure out myself. Thank you!

Store Using app Total reviews Average rating
Mermaid Beach co. 1 day 2 5.0
5 / 5 Share
Dec. 26, 2020

I use this app to cut down on the frequency of customer questions. This is a must-have for any store seeking good customer relations. This app does what it says! I also like their customer service. I had a slight problem with the color of my text. They responded quickly with a video that solved my problem. Thanks, guys. I like the cost too especially for someone just starting out in ecommerce. I high recommend Help Center FAQ!!!

Store Using app Total reviews Average rating
generationmerch 11 months 3 5.0
5 / 5 Share
Feb. 12, 2020

good, the best app, It Help me Much, very very good, I like app, its easy understand in only minutes I can do much thing.

Store Using app Total reviews Average rating
The Titan TV 13 minutes 1 5.0
5 / 5 Share
Feb. 11, 2020

Great looking, easy to use FAQ app. Also two thumbs up for support, prompt replies, prompt sollutions.

Store Using app Total reviews Average rating
Gamesellers.nl 5 months 6 5.0
5 / 5 Share
Feb. 4, 2020

Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.

Store Using app Total reviews Average rating
Coolpebbles 3 months 10 5.0
5 / 5 Share
Jan. 30, 2020

This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!

Store Using app Total reviews Average rating
Ethni Beauty Market 8 days 6 5.0
5 / 5 Share
Jan. 22, 2020

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

Store Using app Total reviews Average rating
BlockBlueLight 11 months 3 5.0
5 / 5 Share
Jan. 20, 2020

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

Store Using app Total reviews Average rating
Green Warehouse About 1 hour 1 5.0
5 / 5 Share
Jan. 8, 2020

FEEDBACK: I wish i could create more than 1 FAQ page. Perfect for FAQ. Very clean. and looks great on website

Store Using app Total reviews Average rating
Horticulture Lighting Group About 1 year 4 5.0
5 / 5 Share
Dec. 28, 2019

I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!

Store Using app Total reviews Average rating
YVR Cookie 4 months 13 4.4
5 / 5 Share
Dec. 19, 2019

Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!

Store Using app Total reviews Average rating
FitFoodz 38 minutes 5 5.0
5 / 5 Share
Nov. 15, 2019

We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ. I also expect them to improve the product for SEO as well.

Store Using app Total reviews Average rating
The MeatStick About 1 year 13 4.4
5 / 5 Share
Nov. 8, 2019

This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.

Store Using app Total reviews Average rating
JumpOrange 9 days 1 5.0
5 / 5 Share
Oct. 28, 2019

Fantastic app - it looks great and it's super easy to use. We've noticed a large decrease in the amount of customer emails we receive since installing the app too, which is just what we wanted. Super helpful customer service with fast response time. We'd absolutely recommend HelpCenter. Thanks guys!

Store Using app Total reviews Average rating
BATOKO About 1 year 1 5.0
5 / 5 Share
Aug. 21, 2019

Excellent app with a very good customer service :) They helped me quickly and now my FAQ il absolutelly perfect ! Thanks !

Store Using app Total reviews Average rating
amOseeds 3 months 10 4.9
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