HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,335
chart
#3,454
All reviews
Rating Breakdown
Oct. 1, 2021
c'est une application au top, je recommande fortement. Il est proposé avec des templates prêtes à être utilisées
Sept. 29, 2021
Useful app with flexible settings. Great and fast support team. Very appreciated for help with installation.
Sept. 29, 2021
We just started using FAQ page. They don't have many documents to read beforehand but the instruction video gives clear guidance and once you install the app, there is a section to answer general questions user might want to know. The interface is easy to understand and manage. If you know how to write a blog, it should be a piece of cake to manage this app. We needed an adjustment to the app's search function and the support team was fast and sincere in responding via email. Thank you Donatas and Ernestas for quick adjustments and for answering all my questions!
Sept. 19, 2021
This app is fantastic. It has a low price and allows a big customization of the help center and faq's. Recommended.
Sept. 18, 2021
AWESOME APP!!! it really helped my answer all the questions my customer has when they come to my store
Sept. 16, 2021
Amazing support. I had several small tweaks that required coding and the support team had them all fixed within a few hours. The application runs smoothly and looks great on the store. Highly recommend.
Sept. 15, 2021
The app is great and helped me to create a really attractive FAQ page. The support is also excellent.
Sept. 14, 2021
AMAZING app and AMAZING customer service! I wanted to switch to a different FAQ app cause mine is very complictaed to handle. HelpDesk did all the transfer in a few days! Donatas was always here to help and always kept me updated about the progress of the transfer of the FAQs! Really great job, well done! 10/10
Sept. 10, 2021
Great app. It has a clean Ui and very easy to understand and use. The price is great too. Highly recommend.
Sept. 7, 2021
This app is very easy to use and it makes my site look really professional, I highly recommend using it!
Sept. 4, 2021
Works really well and has nice prepared demo content! You can have a complete FAQ page done in only a few minutes.
Sept. 2, 2021
“ If you are aware that product page is the most important page of your shop, well consider to adopt this App, it will let you customize your product page giving differentiated info to your customers and provide a ticketing system for all those who will prompt you for specific questions. Customer service is fantastic and they announced chatbot is currently in development. At the moment is the best app relating to quality/price ratio and number of features. Well done."
Aug. 27, 2021
J'ai contacté le service client pour un soucis d'affichage. Ils étaient très réactifs et à l'écoute. Bien que la communication par mail était assez longue (ne recevant pas de notification à chaque mail reçu), le problème a quand même été rapidement traité et réglé dans la journée même. Merci encore !
Aug. 16, 2021
Exceptional support. I send the ticket in regarding an error I got and received a reply within minutes. The problem was solved within the same day. Can only recommend
Aug. 16, 2021
Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.
Aug. 5, 2021
We use both the Help Center and FAQ features of the app. It's a great value. Support's been same day. Highly recommend. Great value.
Aug. 3, 2021
Perfect app for FAQ pages... it is very easy to use and configure. The customer support team is very helpful. I highly advise using this app.
Aug. 2, 2021
I love the HelpCenter. It is really easy to use for those who do not have any coding skills. Thank you.
July 30, 2021
We had discovered a bug for drop-down for the FAQ section, customer service was super quick to answer my emails and concerns. The developers applied a fix within 1 hour. Highly recommended, great product. Thanks, A+
Using app
3 days
Total reviews
1
Average rating
5.0
July 29, 2021
Save lots of time and resources to set the FAQ part. Customer service is always fast! Thank you so mcuh! *If you didn't receive their answers, you may also contact them via facebook OR just send again to see if there's anything wrong with your email.