HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,374
All reviews
Rating Breakdown
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Feb. 27, 2017
I really like how fast and easy it was to create my FAQs section! Took about 10 minutes lol. I really like this app!
Feb. 27, 2017
Just started using and it seems ok, but there isn't enough flexibility to just have a page of FAQs, what if you only have 1 question per category, its a waste to make multiple categories. You have to add a category, ok 'general', but then you need to add a 'section' too? What if I don't want to have multiple sections. The app should allow you to add either a section or an article after adding a category to allow for all variations, not force you to make a section.
Feb. 26, 2017
Great concept, but the app is a pain in the ass when trying to simply format and edit your FAQ text.
Feb. 25, 2017
So far so good. Was just what I was looking for. And you can't beat the price!
Feb. 23, 2017
This is a must-have. You'll save time by not having to answer a lot of standard questions and when you refer to the help articles makes you look like you've already thought about your customer's question before they asked. Very slick integration as well.
Feb. 22, 2017
Absolutely the most amazing app! Customers LOVE getting quick answers and it helps me bring in more business!! Thank you!
Feb. 22, 2017
It works exactly as advertised and is so easy to set up. It looks so clean and integrates easily with the look of my shop.
Feb. 22, 2017
We used to have one page with a lot of text explaining our product. This app makes it really simple to split the various customers questions up and read/find with a lot more ease.
Feb. 21, 2017
The HelpCenter App makes my FAQs look extremely sharp. It so easy to use and integrate with your store. This a must have App for your store.
Feb. 21, 2017
It took a little while to have everything formatted how I wanted it but overall a very simple and easy to use F.A.Q. I'd like to see in the future a more in-depth way to customize the HTML or format of the search bar (like customizing the text in the bar) but I understand the limitations of a free app. 10/10 would F.A.Q again!
Feb. 19, 2017
It's good but it would be even better if it showed up in your stores built in search results. Unless customers go to this page directly, they won't be able to find anything.
Feb. 18, 2017
The Help Centre is a great app and very easy to use. Will recommend to friends..
Feb. 16, 2017
The Help Center is VERY Helpful.... I'm not surprised lol. A great point and click app that doesn't require you to know all the coding drama. Thanks!