SB: Helpdesk, Live Chat & FAQs

May 6, 2020

Excelente aplicación permite tener todo mucho mas organizado y que los clientes puedan encontrar respuestas a sus preguntas.

April 27, 2020

Great app. Easy to use, and it meets all our needs in terms of FAQs. Fairly customizable (colors, etc.), but enough for it to work smoothly.

April 18, 2020

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April 8, 2020

Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!

March 30, 2020

Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.

March 24, 2020

Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST

Feb. 25, 2020

Good customer support. We have installed this app on three websites. We liked it. We recommend this app.

Feb. 12, 2020

good, the best app, It Help me Much, very very good, I like app, its easy understand in only minutes I can do much thing.

Feb. 11, 2020

Great looking, easy to use FAQ app. Also two thumbs up for support, prompt replies, prompt sollutions.

Feb. 10, 2020

Easy app to edit yourself. Good features on the free version. Superb customer service and customization. Ugly Templates.

Feb. 4, 2020

Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.

Jan. 30, 2020

This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!

Jan. 22, 2020

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

Jan. 20, 2020

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

Jan. 19, 2020

We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.

Jan. 8, 2020

FEEDBACK: I wish i could create more than 1 FAQ page. Perfect for FAQ. Very clean. and looks great on website

Dec. 28, 2019

I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!

Dec. 19, 2019

Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!

Nov. 24, 2019

Great stuff, thanks. We use it on 5 stores and it's working great. Would love to build in some automated chat services moving forward :)

Nov. 15, 2019

We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ. I also expect them to improve the product for SEO as well.