All reviews

Rating Breakdown

  • 5
    85% (281 ratings)
  • 4
    6% (21 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    5% (15 ratings)

Reviews with Text

  • 99% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2020

I love this app! It's great and easy to use. I highly recommend using this app to give wonderful customer service. www.DNAofChampions.com

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2020

Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section

Store

FORGO

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Excelente aplicación permite tener todo mucho mas organizado y que los clientes puedan encontrar respuestas a sus preguntas.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2020

Great app. Easy to use, and it meets all our needs in terms of FAQs. Fairly customizable (colors, etc.), but enough for it to work smoothly.

Store

Novaliv

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2020

I love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!

Store

Nomz

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2020

Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.

Using app

4 days

Total reviews

6

Average rating

4.3

5 / 5 Share

March 24, 2020

Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST

Using app

4 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

March 19, 2020

This app is super to easy to use, beautiful and pretty much worked without any adjustments at all for me. I actually picked a slightly higher rated one first which was horrible to use, this was quick and easy, and there was excellent customer support for something I couldn't figure out myself. Thank you!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Good customer support. We have installed this app on three websites. We liked it. We recommend this app.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 12, 2020

good, the best app, It Help me Much, very very good, I like app, its easy understand in only minutes I can do much thing.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Great looking, easy to use FAQ app. Also two thumbs up for support, prompt replies, prompt sollutions.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

Easy app to edit yourself. Good features on the free version. Superb customer service and customization. Ugly Templates.

Using app

Over 2 years

Total reviews

24

Average rating

4.5

5 / 5 Share

Feb. 4, 2020

Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

FEEDBACK: I wish i could create more than 1 FAQ page. Perfect for FAQ. Very clean. and looks great on website

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2019

I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!

Using app

4 months

Total reviews

13

Average rating

4.4