All reviews

Rating Breakdown

  • 5
    86% (279 ratings)
  • 4
    6% (20 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 99% (321)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2019

This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

Fantastic app - it looks great and it's super easy to use. We've noticed a large decrease in the amount of customer emails we receive since installing the app too, which is just what we wanted. Super helpful customer service with fast response time. We'd absolutely recommend HelpCenter. Thanks guys!

Store

BATOKO

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

What an incredibly simple to use app, and it is so hard to find a free app these days, I am delighted with this find, and will use it again on other stores I develop. I didn't need an FAQ, I was just looking for an 'accordion' facility to enable a better layout for a long page. This did exactly what I needed and works great, it even will follow your theme settings for fonts and colours which help for consistency and saving time! I had only one support question, which was to be able to change the URL. I got an almost immediate answer, with screenshot and solution. So I can even say superb support even as a non-paid user. Very well done to the developers of this app - and thank you so much!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear Bonita Candles, Thank you very much for an inspiring review! It means a lot to all our team :). If you have more questions about the HC app - we'll be always ready to help. Have a great day! Help Center support

5 / 5 Share

Aug. 21, 2019

Excellent app with a very good customer service :) They helped me quickly and now my FAQ il absolutelly perfect ! Thanks !

Using app

3 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 16, 2019

Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!

Using app

About 16 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

This is a really easy to use app! I do not have a bad word to say.....Its simple, it works. If you want a F.A.Q. page you will get one for free here!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2019

Easy to use, clean layout. Happy with this app. Does what it says and its free. Makes it easy for customers to find info.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2019

Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.

Store

KMLeon

Using app

Over 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

July 23, 2019

Great app to build a FAQ page. Easy to use and robust. Works without issues on my theme. Super happy and would recommend to anyone.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 22, 2019

This is a no-fuss, easy-to-use app that requires absolutely zero coding and doesn't cost a thing. Exactly what I was hoping for.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2019

For free, it's a great app. Some of the text in the admin page needs a tidy (for example, when you add a section the info says "Your FAQ category name" which is confusing as there are also categories.) But it's very good for a free app. Really easy to set up a nested FAQ page it minutes. The addition of a search box is nice too!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2019

This is a super-easy way to create an FAQ page that matches your theme. No coding required, and the looks is great!

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2019

Very good app. This is the feature I have always wanted to achieve.Thank you very much for the developer.

Store

windmup

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2019

Amazing app - so easy to use, add to and best of all, it's free. Can't go wrong. Not sure why you would use any other app.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

July 4, 2019

goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!! goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2019

This is really easy to use! I am happy with the app, it does exactly what I needed it to do. Recommended

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2019

This app is GREAT. Very easy to set up. Very easy to organize. Very easy to edit. Coding is required for customization. More text edits than just bold and italic would be nice.

Using app

17 days

Total reviews

29

Average rating

4.8

5 / 5 Share

June 20, 2019

The HelpCenter is super easy to use and builds a user friendly FAQ page in literally minutes. I needed one quick adjustment from their team ~ the response was fast, efficient and executed perfectly.

Using app

13 days

Total reviews

6

Average rating

4.3

5 / 5 Share

June 19, 2019

The FAQ page looks good and functions well. When I contacted support to ask for a few alterations with the padding and appearance they were very fast to help out and charged nothing for doing so. Thank you.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2019

did exactly as we needed, support was great to customise what we needed and the price was even better!

Using app

4 months

Total reviews

9

Average rating

4.9