SB: Helpdesk, Live Chat & FAQs for Shopify

SB: Helpdesk, Live Chat & FAQs

Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.5
Feedback
245
Reviews
Chart
#2,055
Shopify

All reviews

5 / 5 Share
May 27, 2019

Excellent. Easy to use and customize and looks professional on our site! Love the fact that images can be included in the answers.

Store Using app Total reviews Average rating
StayblCam 27 minutes 7 5.0
5 / 5 Share
May 23, 2019

Really easy to build a descriptive FAQs page. The result is professional an clean. Great app to improve your store

Store Using app Total reviews Average rating
Veneno 41 minutes 5 5.0
5 / 5 Share
May 22, 2019

It's very easy to use, and you can get a nice page. The font part in setting is a little bit confusing, you need to try to adjust it to get the good size.

Store Using app Total reviews Average rating
Bcabo 7 minutes 1 5.0
5 / 5 Share
May 12, 2019

Lovely app that is just about the perfect FAQ. Really like the ability to directly link to the faq and it expands the detail.

Store Using app Total reviews Average rating
Cats Like Us Over 2 years 5 4.0
5 / 5 Share
May 8, 2019

I love this app - it really allows you to build such a user friendly FAQ page. It's easy to use. I intend to install this on any other websites I have in the future.

Store Using app Total reviews Average rating
5 / 5 Share
May 3, 2019

Amazing app! Helped us created a professional FAQ page that is neat and organized. Highly recommended!

Store Using app Total reviews Average rating
Deluxe Canopy 6 months 10 4.6
5 / 5 Share
April 30, 2019

Nice FAQ app... can't beat the price... clean interface and decent features for a simple FAQ... Thank you!!

Store Using app Total reviews Average rating
HipSoul 7 months 2 5.0
5 / 5 Share
April 29, 2019

We have been using this app since we launched our Shopify store almost a year ago. The app is very easy to use and creates a nice, clean, easy to follow FAQ page. The customer support is amazing with fast turn around and assistance.

Store Using app Total reviews Average rating
Mosaic Coffee Lab & Roastery About 1 year 4 5.0
5 / 5 Share
April 17, 2019

Love this app and the support team! Great features. Easy to use... especially for a novice like me. Had my page up and running in no time. Needed customer support for a small navigation issue (operator error on my part--ugh) and Marius did a great job discovering what I'd overlooked when customizing my page. Thank you, Marius!

Store Using app Total reviews Average rating
5 / 5 Share
April 12, 2019

Very intuitive to use. Support is amazing and quick. I highly recommend using it. One feature is missing, is to allow multiple FAQ pages.

Store Using app Total reviews Average rating
HAIRHANCE 20 days 1 5.0
5 / 5 Share
April 11, 2019

works perfect! I love it nic einterface, details, easy to use. Remember if you cant add the adress they tell you to the menu its because you must add the whole adress including your domain.

Store Using app Total reviews Average rating
TryMindful 4 days 4 5.0
5 / 5 Share
April 11, 2019

This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!

Store Using app Total reviews Average rating
Cyclone Pods 5 months 6 4.3
5 / 5 Share
April 11, 2019

Easy and informative app. Very helpful and quick customer service! I'm recommending this app to anyone in the need of a custom build FAQ!

Store Using app Total reviews Average rating
Floby Överskottslager 13 days 4 5.0
5 / 5 Share
March 26, 2019

Oh wow. Just installed this app 30 minutes ago and our store FAQ page went from being a dinosaur to a Ferrari. SUPER easy to set up and add to the Menus. Really, really, happy right now. :)

Store Using app Total reviews Average rating
YogaPaws About 2 hours 3 5.0
5 / 5 Share
March 16, 2019

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs. I would suggest adding an option to edit the font size and this app will be perfect!

Store Using app Total reviews Average rating
Fins and Paws 4 days 2 5.0
5 / 5 Share
March 3, 2019

Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.

Store Using app Total reviews Average rating
Calamazag Plant Nursery 12 days 2 5.0
5 / 5 Share
March 3, 2019

Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.

Store Using app Total reviews Average rating
Bob Groothuis 3 months 2 5.0
5 / 5 Share
Feb. 17, 2019

Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.

Store Using app Total reviews Average rating
GETFOODI About 24 hours 3 5.0
5 / 5 Share
Feb. 10, 2019

Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!

Store Using app Total reviews Average rating
Medencefóliázás 36 minutes 1 5.0
5 / 5 Share
Jan. 21, 2019

The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.

Store Using app Total reviews Average rating
ディディモス 21 days 8 4.0
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