SB: Helpdesk, Live Chat & FAQs
Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
feedback
326
chart
#2,753
All reviews
Nov. 8, 2019
This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.
Oct. 28, 2019
Fantastic app - it looks great and it's super easy to use. We've noticed a large decrease in the amount of customer emails we receive since installing the app too, which is just what we wanted. Super helpful customer service with fast response time. We'd absolutely recommend HelpCenter. Thanks guys!
Sept. 16, 2019
What an incredibly simple to use app, and it is so hard to find a free app these days, I am delighted with this find, and will use it again on other stores I develop. I didn't need an FAQ, I was just looking for an 'accordion' facility to enable a better layout for a long page. This did exactly what I needed and works great, it even will follow your theme settings for fonts and colours which help for consistency and saving time! I had only one support question, which was to be able to change the URL. I got an almost immediate answer, with screenshot and solution. So I can even say superb support even as a non-paid user. Very well done to the developers of this app - and thank you so much!!
Dear Bonita Candles, Thank you very much for an inspiring review! It means a lot to all our team :). If you have more questions about the HC app - we'll be always ready to help. Have a great day! Help Center support
Aug. 21, 2019
Excellent app with a very good customer service :) They helped me quickly and now my FAQ il absolutelly perfect ! Thanks !
Aug. 16, 2019
Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!
Aug. 7, 2019
This is a really easy to use app! I do not have a bad word to say.....Its simple, it works. If you want a F.A.Q. page you will get one for free here!
July 29, 2019
Easy to use, clean layout. Happy with this app. Does what it says and its free. Makes it easy for customers to find info.
July 28, 2019
Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.
July 23, 2019
Great app to build a FAQ page. Easy to use and robust. Works without issues on my theme. Super happy and would recommend to anyone.
July 22, 2019
This is a no-fuss, easy-to-use app that requires absolutely zero coding and doesn't cost a thing. Exactly what I was hoping for.
July 16, 2019
For free, it's a great app. Some of the text in the admin page needs a tidy (for example, when you add a section the info says "Your FAQ category name" which is confusing as there are also categories.) But it's very good for a free app. Really easy to set up a nested FAQ page it minutes. The addition of a search box is nice too!
July 15, 2019
This is a super-easy way to create an FAQ page that matches your theme. No coding required, and the looks is great!
July 14, 2019
Very good app. This is the feature I have always wanted to achieve.Thank you very much for the developer.
July 5, 2019
Amazing app - so easy to use, add to and best of all, it's free. Can't go wrong. Not sure why you would use any other app.
July 4, 2019
goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!! goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!!
June 26, 2019
This is really easy to use! I am happy with the app, it does exactly what I needed it to do. Recommended
June 22, 2019
This app is GREAT. Very easy to set up. Very easy to organize. Very easy to edit. Coding is required for customization. More text edits than just bold and italic would be nice.
June 20, 2019
The HelpCenter is super easy to use and builds a user friendly FAQ page in literally minutes. I needed one quick adjustment from their team ~ the response was fast, efficient and executed perfectly.
June 19, 2019
The FAQ page looks good and functions well. When I contacted support to ask for a few alterations with the padding and appearance they were very fast to help out and charged nothing for doing so. Thank you.
June 19, 2019
did exactly as we needed, support was great to customise what we needed and the price was even better!