SB: Helpdesk, Live Chat & FAQs for Shopify

SB: Helpdesk, Live Chat & FAQs

Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
Feedback
319
Reviews
Chart
#2,316
Shopify

All reviews

5 / 5 Share
March 16, 2019

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs. I would suggest adding an option to edit the font size and this app will be perfect!

Store Using app Total reviews Average rating
Fins and Paws 4 days 3 5.0
5 / 5 Share
March 3, 2019

Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.

Store Using app Total reviews Average rating
Calamazag Plant Nursery 12 days 2 5.0
5 / 5 Share
March 3, 2019

Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.

Store Using app Total reviews Average rating
Bob Groothuis 3 months 2 5.0
5 / 5 Share
Feb. 17, 2019

Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.

Store Using app Total reviews Average rating
GETFOODI About 24 hours 3 5.0
5 / 5 Share
Feb. 10, 2019

Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!

Store Using app Total reviews Average rating
Medencefóliázás 36 minutes 1 5.0
5 / 5 Share
Jan. 21, 2019

The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.

Store Using app Total reviews Average rating
ディディモス 21 days 8 4.0
5 / 5 Share
Jan. 9, 2019

Awesome app, and graat customer service that responds quick when you reach out for help regarding the app!

Store Using app Total reviews Average rating
L'Homme de Cuir 5 days 1 5.0
5 / 5 Share
Jan. 6, 2019

Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!

Store Using app Total reviews Average rating
Glenlea Greenhouses 10 months 7 5.0
5 / 5 Share
July 23, 2018

Fantastic app and completely blown away by the support.

Store Using app Total reviews Average rating
Kohsamuiguide 6 months 1 5.0
5 / 5 Share
July 17, 2018

I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!

Store Using app Total reviews Average rating
Pix Perfect 7 days 2 5.0
5 / 5 Share
July 13, 2018

Great product, easy to use and the support from the developers is quick and efficient.

Store Using app Total reviews Average rating
Ottysleepuk 4 days 3 5.0
5 / 5 Share
June 25, 2018

This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!

Store Using app Total reviews Average rating
Trish Burr Embroidery 9 days 10 5.0
5 / 5 Share
June 6, 2018

I have started using this app a few months ago, and I am happy with all functionality and the way its operate on my website. Also, their customer service is astounding. I contacted them on Sunday, and I got the reply within few minutes. I wanted customisation due to website colour, Marius helped me instantly with the solution. Highly recommended.

Store Using app Total reviews Average rating
Fansee Australia 2 months 13 5.0
5 / 5 Share
June 5, 2018

I love this app, its easy to use with fantastic support if you need help.

Store Using app Total reviews Average rating
Titania Creations 2 days 14 4.4
5 / 5 Share
May 29, 2018

Really attractive and the break down is very nice as well. Very simple to add, implement and use.

Store Using app Total reviews Average rating
Crystalcm 2 months 7 4.4
5 / 5 Share
May 4, 2018

Easy to use, the page looks beautiful. Very good Customer Service. Recommend.

Store Using app Total reviews Average rating
Diffuseroilsss 18 days 2 5.0
5 / 5 Share
April 24, 2018

Great collapsible FAQ section, easy to use and edit, and quick support!

Store Using app Total reviews Average rating
Pci Race Radios 8 months 10 4.2
5 / 5 Share
April 16, 2018

LOVE this app! I love how it provides search bar for customers to easily navigate. Thumbs up!

Store Using app Total reviews Average rating
Cuchen Us About 1 hour 7 5.0
5 / 5 Share
April 6, 2018

Great app and awesome customer service!

Store Using app Total reviews Average rating
Europe Catalystcase 14 days 2 5.0
5 / 5 Share
March 13, 2018

Definitely a must for all websites! I am SO happy I decided to install this app as it makes my website so much more professional. I needed some help in increasing my font size so I contacted the support team, Marius fixed it straight away for me, I didn't have to do a thing! Highly recommend this for all!

Store Using app Total reviews Average rating
Styled By Charli About 2 years 1 5.0
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