SB: Helpdesk, Live Chat & FAQs
Best Support App For Shopify: FAQ, Live Chat, Helpdesk, Tabs
Rating
4.6
feedback
329
chart
#3,630
All reviews
April 11, 2019
This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!
April 11, 2019
Easy and informative app. Very helpful and quick customer service! I'm recommending this app to anyone in the need of a custom build FAQ!
April 10, 2019
Its a Free App that does everything a FAQ could need. Why would you want anything else? This company is great to work with and it really is easy to use.
March 26, 2019
Oh wow. Just installed this app 30 minutes ago and our store FAQ page went from being a dinosaur to a Ferrari. SUPER easy to set up and add to the Menus. Really, really, happy right now. :)
March 16, 2019
It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs. I would suggest adding an option to edit the font size and this app will be perfect!
March 3, 2019
Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.
March 3, 2019
Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.
Feb. 17, 2019
Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.
Feb. 10, 2019
Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!
Feb. 15, 2019
I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/
Jan. 21, 2019
The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.
Jan. 9, 2019
Awesome app, and graat customer service that responds quick when you reach out for help regarding the app!
Jan. 6, 2019
Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!
Dec. 30, 2018
Suprizingly easy set up. Looks great and really quick installment. Its free so why not give it a try? Take a look here: https://hitthehay.se/apps/help-center
Dec. 5, 2018
Great app, amazing fast customer service (thank you Marius), does what it's supposed to do.... and it's FREE! you can check it out on our site www.ibeadcanada.com (header menu > Help Centre)
Nov. 30, 2018
This faq app is terrific! I've been using this app for over a year now and it builds a great looking help center for my customers to check out. https://www.discountdressshop.com/apps/help-center
Sept. 18, 2018
What a fantastic bunch of guys to put this out for free, it works so well.. exactly what we needed and saved us a couple of hundred dollars to get it made by a developer.
Sept. 5, 2018
THis is a MUST HAVE for any ecom site we use it for our Home and garden site https://wroughtironhaven.com it cuts down on emails and chat levels. Its also a really good quick ref guide for our customer service training to answer general questions about the store.
July 30, 2018
Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.