SB: Helpdesk, Live Chat & FAQs

We can recommend the app highly, awesome!

Can't praise this app enough. Prompt support from the support team and this app does the work for free! I really like it.

Schnelle, reibungslose Unterstützung. Selbst am Sonntag. Danke.

Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.

Great free FAQ page, looks very neat and fits well with our website. Would appreciate more customisation options (e.g. header options) but brilliant customer service when I asked for help with something. Thanks!

App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com

The support was great and to the point. Happy with the app ... it does everything that we need to. Having a section for adding CSS would be nice but nothing major for the store.

Great app... just what I was looking for. Very easy to install and work with.

I'm surprised that this is free. It's really good.

I had given these guys a horrible review 9 years ago, but it appears that they have changed quite a bit since then. I needed help this morning and got Caleb on live chat in about 30 seconds. He was extremely helpful and within about 10 minutes he got into my Shopify store and fixed my FAQ problem. He was very attentive and his communication with me was excellent. I highly recommend these guys!

Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app. We've fully implemented on our Shopify App project www.sellersmith.com

Intuitive and simple to use! Made my life quite easy!

Easy to use and integrate! Such a helpful App for any Shopify store!

Excellent app. I've been meaning to install something like this for a while, but didn't realise there were any free ones around. A feature I would like to see would be extra formatting options (extra fonts/sizes/colours/layout designs, etc) But considering it's free, I have no complaints!

So far so good. only 30 seconds in!!

Perfect for what I need! Great work.

Excellent, looks great - just what we needed

The app is working great so far. Its my first day at it. Loving it.

Just great, and you can't beat free!

This app was working quite well but now my customers aren't able to get past the Captcha to contact us, which is negatively effecting their experience. I have contacted support twice with no response. Edit: Support got back to me after a second email and have claimed they have fixed the issue. I did a couple tests and it seems to work again. Updated to 5 stars.