HelpCenter: AI Helpdesk & Chat for Shopify

HelpCenter: AI Helpdesk & Chat

AI-powered helpdesk, live chat, FAQs & knowledge base!
Rating
4.6
Feedback
318
Reviews
Chart
#2,231
Shopify

All reviews

5 / 5 Share
April 6, 2018

Great app and awesome customer service!

Store Using app Total reviews Average rating
Europe Catalystcase 14 days 2 5.0
5 / 5 Share
March 13, 2018

Definitely a must for all websites! I am SO happy I decided to install this app as it makes my website so much more professional. I needed some help in increasing my font size so I contacted the support team, Marius fixed it straight away for me, I didn't have to do a thing! Highly recommend this for all!

Store Using app Total reviews Average rating
Styled By Charli About 2 years 1 5.0
5 / 5 Share
Feb. 26, 2018

We can recommend the app highly, awesome!

Store Using app Total reviews Average rating
Iwistao Hifi Store About 1 month 6 5.0
5 / 5 Share
Feb. 3, 2018

Can't praise this app enough. Prompt support from the support team and this app does the work for free! I really like it.

Store Using app Total reviews Average rating
Onefinesecret Kr 18 minutes 4 5.0
5 / 5 Share
Jan. 28, 2018

Schnelle, reibungslose Unterstützung. Selbst am Sonntag. Danke.

Store Using app Total reviews Average rating
Ofenhaus Schleicher 2 days 1 5.0
5 / 5 Share
Dec. 30, 2017

Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.

Store Using app Total reviews Average rating
Pump Hair Products 7 days 7 4.4
5 / 5 Share
Nov. 8, 2017

Great free FAQ page, looks very neat and fits well with our website. Would appreciate more customisation options (e.g. header options) but brilliant customer service when I asked for help with something. Thanks!

Store Using app Total reviews Average rating
Gazebo Spare Parts 7 days 9 5.0
5 / 5 Share
Oct. 30, 2017

App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com

Store Using app Total reviews Average rating
Murray The Sockman 7 days 4 5.0
5 / 5 Share
Oct. 15, 2017

The support was great and to the point. Happy with the app ... it does everything that we need to. Having a section for adding CSS would be nice but nothing major for the store.

Store Using app Total reviews Average rating
Airbag Man Suspension 4 days 3 5.0
5 / 5 Share
Aug. 15, 2017

Great app... just what I was looking for. Very easy to install and work with.

Store Using app Total reviews Average rating
Trove Candles 7 months 1 5.0
5 / 5 Share
Aug. 10, 2017

I'm surprised that this is free. It's really good.

Store Using app Total reviews Average rating
Hydroviv About 2 hours 8 4.5
5 / 5 Share
April 6, 2026

I had given these guys a horrible review 9 years ago, but it appears that they have changed quite a bit since then. I needed help this morning and got Caleb on live chat in about 30 seconds. He was extremely helpful and within about 10 minutes he got into my Shopify store and fixed my FAQ problem. He was very attentive and his communication with me was excellent. I highly recommend these guys!

Store Using app Total reviews Average rating
Dead Fly Zone Over 8 years 9 3.8
5 / 5 Share
July 27, 2017

Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app. We've fully implemented on our Shopify App project www.sellersmith.com

Store Using app Total reviews Average rating
Sellersmith 3 months 2 5.0
5 / 5 Share
July 19, 2017

Intuitive and simple to use! Made my life quite easy!

Store Using app Total reviews Average rating
Hayabusatestground 17 minutes 1 5.0
5 / 5 Share
July 17, 2017

Easy to use and integrate! Such a helpful App for any Shopify store!

Store Using app Total reviews Average rating
My Runway Eyes 12 minutes 2 5.0
5 / 5 Share
June 18, 2017

Excellent app. I've been meaning to install something like this for a while, but didn't realise there were any free ones around. A feature I would like to see would be extra formatting options (extra fonts/sizes/colours/layout designs, etc) But considering it's free, I have no complaints!

Store Using app Total reviews Average rating
Cool Spots Gaming Emporium About 3 hours 5 5.0
5 / 5 Share
June 8, 2017

So far so good. only 30 seconds in!!

Store Using app Total reviews Average rating
Zumi 8 minutes 7 4.1
5 / 5 Share
May 11, 2017

Perfect for what I need! Great work.

Store Using app Total reviews Average rating
Gecko Paper About 3 hours 4 5.0
5 / 5 Share
May 10, 2017

Excellent, looks great - just what we needed

Store Using app Total reviews Average rating
Chandelier Lift Company 17 minutes 2 5.0
5 / 5 Share
May 6, 2017

The app is working great so far. Its my first day at it. Loving it.

Store Using app Total reviews Average rating
Touchstonemedia 37 minutes 8 4.5
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