Gorgias

April 15, 2021

Gorgias is super easy to use and their support is even better! Milan K just helped me with the quickness and explained everything thoroughly. We LOVE Gorgias and you will too! Keep it up guys and gals!

April 14, 2021

We switched over to Gorgias at the beginning of the year and haven't looked back! My favorite part is having access to all of the Shopify info while responding to Tickets. It's also such a time saver being able to issue refunds in Shopify from Gorgias. My other favorite, is the Chat Support. Quick. Throughout and uber friendly :)

April 13, 2021

Gorgias is perfectly integrated with Shopify, it's a must-have. Customer service is helpful and responds quickly.

April 13, 2021

Great customer service - the onboarding videos, integrated tutorials and option to chat with an agent are really helpful!

April 9, 2021

Gorgias has been such a great value add to our business. It's so easy to manage communication with our customers and respond back to them in an organized and timely manner.

April 6, 2021

Gorgias has worked out great for us and every time I've had a question on the backend, their support staff has been incredibly helpful. Adding Gorgias has been great for us.

April 5, 2021

Truly amazing! From customer service to all the capabilities of Gorgias, this app has been a game changer for us in less than a week. It also integrates with almost all the apps we use which has been super helpful! We are already saving so much time with the automations and built in Shopify features.

March 31, 2021

Zoran was really great at helping me with a technical update on Gorgias - I get a bit worried about doing something wrong and he was clear and really helpful. Always find Gorgias technical support quick and helpful.

March 17, 2021

Milan was awesome - really went out of his way to help me with ReCharge! Thanks again for the amazing help :)

March 17, 2021

A MUST have if you're running eCommerce and especially ReCharge -> makes customer support as seamless as possible (which CS is already tough as is). Great job Gorgias!

March 8, 2021

super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue

March 4, 2021

Great support! Milan helped me install the new chat wizzard in lightning speed! Would get 5 stars if you could organize emails better (folders) and had a search option on the mobile app.

March 3, 2021

Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.

Feb. 26, 2021

It has been so wonderful working with Gorgias to help organize all our channels of communication with our customers! Their support team is also always so helpful and quick to help!!

Feb. 24, 2021

I have been super impressed with the capabilities of Gorgias, having the details of the customer order right in the same window saves SO much time.

Feb. 23, 2021

Highly recommended! It is a user-friendly app and the supports are so helpful and help you all the way.

Feb. 23, 2021

App works great and their customer service is even better. Asked just a simple question and they went in and set everything up for me.

Feb. 22, 2021

Simply amazing from start to complete setup with astounding customer support. Their integration with Shopify and other apps is very simple to achieve and makes it a whole lot easier gathering all information directly from the app about their orders. This truly redefines the way we provide customer support and have increased our CSAT tremendously where we can instantly respond to most frequent questions using their prebuilt macros and rules.

Feb. 12, 2021

Very quick customer service on their end, and always helpful with providing details. I love that this integrates with our e-commerce platform that makes so many things automated for our staff. Easy to learn the system. Great job!!

Feb. 10, 2021

Gorgias is a terrific platform for Customer Service. I'm looking forward to the IG DM's integration soon. Gorgias CS Reps are attentive and quick to resolve any integration issues or provide me with any clarifications. The only major problem I had was one the FB Messenger integration didn't work during our Black Friday/Cyber Monday sales.