Gorgias
Support made simple and scalable.
Rating
4.3
feedback
701
chart
#1,001
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April 14, 2020
Ilija Kostic was AMAZING. He went above and beyond and we are able to provide a better agent and customer experience thanks to his assistance. Thank you!!
April 14, 2020
This app is something else man. Seriously try it! Customer service is on point! They even gave me 3 months free due to the current virus, to help out our business!
April 14, 2020
It's the only Help Desk that I need! Good thing I found them first. I didn't need to look for an alternative. Their support also answers very quickly!
April 13, 2020
Gorgias is amazing! I can't even think anything bad about them. They are so supportive that I wish everyone will be like them, also the app making your customer support life so easy, I recommend you to try and believe me you will fall in love
April 13, 2020
Im not sure where to start, Gorgias has been responsive since the moment I got in contact with them. Ive been involved with 3 people from Gorgias and they all seem to have high level acumen for the software. We made the change from a software we used for 4 years. Gorgias made it easy to integrate and be more organized with our customer service approach. Its also made it easy to manage my staff. When COVID-19 struck we just launched with the platform. Instead of charging us and making their money they made sure we were taken care of and gave us a special deal fro a few months. It's these types of experiences you can only hope for from a software/tech company.
April 13, 2020
Gorgias is a great program and their representatives are very helpful. Ilija helped me and answered all of my questions very thoroughly!
April 13, 2020
Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.
April 13, 2020
Great support, always kind and to the point. They are very responsive and help out with every question you throw at them.
April 10, 2020
Gorgias is the best CS software we have used Their team is amazing as well Thank you so much for all of the help
April 9, 2020
Ilija Kostic was super helpful! I really appreciate the effort to help me resolve our issues. I would definitely recommend this feature for any business owner.
April 9, 2020
Amazing customer support! Thank you so much Ilija Kostic for the quick help. Keep it up!!!!!!!!!!!!!!!
April 8, 2020
Friendly, professional and efficient services all the time! Very satisfied with Gorgias and would recommend.
April 7, 2020
Amazing support - they went over and above to help us out. Would highly recommend for anyone looking for a sleek CS dashboard.
April 7, 2020
Best support app out there, managing facebook, instagram, emails and linking shopify so smoothly, recommend it.
April 7, 2020
Great customer support, whenever we had an issue they found the solution. We have all the tickets fully organized and we can now track them easy and resolve them in a timely manner. Statistics are great.
April 2, 2020
Very simple way to manage customer service. And THEIR customer service is very good. Very responsive. Thanks!
Feb. 4, 2021
Zoran was super helpful! Quickly answered my questions and even made a video explaining what the issue was. The Gorgias app has been very helpful and has allowed us to serve our customers better. Having it sync with shopify makes answering emails much easier. The customer service we have experienced with Gorgias has been fantastic!
April 2, 2020
We've used Gorgias for almost two years now and we absolutely love it. The seamless integrations with Shopify and Recharge make solving problems a breeze. This is a must-have app!
March 30, 2020
Gorgias has been a dream to work with. Our customer support team has benefited so much from not only this app but also the wonderful people who support it! Gorgias integrates smoothly, pulls in most social media pages, and provides a high end customer experience without the high end price tag. If you have any questions about settings or your account in general, the Gorgias support team is always very helpful and kind!
March 27, 2020
Gorgias is a lifesaver. We have a lot of customer queries from different channels (Facebook comments, Messenger, Instagram, several email boxes, etc.) and Gorgias allows us to manage all of those channels efficiently. The macros and the fact that it pulls Shopify data into Gorgias is a tremendous time-saver. We love it!