HidePay: Hide Payment Methods
HidePay: Hide, Sort & Rename Payment Methods
Rating
4.9
feedback
286
chart
#631
All reviews
Rating Breakdown
Review RSS Feed
June 1, 2023
10 out of 10. Great app and amazing support! Support is really nice and understanding. Recommend!!!!
Thank you for your kindly words 😊
May 30, 2023
Works flawlessly. Easy setup and does exactly what it says it will do. We use it to hide manual payment method so trusted customers can have a credit account that we invoice later, whilst new customers have to pay at point or purchase. Perfect. Something we have needed for ages and wasn't possible until this app appeared. A genuine game changer for our business. The HidePay team are also super fast and helpful with support.
Thank you so much for taking the time to leave a review of HidePay! We are thrilled to hear that it is working flawlessly for your needs and that the setup was easy. Thank you again for your review and for choosing HidePay for your business needs. If you have any further feedback or suggestions, please do not hesitate to reach out to us 😊
May 22, 2023
wow! Andrea von Hidepay bietet einen herausragenden, superschnellen Support. Die App erfüllt alle Erwartungen und sorgt für eine reibungslose Nutzung. Vielen Dank für die großartige Arbeit, Hidepay!
Store
Mein Shop
Using app
About 2 months
Thank you for your lovely words 😊
May 19, 2023
Support on this app is awesome, I needed to hide a payment method on my store and was a little bit confused, but Andrea jumped in and helped me to configure it.
Thank you for your kind words 😊
May 17, 2023
Andrea rocks! He helped me set up some rules and quickly fixed some issues, provided clear guidance! Except from the great customer service, the most important is that the app perform miracles for the procedures i need it! Highly recommend :)
Thank you for your kind words 😊
May 26, 2023
Die App funktioniert leider nicht. Kunden ohne Tag können verstecke Zahlungsmethoden sehen. Die einzige Funktion dieser App funktioniert nicht.
--- UPDATE 05/27/2023 --- We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues. --- FIRST ANSWER TO 5* REVIEW --- Thank you for your kind words and for acknowledging our outstanding support and app performance 😊
May 16, 2023
team member of Nextools Andrea is really supportive and technical they spend time to understand your problem and Guide you correctly what you need exactly. Nextools team really supportive and HidePay app work really as described
Thank you for your review 😊
May 15, 2023
"The support is amazing, I got the issue fixed and the app is awesome. I recommend!" i talked to them at night and a day both responded to me keep up the good work <3
Glad to hear we were able to assist you in fixing up the issue quickly. Thank you for your review 😊
May 10, 2023
Who can i contact for support? Hiding custom payments by country does not seem to be working for us...
Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊
May 9, 2023
Support is awesome! And app works great. I recommend Hide Payment Methods to boost the conversion of ecommerce.
Thank you for such a positive review, we really appreciate your feedback 😊
May 5, 2023
Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app
Thank you for your review, we really appreciate your feedback 😊
May 5, 2023
bon support très réactif du conseil par rapport somme de l'application cela reste très cohérent vraiment bonne impression merci en tout cas pour moi ça a été bon malgré mon manque de connaissance Merci à VOUS l'équipe ça reste quelque chose de bien pour continuer comme ça!!!
Merci beaucoup pour votre avis positif! Nous sommes ravis que vous ayez eu une bonne expérience avec notre application et que vous ayez apprécié notre support réactif. Nous continuerons à travailler dur pour offrir une expérience cohérente 😊
May 4, 2023
I had some issues with setting up the app, but Andrea from support helped me and resolved it in 5 minutes without any problems.
Glad to hear we were able to assist you in setting up the app quickly and without issue. Thank you for your review 😊
May 2, 2023
Great App. Very helpful support. Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault. Again, very prompt, friendly and helpful support! Thanks
Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊
April 27, 2023
Great app. Took 5 minutes to set up, super user-friendly. Quick tip- if you're hiding payment options by tag, you actually have to type in the hashtag sign or it may not recognize it. Thank you so much for making this app a breeze!
Thank you for this beautiful review, we're glad to hear that you found our app user-friendly and easy to set up. Your tip regarding hiding payment options by tag is helpful and we appreciate your feedback. 😊
April 27, 2023
The Hidepay team represents among the highest levels of customer service, Specially Mr Andrea Morone, I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. Thank you Mr Andrea Morone
Thank you very much for these kindly words, our customers are always the priority 😊
April 19, 2023
We want to only display "invoice me" as a checkout option if a specific product is in the cart. I had to contact customer service through the chat, but Andrea was so quick to jump on and let me know that I needed to capitalize the custom payment method bc the rule setting is case sensitive. Once I did, it worked immediately! Thank you so much!
Thank you for sharing your positive experience! We're glad to hear we were able to quickly assist you in resolving your issue. We appreciate your feedback and hope to continue providing great service in the future 😊
April 5, 2023
Fairly basic app, and not sure if it is worth the $4 a month that they charge for any useful features, but they seem to have good customer service and willing to fix issues quickly! Wouldn't need this app at all if Shopify wasn't discontinuing the scripts app.
Thanks for sharing your thoughts on HidePay. We appreciate your feedback and we're glad to hear that you were pleased with our customer service 😊 Thank you for choosing HidePay as a replacement for Shopify's scripts.
April 4, 2023
I am so thrilled with this app and the incredible support I received! I've tried every app in the Shopify App Store that promised to provide the functionality I needed, but none of them actually worked. Then, I discovered this app, and I couldn't believe how well it worked right out of the box. But what really impressed me was the amazing support team. When I ran into a problem, they were so friendly and responsive, and they solved my issue lightning-fast. I've never experienced such top-notch customer service from a Shopify app developer before. Thank you so much for creating such a fantastic app and for providing such excellent support. You've won a customer for life!
I'm glad to hear that you're happy with the app and the support you received. It's always our goal to provide reliable functionality and top-notch customer service. Thank you for choosing our app!
April 3, 2023
A great app that helped us manage payments on our store. Excellent customer support ready to help at any time!
We're thrilled to hear that our app was helpful and that you had a positive experience with our customer support team!