All reviews

Rating Breakdown

  • 5
    96% (354 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (6 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 95% (352)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2023

Fast and amazing support! :)

Store

A LINE

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review 😊

5 / 5 Share

Nov. 13, 2023

Je viens d'installer cette application et elle me permet de réaliser une action que Shopify ne permet pas. Le support est ultra réactif et de qualité, ils ont réussi à résoudre mon problème. L'application fonctionne bien et elle est simple d'utilisation. e recommande

Using app

42 minutes

Total reviews

11

Average rating

5.0

Developer Reply

Merci beaucoup 😊

5 / 5 Share

Nov. 10, 2023

Works really nice with my store. Thank you!

Store

Mille

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review 😊

5 / 5 Share

Nov. 9, 2023

useful app and nice technical support

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your review 😊

5 / 5 Share

Nov. 8, 2023

So far so good! Plus customer support was great!

Using app

About 8 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thanks you for your review 😊

5 / 5 Share

Nov. 8, 2023

Hi, I recommend this app. Super easy to set up and the support is quick and kind. Thanks, guy! Awesome! Tamás IGNS Shop CZ

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind words, our customers are our top priority 😊

5 / 5 Share

Nov. 7, 2023

excellent support and great app , I test it with all my payment payment methods and the support help me to configure and add the name of each payment I appreciate they support, even after the working hours

Using app

30 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Thanks you for your kind words, our customers are our top priority 😊

5 / 5 Share

Nov. 7, 2023

The tool is convenient and helped us customize our payments that needed to be hidden during certain times of the month. Good customer support.

Using app

20 days

Total reviews

5

Average rating

4.4

Developer Reply

Thanks you for your review 😊

5 / 5 Share

Nov. 5, 2023

Does what it says on the tin! I couldn't figure out how to get something working and I sent them a message and the got back to me straight away! Very helpful!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words 😊

5 / 5 Share

Nov. 3, 2023

I was able to set this up quickly. The customer support replied immediately, was patient, and helped me optimize how to set up the best rules for our needs. They also confirmed I did it all correctly. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, our customers are our top priority 😊

5 / 5 Share

Nov. 2, 2023

The economical and effective application, which saved us time and money, and above all discomfort with our clients, highly recommended. and Andrea's attention was incredible!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, we really appreciate your support 😊

5 / 5 Share

Nov. 2, 2023

HidePay is a payment app that offers an exceptional user experience. Its user-friendly interface, wide range of modification options make it a must-have. The standout feature is the developer's remarkable support, going the extra mile to assist users. With HidePay, I've found a reliable and versatile payment solution that has permanently earned its place on my shop. Don't hesitate to give it a try; it's a five-star app!

Using app

About 1 hour

Total reviews

8

Average rating

4.8

Developer Reply

Thanks you for your kind words, we really appreciate your support 😊

2 / 5 Share

Oct. 29, 2023

We have uninstalled the app in the shopify 'apps & channel' but unable to successfully do the same. Kindly share the detailed steps or contact us back for the support.

Using app

About 1 month

Total reviews

3

Average rating

4.0

Developer Reply

Hi, we are really sorry if you had a bad experience using our app and we would provide you assistance in solving any kind of problems you encountered. We already sent you an email and we wait for you. Please let us know how can we help you to overcome this issue.

5 / 5 Share

Oct. 28, 2023

Super simple app to use, I couldn't rearrange the payment options on my checkout and this app helped me to do just that. They also have so many other features that work at checkout that I will look in to too! Thanks so much to Andrea for getting back to me so quickly when I had a few set up questions, he walked me through the whole thing. Would highly recommend

Using app

25 minutes

Total reviews

22

Average rating

4.9

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Oct. 27, 2023

Très bonne expérience avec le support

Store

Krème

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

merci beaucoup pour votre avis 😊

5 / 5 Share

Oct. 27, 2023

I had the pleasure of interacting with Andrea from the HidePay support team, and I must say that the level of assistance and ongoing support I received was truly exceptional. Andrea went above and beyond to address my concerns and provided a level of service that exceeded my expectations. Not only did they resolve my immediate issue, but they also followed up to ensure that everything was working smoothly and that I was completely satisfied. Their dedication and professionalism were truly commendable. I highly recommend HidePay's support team, especially Andrea, for their outstanding customer service. Thank you for making my experience with HidePay a positive and hassle-free one!

Using app

10 days

Total reviews

8

Average rating

4.6

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

July 7, 2025

We just installed the App and Fabio helped us to make everything work perfectly! The Customer Support is just great!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Oct. 19, 2023

Great app works fantastic for our required scenario. Andrea was absolutely awesome to work with when support was needed to look into the shopify extensibility checkout. Unfortunately due to another app we use and shopify not allowing payment customisation on draft orders (Yet) we've reverted back to the standard checkout but continuing to use this app.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Oct. 19, 2023

FAVOLOSA

Store

UTOPIA

Using app

6 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thanks you for your kind words 😊

5 / 5 Share

Oct. 17, 2023

Such a great app if you're looking to edit in any way bases on any logic you might need your payment methods. The customer support is phenomenal, very fast and to the point on their responses. Keep it up guys. Great work!

Using app

15 days

Total reviews

23

Average rating

4.8

Developer Reply

Thank you for the positive feedback 😊