All reviews

Rating Breakdown

  • 5
    94% (320 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 96% (324)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2023

Very speedy response and solved our issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Sept. 19, 2023

Ready-to-use app. Really fantastic! Great support, that helped us during the configuration!

Store

Mazzei

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Sept. 14, 2023

Works great!! For questions, the support was very fast and helpful!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Sept. 8, 2023

The app gives you a perfect freedom to create rules to adjust the logic of shopify checkout. Andrea from their support is a great person to support you in case of any issues. I tried 2 other apps and the HidePay was the one to help me properly map payment options to shipment methods. Keep up the good work, HidePay!

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for the positive feedback 😊

5 / 5 Share

Aug. 31, 2023

Amazing service, Andrea Morone was helping me at 2:30 AM and it solved the issue in 5 minutes! highly recommended.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Aug. 29, 2023

Andrea helped me solve my issue very quickly and easily. This is a great app and does exactly what it says it does with a wide variety of options for you to choose from

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your feedback and positive review! We greatly appreciate your support 😊

5 / 5 Share

Aug. 23, 2023

Very good app for strategic integration of payment methods. The support by Andrea is also really world class and fast. Highly recommended

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback 😊

5 / 5 Share

Aug. 22, 2023

The app is excellent, simple, easy to use, but very effective. Customer service is very prompt and reactive. My situation was pretty complex thus the customer service operator has rapidly escaled to the app owner that has helped me defining effective rules. In 20 minutes I have completely changed the shape of my payment methods and I am sure this will lead an improvement in conversion rate and savings in transaction fees thanks to the clever sorting of the methods. Very recommended!

Using app

About 4 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your feedback and positive review! We greatly appreciate your support 😊

5 / 5 Share

Aug. 10, 2023

So far 5 stars! Easy to install, quick chat support fixed the issue within minutes, no bugs or errors as of yet. Thank you!

Store

SUPER73

Using app

About 20 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the positive feedback 😊

5 / 5 Share

Aug. 10, 2023

We've been using this app in another store and added it to our most recent e-commerce project as it is simply indispensable! It does exactly what it says and so much more! Sorting (and hiding) certain payment methods during checkout can have a huge positive impact on your sales and makes the customer experience in your storefront much more convenient and flexible. Also, as with the other store we're using the app in, the support has once again proven to be at another level. Absolutely outstanding and helpful in every way and an unprecedented service experience for us. I'd give more than 5 stars if I could. Congrats to this great app!

Using app

About 11 hours

Total reviews

22

Average rating

5.0

Developer Reply

Thanks you for your kind words, our customers are our top priority 😊

5 / 5 Share

Aug. 10, 2023

Absolutely outstanding app that helps you with hiding and sorting your payment methods in the checkout! It’s a great way for us to push certain local or well known payment methods to the top of the list of the available methods of payment that are shown to a customer when checking out. Also, we were able to exclude and hide certain payment methods from customers based on rules altogether. There are many different rules to choose from and you can even add payment method names manually and sort/hide them as you wish. It works fantastically and doesn’t slow down checkout or create any issues at all! This is a great feature for everyone to add to their store at an unbelievably reasonable and fair monthly pricing! The best thing for us though was how quickly and professionally the support reacted when we had an inquiry. Help was on the way literally in seconds and very valuable advice was provided that solved our problem. I haven’t experience anything like it before. So, we can highly recommend this app to anyone!

Using app

About 16 hours

Total reviews

12

Average rating

5.0

Developer Reply

Thanks you for your kind words and for your support 😊

5 / 5 Share

Aug. 9, 2023

Great support experience. Fixed our issue within minutes by pushing a fix into production. Does exactly what we need and what it advertises.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your kind feedback and want to assure you that our customers are our utmost focus and priority 😊

5 / 5 Share

Aug. 9, 2023

Excellent application! The application works as presented and has a lot of filtering options to hide payment methods. The customer support is very efficient and helpful in helping with the first configurations.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words and for your support 😊

5 / 5 Share

Aug. 8, 2023

Works like it should. Support is hyper-fast. App saves us lot of money cause we are not losing to many people as they are afraid of the express buttons. Also we rearranged the payment options

Using app

8 minutes

Total reviews

6

Average rating

3.7

Developer Reply

Thank you for your support and kind words 😊

5 / 5 Share

Aug. 7, 2023

This is the app that solved my cross-country payment problem that I've been struggling with for a week, and it was solved in 20 minutes thanks to hipay.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and positive review! We greatly appreciate your support 😊

5 / 5 Share

Aug. 7, 2023

An application that is very helpful, I had not seen any similar alternative before in shopify before. Great customer support too!

Using app

2 days

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your support and kind words 😊

5 / 5 Share

Aug. 4, 2023

This app is awesome! I have been struggling for months because I wanted to set up a 3 payments installments only in a few countries and now I can easily do it with HidePay! I had a few issues when setting up my rules but the customer service was really reactive and efficient! I'm so happy :)

Store

Syos

Using app

42 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your kind words, our customers are our top priority 😊

5 / 5 Share

Aug. 2, 2023

Great support, and very good and easy to use app! I do recommend it for others with the need for it!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback 😊

5 / 5 Share

July 31, 2023

I can finally customize the checkout as I please. We can now sort the paiement options and hide some paiement methods for orders less than X amount. The support is available and has help me solve the problem I had really quickly. Thank you.

Store

Diouda

Using app

5 days

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for the positive feedback 😊

5 / 5 Share

July 28, 2023

As an online Flower Delivery service, Express Checkout for Paypal works poorly as we often have customers wanting to deliver someone other than themselves. Thankfully, we are able to hide Paypal Express Checkout but still utilise PayPal as one of our payment offerings. No skipping Shipping/Billing Addresses with incorrect info. Happy here, you will be too.

Using app

About 1 month

Total reviews

12

Average rating

3.6

Developer Reply

Hiding PayPal is one of the main concern of many merchants, we are glad you were able to solve it with HidePay 😊