All reviews

Rating Breakdown

  • 5
    95% (332 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 95% (332)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 16, 2023

Amazing app, easy setup, I had been looking for this for months!! it is cheap, customer service is awesome and reply fast.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words 😊

5 / 5 Share

July 15, 2023

App intuitiva e molto facile da usare!! La utilizzo per il pagamento alla consegna e non faccio visualizzare gli metodi di pagamento!! Ottimo

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il feedback positivo 😊

5 / 5 Share

July 13, 2023

The app works perfectly, as promised, and support is fast and they are always willing to help. We recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation! 😊

5 / 5 Share

July 11, 2023

I am so happy. Finally it is possible to hide the Paypal Express Button in the first step of the Checkout without Shopify Plus. And additionally being able to sort the payment methods in order is fantastic too. I needed help with installing everything correctly and Support was very quick and helfpul. I can totally recommand HidePay

Store

kinderparties.ch

Using app

1 day

Developer Reply

Thank you for your positive review! We're glad to hear that HidePay has provided you with the features you needed, including hiding the Paypal Express Button and sorting payment methods. We're always here to provide quick and helpful support 😊

5 / 5 Share

July 3, 2023

This app does what it says. Andrea from customer support helped me with a tricky problem. He was patient and the issue is now resolved. We are using this app for a b2b setup.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for your kind review, our customers are the priority 😊

5 / 5 Share

June 28, 2023

I recently came across the Hide Payment Methods app, and I must say it has significantly improved my financial security and convenience. This app is an absolute game-changer for anyone concerned about the safety of their payment information while still maintaining the ease of managing multiple payment methods. I couldn't be happier with its performance and the peace of mind it has provided.

Using app

26 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your kindly words 😊

5 / 5 Share

June 15, 2023

This app it's really easy to use. What's more, the support team is simply awesome! They are always available and ready to help with any questions or issues that I have. Overall, I highly recommend this app to anyone looking for a reliable solution with excellent support.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you find our app easy to use 😊

5 / 5 Share

June 1, 2023

10 out of 10. Great app and amazing support! Support is really nice and understanding. Recommend!!!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kindly words 😊

5 / 5 Share

May 30, 2023

Works flawlessly. Easy setup and does exactly what it says it will do. We use it to hide manual payment method so trusted customers can have a credit account that we invoice later, whilst new customers have to pay at point or purchase. Perfect. Something we have needed for ages and wasn't possible until this app appeared. A genuine game changer for our business. The HidePay team are also super fast and helpful with support.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review of HidePay! We are thrilled to hear that it is working flawlessly for your needs and that the setup was easy. Thank you again for your review and for choosing HidePay for your business needs. If you have any further feedback or suggestions, please do not hesitate to reach out to us 😊

5 / 5 Share

May 22, 2023

wow! Andrea von Hidepay bietet einen herausragenden, superschnellen Support. Die App erfüllt alle Erwartungen und sorgt für eine reibungslose Nutzung. Vielen Dank für die großartige Arbeit, Hidepay!

Store

Mein Shop

Using app

15 days

Developer Reply

Thank you for your lovely words 😊

5 / 5 Share

May 19, 2023

Support on this app is awesome, I needed to hide a payment method on my store and was a little bit confused, but Andrea jumped in and helped me to configure it.

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words 😊

5 / 5 Share

May 17, 2023

Andrea rocks! He helped me set up some rules and quickly fixed some issues, provided clear guidance! Except from the great customer service, the most important is that the app perform miracles for the procedures i need it! Highly recommend :)

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words 😊

5 / 5 Share

May 16, 2023

team member of Nextools Andrea is really supportive and technical they spend time to understand your problem and Guide you correctly what you need exactly. Nextools team really supportive and HidePay app work really as described

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review 😊

2 / 5 Share

May 10, 2023

Who can i contact for support? Hiding custom payments by country does not seem to be working for us...

Store

Invity

Using app

28 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊

5 / 5 Share

May 5, 2023

Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app

Using app

8 days

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your review, we really appreciate your feedback 😊

5 / 5 Share

May 5, 2023

bon support très réactif du conseil par rapport somme de l'application cela reste très cohérent vraiment bonne impression merci en tout cas pour moi ça a été bon malgré mon manque de connaissance Merci à VOUS l'équipe ça reste quelque chose de bien pour continuer comme ça!!!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis positif! Nous sommes ravis que vous ayez eu une bonne expérience avec notre application et que vous ayez apprécié notre support réactif. Nous continuerons à travailler dur pour offrir une expérience cohérente 😊

5 / 5 Share

May 4, 2023

I had some issues with setting up the app, but Andrea from support helped me and resolved it in 5 minutes without any problems.

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear we were able to assist you in setting up the app quickly and without issue. Thank you for your review 😊

5 / 5 Share

May 2, 2023

Great App. Very helpful support. Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault. Again, very prompt, friendly and helpful support! Thanks

Store

YOHANN

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊

5 / 5 Share

April 27, 2023

Great app. Took 5 minutes to set up, super user-friendly. Quick tip- if you're hiding payment options by tag, you actually have to type in the hashtag sign or it may not recognize it. Thank you so much for making this app a breeze!

Using app

28 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this beautiful review, we're glad to hear that you found our app user-friendly and easy to set up. Your tip regarding hiding payment options by tag is helpful and we appreciate your feedback. 😊

5 / 5 Share

April 27, 2023

The Hidepay team represents among the highest levels of customer service, Specially Mr Andrea Morone, I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. Thank you Mr Andrea Morone

Store

flitit

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for these kindly words, our customers are always the priority 😊