HidePay: Hide Payment Methods
All reviews
10 out of 10. Great app and amazing support! Support is really nice and understanding. Recommend!!!!
Thank you for your kindly words 😊
Works flawlessly. Easy setup and does exactly what it says it will do. We use it to hide manual payment method so trusted customers can have a credit account that we invoice later, whilst new customers have to pay at point or purchase. Perfect. Something we have needed for ages and wasn't possible until this app appeared. A genuine game changer for our business. The HidePay team are also super fast and helpful with support.
Thank you so much for taking the time to leave a review of HidePay! We are thrilled to hear that it is working flawlessly for your needs and that the setup was easy. Thank you again for your review and for choosing HidePay for your business needs. If you have any further feedback or suggestions, please do not hesitate to reach out to us 😊
wow! Andrea von Hidepay bietet einen herausragenden, superschnellen Support. Die App erfüllt alle Erwartungen und sorgt für eine reibungslose Nutzung. Vielen Dank für die großartige Arbeit, Hidepay!
Thank you for your lovely words 😊
Support on this app is awesome, I needed to hide a payment method on my store and was a little bit confused, but Andrea jumped in and helped me to configure it.
Thank you for your kind words 😊
Andrea rocks! He helped me set up some rules and quickly fixed some issues, provided clear guidance! Except from the great customer service, the most important is that the app perform miracles for the procedures i need it! Highly recommend :)
Thank you for your kind words 😊
Die App funktioniert leider nicht. Kunden ohne Tag können verstecke Zahlungsmethoden sehen. Die einzige Funktion dieser App funktioniert nicht.
--- UPDATE 05/27/2023 --- We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues. --- FIRST ANSWER TO 5* REVIEW --- Thank you for your kind words and for acknowledging our outstanding support and app performance 😊
Who can i contact for support? Hiding custom payments by country does not seem to be working for us...
Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊
Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app
Thank you for your review, we really appreciate your feedback 😊
bon support très réactif du conseil par rapport somme de l'application cela reste très cohérent vraiment bonne impression merci en tout cas pour moi ça a été bon malgré mon manque de connaissance Merci à VOUS l'équipe ça reste quelque chose de bien pour continuer comme ça!!!
Merci beaucoup pour votre avis positif! Nous sommes ravis que vous ayez eu une bonne expérience avec notre application et que vous ayez apprécié notre support réactif. Nous continuerons à travailler dur pour offrir une expérience cohérente 😊
I had some issues with setting up the app, but Andrea from support helped me and resolved it in 5 minutes without any problems.
Glad to hear we were able to assist you in setting up the app quickly and without issue. Thank you for your review 😊
Great App. Very helpful support. Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault. Again, very prompt, friendly and helpful support! Thanks
Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊
Great app. Took 5 minutes to set up, super user-friendly. Quick tip- if you're hiding payment options by tag, you actually have to type in the hashtag sign or it may not recognize it. Thank you so much for making this app a breeze!
Thank you for this beautiful review, we're glad to hear that you found our app user-friendly and easy to set up. Your tip regarding hiding payment options by tag is helpful and we appreciate your feedback. 😊
The Hidepay team represents among the highest levels of customer service, Specially Mr Andrea Morone, I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. Thank you Mr Andrea Morone
Thank you very much for these kindly words, our customers are always the priority 😊
Fairly basic app, and not sure if it is worth the $4 a month that they charge for any useful features, but they seem to have good customer service and willing to fix issues quickly! Wouldn't need this app at all if Shopify wasn't discontinuing the scripts app.
Thanks for sharing your thoughts on HidePay. We appreciate your feedback and we're glad to hear that you were pleased with our customer service 😊 Thank you for choosing HidePay as a replacement for Shopify's scripts.
I am so thrilled with this app and the incredible support I received! I've tried every app in the Shopify App Store that promised to provide the functionality I needed, but none of them actually worked. Then, I discovered this app, and I couldn't believe how well it worked right out of the box. But what really impressed me was the amazing support team. When I ran into a problem, they were so friendly and responsive, and they solved my issue lightning-fast. I've never experienced such top-notch customer service from a Shopify app developer before. Thank you so much for creating such a fantastic app and for providing such excellent support. You've won a customer for life!
I'm glad to hear that you're happy with the app and the support you received. It's always our goal to provide reliable functionality and top-notch customer service. Thank you for choosing our app!
A great app that helped us manage payments on our store. Excellent customer support ready to help at any time!
We're thrilled to hear that our app was helpful and that you had a positive experience with our customer support team!
Great app that delivers what it promises! The service from Andrea is simply top-notch. Could not be better.
Thank you for your feedback! We're glad to hear that you had a positive experience 😊
The support team behind this app is truly exceptional, going above and beyond to ensure that customers are satisfied. I found this app incredibly easy to navigate and it works as expected. Without a doubt, a 5-star experience.
Thanks for the kind words! We take pride in providing exceptional support and delivering an app that's easy to use. We appreciate your 5-star review 😊
The greatest perk of this app is the support, amazing. This app is simple to use and does exactly what promises to do. 5 stars.
Great app! Certain products in my store require immediate payment online and with this app I am able to block Cash on Delivery payments for specific products. Definitely recommend this app! Update: Again I needed a specific feature custom to my store. The development team fixed the new feature within 1 hour. Now I can make my store the way I want it. Huge thanks again!
Thank you for taking the time to leave a review! I'm glad to hear that you find our app helpful in managing payments for your store. It's great to know that you are able to block cash on delivery payments for specific products and ensure immediate online payment. We appreciate your recommendation and hope to continue providing you with valuable solutions for your business needs. Don't hesitate to reach out if you have any further questions or feedback.
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