All reviews

Rating Breakdown

  • 5
    95% (272 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (5 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2024

Application super utile ! Pas forcément évidente à appréhender (vis à vis de la correspondance entre l'app et les naming des moyens de paiement dans le checkout) mais le support est hyper rapide et efficace pour trouver des solutions !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

April 23, 2024

Great customer service and tons of Customization Features for Hiding Payment methods on different conditions. Good Work ❤️

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

April 18, 2024

Great app and great support!

Store

Mylky

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your review 😊

5 / 5 Share

April 18, 2024

The support team has helped me a lot, even customizing features that didn't exist. We had to switch to a higher payment plan, but they modified the app to work the way we needed it to. Very attentive and friendly, and very fast response. The app covers everything you need to edit payment methods, and show or hide the ones you need, either by markets or by countries.

Using app

2 months

Total reviews

8

Average rating

4.3

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 17, 2024

fantastic app and wonderful support

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 17, 2024

Andrea was amazing support. My requirements were setup in the app in minutes. He even told me to downgrade my plan to save money as I didn't need the advanced features.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 17, 2024

The customer service team patiently helped me solve all my problems and finally achieved the results I wanted. A very good program.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 16, 2024

App works great and I just got a great experience with the support!

Store

PANGAIA

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks you for your review 😊

5 / 5 Share

April 16, 2024

Great service!

Store

Fido

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your review 😊

5 / 5 Share

April 16, 2024

helpful

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your review 😊

5 / 5 Share

April 15, 2024

The best customer support! super helpful and very dedicated to create for features to cater to my needs thrilled with my experience with the app so far

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 13, 2024

The CS team provided timely and politely customer service even though problem is not resolved re: some restriction posted by Shopify. I would still recommend this apps and hopefully what I invested (I paid for annual plan) would cover those transaction fees that the business would have to pay without the help of this apps.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 4, 2024

Works well for hide/rename/sort payment methods! Thanks so much!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 2, 2024

This is an exceptional app which has recently undergone big improvements to its interface which makes it very easy to follow and implement payment rules. Highly recommend using it once migrated to extensibility checkout on shopify. I have to specifically mention Fabio who is a credit to the company and showed a very deep understanding of the app and shopify overall. He was more than happy to jump on a call immediately after my initial live chat enquiry. You don't get this level of service from the majority of apps in shopify. This is what separate the average apps from the best apps.

Using app

6 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you very much for this amazing review, is such a pleasure to help our merchants 😊

5 / 5 Share

April 2, 2024

Good plugin, easy to use and great customer service

Store

Kosen

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive review 😊

5 / 5 Share

March 28, 2024

Very good experience with customer care, the app is very good for shop that have many payments method. It's easy to use and very useful!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your feedback 😊

1 / 5 Share

March 27, 2024

Broke my checkout and lost money due to it. Support was helpful to fix it in the beginning, but stopped responding for a week now. I had to pause all rules and there still is no fix to this date.

Store

Zentana

Using app

8 months

Total reviews

8

Average rating

3.9

Developer Reply

We are really sorry if something went wrong with HidePay. I just sent you an email to provide you support in getting HidePay working 😊

5 / 5 Share

March 25, 2024

No matter how small the problem was, he responded immediately and told me how to resolve it. Thanks to you, I was able to solve the problem.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this amazing review 😊

5 / 5 Share

April 30, 2024

Sehr gute App mit vielen Möglichkeiten, die Shopify nicht out-of-the-box anbietet. Der Support ist auch sehr hilfsbereit und in der Lage, Probleme sehr schnell zu lösen!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review 😊

5 / 5 Share

March 21, 2024

The app was extremely helpful in meeting all my requirements and helping in customizing the checkout options. Andrea was extremely helpful and supportive in answering all my questions and resolving issues (even some not related to the app :) Thank you, super job!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for this amazing review, is such a pleasure to know that our app has been so useful for you 😊