All reviews

Rating Breakdown

  • 5
    94% (320 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 96% (324)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2024

Great app, easy to use and very fast support.

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Aug. 12, 2024

Excelente equipo de HidePay. Tuve un inconveniente y me lo lograron solucionar super rapido, la comunicacion por el chat fue muy eficaz y rapida. Gran plugin y soporte a destacar. Saludos!

Store

Deliver

Using app

5 months

Total reviews

13

Average rating

5.0

Developer Reply

Muchas gracias por tu reseña 😊

2 / 5 Share

July 28, 2024

I have installed hide pay requested for support, couldn't reach anyone. then i decided to uninstall it. we configured ourselves however, didn;t find any change in our checkout page. if possible please get back to us

Using app

6 days

Total reviews

4

Average rating

4.3

Developer Reply

Hi, so sorry to hear that, unfortunately we did not receive any email or contact request. Could you reach us at [email protected]. We will also try to contact you by email. I hope you will give HidePay a sceond chance. Best ❀️

5 / 5 Share

July 5, 2024

Very helpful support, app works how its supposed! very pleased

Store

FLEXA

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

July 4, 2024

Their customer support is very great , they guided me very well and solved my issue .

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

July 3, 2024

Great service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

June 20, 2024

I had one issue with reordering my payment methods and they helped me immediately.

Using app

About 19 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

June 14, 2024

awesome and easy to use

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

June 14, 2024

Amazing guys here, they help out everytime i have a problem, thanks Fabio for your consistent service

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

June 13, 2024

Customer service is great. I had a trouble to setup something on my website but Fabio helped me and stayed with me long time to solve it. I recommend this app.

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

June 11, 2024

We've found this app to be excellent and versatile. Andrea from HidePay support responded very fast when we were trying to figure out how to accomplish a certain task with different payment options based on variants. She was very knowledgeable and helped figure out a creative solution to our problem. In the end this works perfect for hiding the option of invoicing for product choices. Couldn't be happier with HidePay!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

June 3, 2024

Love this app and what it does. Needed some help with the setup, Andrea got on a call and helped me super quick. Would recommend it 10/10

Store

NUDIENT

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

June 3, 2024

Great app and great support! I recommend

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

May 28, 2024

Great app for hiding unwanted delivery methods. The developers are available and reactive, very helpful. The app is very affordable (just $4) and allows precise check-out customization. It remains to be seen how the app will serve us in other cases. For now, we're delighted! Thanks Fabio!

Store

NOO

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

May 28, 2024

HidePay is an awesome app with excellent customer support. The feature for hiding and sorting payment methods in different markets is fantastic and very user-friendly. It works perfect in combination with volume discount from Nextools!! Absolutely recommended!!!!!

Using app

About 16 hours

Total reviews

4

Average rating

3.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

May 22, 2024

Great Service :) Support replies within minutes. Love this App

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

May 21, 2024

Awesome app with great customer support. I had trouble with finding the name on one of our payment method, and the support team had fixed this within an hour. Absolutely recommended. And the new feature with hiding and sorting payment method in different markets is great and really easy.

Using app

7 months

Total reviews

3

Average rating

4.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

May 14, 2024

Worth every penny. This has simplified what options we offer in the checkout. For example; due to excessive fees involved, we don't allow orders paying with Finance to use discounts. So if a discount is applied to an order in the checkout, it won't show Finance as a payment option. Exactly what we needed

Store

Slam69

Using app

4 months

Total reviews

9

Average rating

4.6

Developer Reply

Thanks you very much for your amazing review 😊

5 / 5 Share

May 7, 2024

HidePay is a really useful app to better manage different payment terms for different groups of customers. It helps in solving Shopify's shortcomings in managing payment methods. The price, considering the usefulness of the app is negligible. Customer support is responsive and will do everything to help you solve any poblems, as i experienced in my case. 100% approved!

Store

Gamax

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

May 7, 2024

Great Service!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊