All reviews

Rating Breakdown

  • 5
    90% (359 ratings)
  • 4
    5% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (13 ratings)

Reviews with Text

  • 98% (391)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2023

This is a brilliant app which enables an easy and smooth cart experience and makes available all the offers and upsells in one place... It has helped increase the AOV for my website. Kudos to the iCart team!!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're nice to hear that you're enjoying the app and that it has enhanced your cart experience. Our goal is to provide users with a seamless and convenient shopping experience, so we're glad to know that you found it easy to use. It's great to hear that the app has also helped increase your Average Order Value (AOV) on your website. If you have any suggestions or feedback for further improvements, please don't hesitate to let us know. Thank you again for your kind words!

5 / 5 Share

June 13, 2023

We used this app to promote a free gift. It was very helpful and the price for the app is also very fair. After we installed the app it was a bit confusing to understand how to apply it but we booked a demo session on the same day and Manoj was very helpful explaining the app.

Store

VOCIER

Using app

8 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for using our app to promote a free gift We're glad it was helpful and that you found the pricing fair. We apologize for any initial confusion you experienced, but we're pleased to hear that our demo session with the support team was helpful in explaining the app. If you have any further questions or need assistance, please feel free to reach out to us.

1 / 5 Share

June 10, 2023

App didn't work out for me. Uninstalled. It left tons of code in my theme and screwed it up. Don't recommend.

Using app

About 1 hour

Total reviews

6

Average rating

2.2

Developer Reply

Hello ๐Ÿ‘‹๐Ÿป there, sorry to hear that you didn't like the app! UPDATED:- We have made multiple attempts to reach out to you, but it seems that you're refusing our replies and not responding there. To rectify this situation, we kindly request your assistance in providing us with an alternate method of communication where we can reach you reliably. Additionally, we would appreciate it if you could check your spam or junk folders to see if our emails have been redirected there unintentionally. Sometimes, email filters can mistakenly classify legitimate messages as spam. We apologize for any frustration or inconvenience this issue may have caused, and we remain committed to resolving it as quickly as possible. Your satisfaction is our top priority, and we appreciate your patience and understanding. ORIGINAL:- โž Did you check the guide before uninstalling the app? If not, please refer to the below guide link for the app uninstallation where we have suggested the steps to remove the app code. https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/ โž I've seen that our support team is in touch with you for solving the problem you had with the theme. But you refused to give access to your website for removing the app code from your theme. Also, your last response is saying that you had managed to resolve the issue yourself. โž I hope you'll give us a chance to serve you our service and give it one more try for your website because this app will be useful to increase your order value by suggesting an upsell/cross-sell in the cart. ๐Ÿ˜Š๐Ÿ˜Š

5 / 5 Share

June 9, 2023

really good app, it helps me a lot. When i meet some questions, live chat can help me very quickly.

Using app

About 23 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for taking the time to write your feedback for our app. Our team will be always there for your help!

5 / 5 Share

June 2, 2023

Nice app with great support staff who are ready to assist for any troubleshooting or support... very happy with the results

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello ๐Ÿ‘‹๐Ÿป Bhavna! Thank you ๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป for taking the time to share your positive feedback! ๐Ÿ˜Š We're glad to hear that you're happy with the results you've achieved using our app. We put a lot of effort into developing a user-friendly and effective tool, so it's rewarding to know that it has met your needs and delivered positive outcomes. ๐Ÿฅฐ๐Ÿ˜๐Ÿ™‡๐Ÿผโ€โ™‚๏ธ

5 / 5 Share

May 17, 2023

I was close to canceling my subscription of this app as a few things weren't working. I set up a call with the customer service consultant, Manoj, who worked through all of the issues, showed me great features and help me set up everything I needed. Looking forward to seeing how this app works in the right way for me. Thank you so much for you calm and patient assistance Manoj!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Catherine ๐Ÿ‘‹๐Ÿป. We greatly appreciate your decision to keep your subscription to this app and allow us the opportunity to assist you. ๐Ÿ™‡๐Ÿผโ€โ™‚๏ธ๐Ÿ™‡๐Ÿผโ€โ™‚๏ธ Our support team is always prepared to assist valued customers such as yourself. Please feel free to reach out whenever you require any assistance. We are delighted to be of service to you. ๐Ÿ˜๐Ÿฅฐ

5 / 5 Share

May 16, 2023

ICART's a game-changer! Hemadri and Mayank from support are real lifesavers, they get my issues and fix them fast. The app's always improving with cool new features based on user feedback too. UX is good too. It's easy to use, loaded with neat features but never feels too much, super customisable.

Using app

5 days

Total reviews

5

Average rating

4.6

Developer Reply

Hey ๐Ÿ‘‹๐Ÿป Linus! Your in-depth understanding of our iCart app is evident from the positive remarks ๐Ÿ˜๐Ÿฅฐ you've made, such as referring to it as a game-changer. We were thrilled to be recognized as life savers, and providing exceptional service is our utmost priority. Rest assured, we are committed to assisting you throughout your journey. Your appreciation encourages us to continuously improve. Both our support team and development team are dedicated to your success and are readily available to support you. We hope you continue to enjoy using our app. ๐Ÿ˜Š

5 / 5 Share

May 12, 2023

Overall, I am extremely pleased with the outcome of this meeting and the way Manoj Prajapati worked together to resolve my confusion. I believe this is a testament to your team's dedication and professionalism, and I look forward to continuing to work together towards our shared goals."

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hey ๐Ÿ‘‹๐Ÿป Vinay. On behalf of our support team, we sincerely appreciate your kind review. You are absolutely correct about Manoj Prajapati, a valuable member of our support team who consistently goes above and beyond to assist. He is available to help you at any time. We are also excited about continuing our collaboration with you. Working together has been a delightful experience, and we anticipate further productive endeavors. Let's make the most of the app, and we genuinely hope it contributes to the success of your business. Please don't hesitate to reach out whenever you require assistance. Our support team is always here to lend a helping hand.

5 / 5 Share

May 3, 2023

Very happy.. Great customer service a wonderful product. This us a great upgrade to my shopping cart.

Using app

19 days

Total reviews

25

Average rating

4.2

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much Jonathan for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

April 28, 2023

Love the custom functionality and versatility the app adds to the checkout process. Plus, they have great customer support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much Mike for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

April 27, 2023

Amazing tech support! I needed a custom feature and they helped me resolve it quickly and efficiently. Highly recommend them and Hemadri

Using app

13 days

Total reviews

32

Average rating

4.9

Developer Reply

Hello. Thank you for your positive review of our support team. Based on your feedback, it appears that Hemadri, one of our support team members, provided valuable assistance with customizing your iCart app. Hemadri is highly knowledgeable about the app, and we encourage you to reach out to us whenever you require assistance in the future. Our entire support team will be there to support you. We wish you success in your business and hope you enjoy using our app."

5 / 5 Share

April 24, 2023

App is easy to use and good support. I have been using the app for a few months and can get help if I have any issues quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much Francisco Beistegui for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

April 24, 2023

I will have to say I am super impressed. Just from installing it without any customizations or any tweaks that app made me an additional 60% in one week on top of my revenue! I am excited about what this app can do for me for months to come!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much Trey Tanella for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

April 17, 2023

Great support Hemadri. Thank you I love this app. Its great for the up sell of products and the cost for the app scales as your store grows.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much Eugene for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

April 6, 2023

Great service! We connected with technical support and they were very professional and solved our technical issue. 100% recommended.

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much Alex for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

April 24, 2023

Service client vraiment prรฉsent, qui prend le temps de rรฉpondre ร  toute les questions et ร  nous aider en cas de problรจme. Cependant, nous avons des bugs avec la mise en ligne de nouveau tunnel de vente avec cette application. Ca nous a aussi ralenti le site, et nous a apportรฉ un taux de conversion plus bas.

Store

Yodi

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

1 / 5 Share

April 4, 2023

-- DO NOT RECOMMEND AT ALL -- Unfortunately, almost broke my site completely. Of course I admit this may be a compatibility issue with my theme / this app, but ohh goodness this was bad. Slowed down my site ten-fold, overwrote so much code, captured the entire page as it ran (which slowed the site down), and nearly broke everything. This app single-handedly will change the way I install apps moving forward. The app itself was pretty nice- which is a shame. The UI was easy to understand, and I didn't have too many questions- it was just the poor execution of its implementation onto my website. I genuinely think this had to be a fluke, because these reviews clearly show this app is doing something right- just not for me, and therefor I can not recommend.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hello ๐Ÿ‘‹๐Ÿป there, I hope you are doing well. I am sorry to hear your thoughts about the app. I have checked your store activity for the app and seems you uninstalled the app within 1 hour and 42 minutes after the installation and don't have reached out to our support team for any help regarding the problems you faced on your website. And I won't agree with your review as you haven't contacted our support team for the solution to the problems and just wrote your review here without giving us a chance to make things work again for you if there is any fault in our app. I request you reach out to our support team using the below email address for your help. [email protected]

5 / 5 Share

April 4, 2023

Appli trรจs efficace. Mes paniers ont bien augmentรฉ. SAV au top et trรจs rapide ! Je ne peux que les recommander.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

April 4, 2023

The app offers variant tools to boost sales and increase revenue. The support team is helpful and always willing to aid in any issues. Recommended

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much Sahel for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.

5 / 5 Share

March 31, 2023

We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it. and their customer support is fabulous.

Store

Masculn

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you ๐Ÿ™๐Ÿป so much for taking the time to share your thoughts about the app. ๐Ÿฅฐ๐Ÿ˜ Please don't hesitate to get in touch with us if you need any further help/assistance in the future ๐Ÿ™‚.