iCart Cart Drawer Cart Upsell
Sticky Cart Drawer with Upsell & Different Cart Discounts
Rating
4.8
feedback
399
chart
#442
All reviews
Review RSS Feed
Dec. 8, 2023
awesome app to increase sale
Thank you for the positive feedback! We're thrilled to hear that our app is helping increase your sales. If you have any suggestions or need further assistance, feel free to let us know.
Dec. 5, 2023
Muy buena aplicación, ayuda bastante a mejorar el AOV. Buen soporte también, te ayudan en todo momento.
Thank you for your kind words! We're delighted to hear that our app is helping improve your AOV. We strive to provide excellent support and are here to assist you at all times. If you have any further questions or need assistance, feel free to reach out.
Nov. 24, 2023
Great app with a lot of options and 10/10 customer service. Mr. Manoj is willing to help you, and you also have a very informative FAQ page with a bunch of information. I tested many chart drawer apps, and I think this one wins. Regards, Igor
Dear Igor, Thank you for your kind words! We're thrilled to hear you find our app great with a lot of options and appreciate our 10/10 customer service. Manoj is indeed dedicated to assisting you. If you have any more questions or need further assistance, feel free to reach out.
Nov. 22, 2023
Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!
Thank you for the fantastic feedback! We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!
Nov. 21, 2023
after atleast a dozen of apps , this app works perfect for me. the support is amazing. do try app for your website.
We're delighted to be your perfect choice after trying numerous apps! Thank you for highlighting our amazing support. We appreciate your recommendation and look forward to continued success with your website.
Nov. 20, 2023
Very happy with iCart thus far. I needed an app to help customize the cart experience that was easy, straightforward to manage, and effective to help drive upsells, cross-sells and even some bonus "gifts with purchase". Manoj helped answer a couple of my questions after I got the app up and running, and I'm confident this will continue to meet our store's needs as we scale and grow. Thanks iCart team!
We're thrilled to hear you're very happy with iCart! It's fantastic that Manoj could assist you, and we're confident we'll continue to meet your store's needs as you scale and grow. Thanks for choosing the iCart team!
Nov. 20, 2023
We have not used the app yet live on the website but while set up we encountered some issues and Mayank was placed on a Google call to help us. He broke it down in the simplest terms and helped out with the setup. The response rate and customer service is definitely top notch. Will update shortly with our opinion about the app after we use it. Thank you .
Thank you for sharing your experience! We're glad Mayank could assist you during setup. Our team is thrilled to provide top-notch customer service. Feel free to reach out if you have any further questions.
Nov. 21, 2023
I have edited my review and changed my rating from 1 to 3 stars. The support folks have been very responsive about this. They got back to me to let me know that the issues we're having with all of our subscription orders is related to a setting within the app. For anyone interested in this app who offers subscription products, please be aware that there's a setting called Order Type that needs to be switched to Normal before you make this active in your store. The options are Draft or Normal. It unfortunately defaults to Draft, and this is what caused all of our subscription orders to not actually create subscriptions. We've switched to Normal and will now have to figure out how to set up the Free Shipping option, as it's a different setup with the Normal orders. I left my rating down at three stars because of the buggy nature of the app. As I mentioned before, we have had to reach out to support several times to have them fix something from the back end. They let me know that many of the issues have been theme-specific. We're using a really common theme, Dawn. I will continue to work with them to hopefully get this set up for our shop. We're really hopeful that this will be a great way to gamify spending. _____________ I really want to like this app. We are offering a tiered discount plan for our store and this app was a really great way to show people exactly how much more they needed to spend to unlock the next tier. Unfortunately, this app has been nothing but problematic since we downloaded it. I had a lot of trouble setting it up and integrating it with our website. I had to reach out to the developers several times and they had to fix several things in order to make the cart usable at all. Luckily, they were responsive and were able to fix most of the issues, but there have still been issues with the use of the app. Customers are having trouble deleting items from their cart and are abandoning. The app is also charging people for things that should be free. This has caused a lot of friction and abandoned carts. The major issue that we had is that this app does NOT work if you have subscription products. We offer subscriptions on one of our most popular products and recently noticed that several of the orders with subscription products aren't actually being tagged as subscriptions. Customers are checking out, thinking that they're subscribed, but iCart is interfering with the process of the subscription actually being created. This has caused a MAJOR issue and is a customer service nightmare. Only use this app if you do not offer subscriptions and if you're willing to deal with an extremely buggy cart.
Hello There, --> We have already responded to you in our email exchange. However, we have not received any response from your end (https://prnt.sc/JuzWObaMGv3E). The issue does not lie with the app; instead, you need to configure the app settings appropriately to resolve the problem. --> Could you please review the email thread? If you would like to schedule a call, please book a meeting with us using the following link: https://calendly.com/manoj-prajapati/30min.
Nov. 13, 2023
Unfortunately, we running into many bugs and support is not attentive in helping us solving it
Hello there, I am sorry 😔 to hear that you encountered many bugs with our app and that you feel that our support is not attentive to helping you solve them. I understand your frustration. ➝ We have mostly resolved the issues you reported timely and haven't taken longer time in the resolve. The pending thing is waiting for the third-party app integration with your Look Return app and we are ready for it from our side and have suggested the necessary steps to follow for the integration. ➝ We hope to complete the integration soon if their support team coordinates with us and you enjoy the full functionality of our app.
Nov. 7, 2023
Great App and an amazing support from the dev team.
Thank you Moe for the review!
Nov. 7, 2023
Great app for upselling and cross-selling. Excellent support from Hemadri, Manoj and Mayank.
Thank you for your great review. 😍🥰 ➝ We're glad that you find our app useful for upselling and cross-selling. ➝ We're also happy that you received excellent support from Hemadri, Manoj, and Mayank. ➝ We appreciate your feedback and your business. 🎊🎉
Nov. 3, 2023
Servizio clienti molto efficente , ottima app
Thank you for your review....
Nov. 2, 2023
Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.
Thank you for your review. ➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries. ➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time. ➝ We appreciate your feedback and your 10/10 rating for our customer service.
Oct. 27, 2023
Good and quick service!
Thank you for your feedback...🙇🏼♂️😊
Oct. 27, 2023
Hemadri was so helpful when I had an issue with the app. she spent an hour helping me and solved the problem. I would highly recommend this app.
Thank you 🙏🏻🙏🏻🙇🏼♂️ for your helpful review. 🥰😍 ➝ We're happy that Hemadri was able to assist you with the app and solve your problem. 😊😊 ➝ We appreciate 👏🏻 your feedback and your high recommendation of our app. 😎 ➝ We hope you enjoy using our app and its features. 🙌🏻🎊
Oct. 26, 2023
Great app for the slide out cart options. Very helpful support. I would recommend this.
Thank you for sharing your thoughts about the app. We are thrilled to hear that our support team is helpful to you.
Oct. 9, 2023
GOOD SAV. works well.
Thank you 🙏🏻🙇🏼♂️ so much for your feedback 😍 and really appreciate your review of our app. 👏🏻🙌🏻
Sept. 19, 2023
Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.
Thank you 🙏🏻🙇🏼♂️ for your positive review. 🥰😍 ➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻♂️ you through the steps you needed to fix an error code on your app. 😎 ➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉
Sept. 15, 2023
Excellent customer service, thank you! AAA+++
Thank you for your excellent review. 🥰😍 ➝ We are so happy to hear that you are satisfied with our customer service. ➝ We always try to provide the best service to our customers and make them happy. ➝ We appreciate your feedback and your AAA+++ rating.