All reviews

Rating Breakdown

  • 5
    91% (527 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (570)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2025

Great customer service, very helpful and quick ! I highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow — thank you so much for your amazing 5-star review! We truly appreciate you taking the time to share your experience. Your feedback means a lot, and we’re genuinely grateful for your support.

5 / 5 Share

Nov. 24, 2025

Great and simple experience with the app. Helpful support.

Store

SLH AU

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such an amazing 5-star review! Your feedback truly means the world to us. Knowing that you had a great experience is incredibly rewarding, and it motivates us to keep delivering the best service possible.

5 / 5 Share

Nov. 20, 2025

App is easy to use yet powerful. Support team is super helpful

Store

Tranqio

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a 5-star review! We truly appreciate your feedback, and I’m glad to hear you had a great experience. If there’s ever anything else we can assist you with, please feel free to reach out. Thanks again!

5 / 5 Share

Oct. 27, 2025

Great app - easy to use and very effective! Excellent support too

Store

SMUG

Using app

11 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're really happy to hear that the app has been easy to use and helpful for your store. If you ever need anything at all, our team is always here to assist. Thanks again for choosing us!

5 / 5 Share

Oct. 16, 2025

Excellent support provided by Lasandra to help us set this up! I made a mistake in the set up process and didn't even spot it until it was pointed out! Thank you so much

Store

Orbit Cards

Using app

About 11 hours

5 / 5 Share

Oct. 8, 2025

Incredible customer support

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're thrilled to hear you found our customer support incredible.

5 / 5 Share

Oct. 3, 2025

Does its job and have been using it a number of years.

Using app

Over 6 years

Total reviews

22

Average rating

5.0

Developer Reply

Thank you for your continued support! We're glad to know our app has been serving you well over the years.

5 / 5 Share

Oct. 1, 2025

Incredible customer support! Lasandra helped troubleshoot my issue and implemented a solution on my Shopify site in record time. I would recommend working with them.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Lasandra could assist you quickly and effectively. Your recommendation means a lot to us!

5 / 5 Share

Sept. 3, 2025

In Cart Upsell is a perfect fit for our needs. Simple to use and does exactly what we were looking for. The support team is always quick and helpful whenever we need assistance. Highly recommended!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that In Cart Upsell has been a perfect fit for your needs and that you’re finding it simple and effective. Our team is always happy to help, and your recommendation means a lot to us. We look forward to continuing to support your success!

5 / 5 Share

July 23, 2025

I got help so quickly my problem was solved. Very nice support

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We're glad we could resolve your issue quickly. If you ever need help again, we're always here for you!

5 / 5 Share

June 10, 2025

While searching for an upsell & cross sell app, we came across this app In Cart Upsell. It offers us everything we need to define special upsell rules. The support is very easy to contact, very friendly, fast, and immediately available for questions or requests. Please keep up the good work. We look forward to working with the app. Best regards Wurzelwerk

Using app

5 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi Wurzelwerk, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that In Cart Upsell is meeting your needs and that you've had a positive experience with our support team. Your feedback means a lot to us, and we’re committed to continuing to provide both a powerful app and responsive support.

5 / 5 Share

May 14, 2025

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We're glad you're enjoying the app. If you ever need anything or have feedback to share, we're here to help!

5 / 5 Share

April 18, 2025

Testing the plugin for around half a month now and can't say too much about the functionality yet. Setting up the autopilot was really very easy. But what I would like to emphasize is the really fast and dedicated support. We had a few set-up difficulties and problems with our theme, which the support and the developers solved for us on their own, really great, thank you very much!

Using app

10 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for the review! We're glad to hear the autopilot setup was smooth for you, and we truly appreciate your patience while we worked through the theme-related issues. It's great to know our support team and developers were able to assist effectively. If you have any questions as you continue testing the plugin, we're always here to help!

5 / 5 Share

April 1, 2025

Amazing app & most importantly amazing support. I encountered a small glitch with the app/my store & the team were very quick to ammend the issue! A++

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! We're glad you're enjoying the app and that our support team could assist you quickly. If you ever need anything else, we're here to help!

5 / 5 Share

March 27, 2025

The app is very easy to use and if you are not super tech savvy like me their customer service is amazing! Super responsive and helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so glad you found the app easy to use, and it’s great to hear that our support team could assist you. If you ever have any questions or need more help, don’t hesitate to reach out. We’re always happy to assist!

5 / 5 Share

March 26, 2025

Amazing app and the team were amazing at helping with all my little customisations I needed. Just an incredible app and team managing and running it. Highly recommend.

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

We really appreciate your feedback! We’re thrilled that our team could assist with your customizations and provide the help you needed. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out.

5 / 5 Share

March 20, 2025

Just got the app today, but so far it is exactly what I want. Lasandra was SO helpful in helping me add some CSS to customize the look. I have never had shopify app support offer so much help. Usually they tell you to hire a developer.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that the app meets your expectations and that Lasandra was able to assist with your customization needs. If you ever need further support, don’t hesitate to reach out. Happy to have you on board!

5 / 5 Share

March 17, 2025

Perhaps the best assistance we have received in our decade of retailing. Super useful and the app looks great once settled!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We’re so happy we could provide the support you needed, and it’s amazing to hear that the app looks great for you. If you ever need anything, we’re always here to help!

5 / 5 Share

March 13, 2025

So responsive and fixed the issue right away!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We’re so glad we could resolve the issue for you quickly! If you ever need any more help, just let us know. We’re always happy to assist!

5 / 5 Share

March 12, 2025

A great app with even better support! Lasandra was amazing and helped with the set up and every question I had, even following up after we launched to ensure everything was working the way we liked. Highly recommend!

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

We’re so glad to hear you had a great experience! Providing both a great app and top-notch support is our priority, and we’re happy to know everything is working the way you like. If you ever need anything, we’re always here to help!