In Cart Upsell
In Cart Upsell
Rating
4.9
feedback
999
chart
#605
All reviews
Rating Breakdown
Dec. 4, 2020
Really good app - I had some trouble getting it to show in my cart and Benedict jumped in and helped me get everything set up! Worked perfectly for what I need it for.
Hello to our friends from Murphy USA Online Store Thank you for leaving this fantastic review here! We appreciate it! We will let Benedict know that his assistance was greatly appreciated :-) -Melissa & the In Cart Upsell Support Team
Dec. 3, 2020
Seems to work great but with the free version (as stated) there is a "Powered By In Cart Upsell" that looks so tacky and who wants their customer to see it as a upsell funnel!!! Otherwise works easy enough. Will probably uninstall.
Hello to our friends from Red Robin Thank you for leaving us this review! We have made note of your concerns and will definitely work on this! We wish you all the best! -Melissa & the In Cart Upsell Support Team
Dec. 3, 2020
Few complications during set up, but I have to say Customer Support is really great. My first discount in cart has been live for 24hrs, so I can't say if the conversation works well or not yet, but I am pleased with CS and ease of use.
Hello to our friends from Navesink PPE We appreciate you leaving your feedback, thanks for leaving us this great review! :-) -Melissa & the In Cart Upsell Support Team
Dec. 3, 2020
This app absolutely gets 5 stars! If you're looking for an upsell solution that's easy to set-up, In Cart Upsell is the way to go. I'm the owner of multiple 6-7 figure e-commerce stores and the owner of Digital Marketing & SEO Agency Mastering P.o.P and In Cart Upsell is an app that I suggest to all of my clients, especially the ones that aren't really tech-savvy. Why, because it's easy to set-up and manage. Also, I'm all about reporting, and looking at numbers and the stats the app offers allows me to see the number of views and clicks the upsells get including the revenue generated. We've all heard the saying, “What gets measured gets managed, right? It basically means regular measurement and reporting keeps you focused — because you use that information to make decisions to improve your results. All e-commerce store owners should know what's working for them. This is the only way that you will get more repeat customers. In Cart Upsell, gets my stamp of approval! Go ahead and download it!
Hello to our friends from Flower Power Packages We are super happy that the app has been working so well for you! Thank you for leaving us this fantasticic review we really appreciate it! :-) -Melissa & the In Cart Upsell Support Team
Dec. 2, 2020
Works great and quick help when we hit a snag! I like the way you can see how many sales the app has generated.
Hello to our friends from Rafiki Mwema Thank you so much for leaving us this fantastic review! We wish you all the best in your e-commerce endeavors :-) -Melissa & the In Cart Upsell Support Team
Dec. 2, 2020
Excellent app. Super customisable to fit any store and the support staff always reply within a few hours when they're needed (which isn't often).
Hello to our friends from MySweetSmile It's extremely nice of you to leave us this great review! Thank you! We appreciate you and we hope your store is super successful online :-) -Melissa & the In Cart Upsell Support Team
Dec. 2, 2020
The customer service is incredibly good. Jevon responses very fast and adjusted everything just the way I asked him to. This app highly recommended!!!
Hello to our friends from einfachglücklich24 We appreciate this great review! Thank you for the kudos on our customer service, we will let Jevon know that his assistance was highly appreciated. Cheers! -Melissa & the In Cart Upsell Support Team
Nov. 30, 2020
Great customer service from Jevon who dealt with my queries quickly and promptly. He also customised the app for my store and it looks great.
Hello to our friends from HappyStore Thank you! We will definitely extend your kudos to our support team! We really appreciate this awesome review :-) -Melissa & the In Cart Upsell Support Team
Nov. 25, 2020
Great customer service support. Benedict has been very helpful with my query and solved the issue immediately. Fabulous use of the app as well!
Using app
Over 1 year
Total reviews
5
Average rating
5.0
Hello to our friends from Aztec Diamond Equestrian (UK) Limited Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-) -Melissa & the In Cart Upsell Support Team
Nov. 25, 2020
This app is driving incredible results for us! What a game changer for our business. Definitely recommend trying it.
Hello to our friends from Laura Geller Beauty We are extremely happy you are seeing results! We love to see it! Thank you for giving us this fantastic review :-) -Melissa & the In Cart Upsell Support Team
Nov. 23, 2020
We are using this app across our brands. Simple to configure, fast-loading, top-notch support & developer.
Hello to our friends from Pet Crafty We are glad you love the app! It makes our hard work worthwhile! We wish you all the success with your store! :) -Melissa & the In Cart Upsell Support Team
Nov. 23, 2020
I used the free plan for a couple months and based on the stats provided, the app definitely is beneficial in terms of up selling prior to check out. I've now enrolled in the paid plan to see how their Autopilot, Using Artificial Intelligence works out over the next few weeks. My only complaint is with their stats. It includes any item added to cart using their app, BUT not actual purchases. So if customers add items, but don't actually buy, In Cart Upsell's stats still shows this as revenue earn, when in fact it wasn't. This can be very misleading. Other than this, it's a great app!
Hello to our friends from Trini Jungle Juice Store Thank you for your feedback! We really appreciate it and If there's anything else we can do to help, please let us know! :-) -Melissa & the In Cart Upsell Support Team
Nov. 22, 2020
Great little app that allows a sleek in cart add to cart button and not a distracting pop-up. We immediately saw an increases in our average cart value! Even got some custom modifications done quickly with no hassle. Highly recommend! www.unitedbracelets.com.au
Hello to our friends from United Bracelets Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-) -Melissa & the In Cart Upsell Support Team
Nov. 20, 2020
Perfect! Jevon's customer support was super fast and helpful! Exactly what I was looking for. Can't wait to see increased AOV!
Hello to our friends from SoCal Health Many thanks for leaving this awesome 5-star review, it is greatly appreciated! :-) -Melissa & the In Cart Upsell Support Team
Nov. 19, 2020
I Cart Upsell Works very well for our shop! And bring us a good extra revenue! Support client is amazing too!
Hello to our friends from Addictalash We're happy you had a fantastic experience with us! Thanks for leaving us this brilliant review! :-) We're thankful for amazing customers like you. :-) -Melissa & the In Cart Upsell Support Team
Nov. 18, 2020
Very Fast customer service and solved all issues quickly! I recommend this app to everyone to bring up their AOV!
Hello to our friends from coastland apparel Thank you for leaving us this awesome review! Thanks as well for the kudos on our customer service! It is highly appreciated :-) -Melissa & the In Cart Upsell Support Team
Nov. 18, 2020
The support team is very helpful and will solve your issue in a moment! Especially Benedict!!! Super professional!
Hello to our friends from IONO Thank you for leaving us this awesome review! We will let Benedict know that his help was greatly appreciated :-) -Melissa & the In Cart Upsell Support Team
Nov. 19, 2020
The app is OKAY. The company lowered pricing ($10/mth) for new customers but didn't let existing customers know of the change and have continued to charge $10/mth more for several months. When asked to refund the difference, simply refused and asked if we wanted to move to the 'new' plans that offer the exact same services just $10 cheaper. Lost yourself at least one customer with that kind of dodgy practices! Bye! UPDATED 1 STAR TO 3 STARS Initial support was particularly poor until I left a bad review. Since then I've been in contact with the Ops Manager who's been far more accomodating and offered an explanation as to why I wasn't moved over to the cheaper pricing after 6 months of overcharging as well as credit me for the overcharge. In my opinion, customers should have been contacted that services were being offered at a cheaper rate to at least provide us with the option, that failing, they should have had customer service offer the credit straight away. They've responded 10/10 to the initial negative review and provided me with everything needed, however, the problems shouldn't have happened in the first place so 3/5 stars it is.
Hello to our friends from Amazing Oils, This is Sean, the Ops manager with In Cart Upsell. I am very sorry about the confusion here - looks like our support rep should have proactively offered you a credit here :( Please know that this was not intentional. We try to take care of every user of our app 100% - and I am here to do that for you. Just so you have more info on this - about 6 months ago, we changed our pricing structure to where people are now billed based on their "Shopify Plan" level (rather than choosing from various plans within our app). Some users now must pay more, and others pay less (based on what Shopify plan they use). In your case, you are eligible to pay less... So I am happy to credit back the difference for you, plus offer a special deal going forward. I have emailed you directly about that. Can I do those things for you? We truly weren't trying to do anything underhanded here... Sean & The In Cart Upsell Support Team
Nov. 17, 2020
Great app for in cart product upsell. Loads quickly. Unobtrusive. Nicely designed. Great technical support.
Hello to our friends from Pop on Veneers Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give kudos to our technical support team. We wish Pop on Veneers mega-success in the coming months and years, -Melissa & the In Cart Upsell Support Team
Nov. 14, 2020
Great money machine. been using it for a while. the perfect spot to position your upsell without killing CR.
Hello to our friends from AmigoWay We really appreciate you taking the time to share your feedback! We are happy that you love the app! All the best on your e-commerce journey :-) -Melissa & the In Cart Upsell Support Team