All reviews

Rating Breakdown

  • 5
    92% (918 ratings)
  • 4
    4% (43 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2020

Great customer Service, they are very responsive and even go the extra mile to fix some problems for you which is great.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends from Constructora SK! A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Constructora SK major success online! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

July 29, 2020

Amazing and fast customer service! Benedict was so helpful and adjusted the design of the cart to fit our needs. 100% recommend! :)

Store

SP Inc.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends from SP Inc! Thanks for leaving us this wonderful review! we really appreciate it. Thanks for kudos on our support team we are glad Benedict was helpful to you :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

July 25, 2020

App works very well. The design didn't quite fit with our theme and the staff were super quick to make some amendments for us. Very pleased with the service and the performance of the app. Highly recommended.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from HELLO HOUSEPLANT, Thanks for leaving us this wonderful review! we really appreciate it. Thanks for kudos on our support team we are glad you had an awesome experience! :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

July 23, 2020

The app increased my avg order value very quickly. It's minimal enough and can be color- coordinated to fit in with the site. Customer service is good- quick replies. 4 -stars because I would love a bit more data from them, like which parts of offers are being clicked on, but I know they're working on it.

Using app

11 months

Total reviews

4

Average rating

4.5

Developer Reply

Hello friends from HYER GOODS, Thanks for leaving us a positive review! we really appreciate it. Thanks for the feedback we are definitely working on it! Hope your store hits it big-time online! :) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

July 23, 2020

I love this app and service client is really awesome! They help me really quickly with a little problem with an other app that affected theirs and everything is perfect now!

Using app

About 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Hello friends from Milie Bijoux! Thanks for leaving us this great review! We're happy our app has been helpful to you! We love when our customers are happy! Thanks for the kudos on our support team. We wish your store much success online :-) -Melissa & The Product Options and Customizer Support Team

5 / 5 Share

July 24, 2020

Customer service has been phenomenal and I look forward to updating you all with the success of this app in the weeks to come.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends from Proper Patriot! We really appreciate you leaving us this great review! We love it when our customers are happy! Thanks as well for the kudos on our support team. Please reach out to us with any other queries you may have. We wish your store much success online :-) -Melissa & The Product Options and Customizer Support Team

5 / 5 Share

July 22, 2020

The In Cart Upsell app helped to increase our average order and conversion rate within a couple of days. I kid you not! At this point, I created a Cross-sell Upsell opportunities Google sheets that breaks down all of our upsells. For example -- What would a person that buys a pipe, bubbler or bong, etc purchase? [Product] ----> Column 1 Crossell/Upsell #1, Column 2 Cross-sell/Upsell #2, Column 3 Crossell/Upsell #3. Love this app!!! Their support team is awesome too! They respond very quickly! I have ZERO complaints!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from Smoketokes! Thanks for leaving us this FANTASTIC review! We're truly happy it has helped raise your average order and conversion rate! Thanks for the kudos on our support team, we will let them know their efforts are greatly appreciated!. We wish your store massive success online :-) -Melissa & The Product Options and Customizer Support Team

5 / 5 Share

July 17, 2020

This app helped me raise my Average Order Value. I had to ask for customer support some times till it was like I wanted but in the end, it worked fine.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from Rainbows of Hope! Thanks for leaving us this awesome review! We're truly happy it has helped raise your Average Order Value! We wish your store much success online :-) Don't hesitate to reach out to us with any more queries you may have! -Melissa & The Product Options and Customizer Support Team

1 / 5 Share

July 16, 2020

Do not take this application. Do not use it, you will waste your time and your money, they are very slow !

Store

Fruisst

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hello friends at Fruisst! This is Melissa, one of the Success Managers with In Cart Upsell. I am extremely sorry about that! I and my team reviewed your ticket and we can get your offer showing for you in no time! This happens for some themes especially when they are updated -- please let us know how we can rectify this issue? We want to ensure our customers are fully satisfied with our app. Even one 1-star reviews really hurts our rating on the app store :-( Sounds like we owe you a full refund… Again please let me know what we can do to convince you to either remove your review that you left here, or change it to 5 stars? I would REALLY appreciate it!! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

July 13, 2020

This app is perfect and the team has been so super helpful in fixing our requests and making it fit with our theme and branding. Would recommend.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Crane and Kind, Very kind of you you to leave us 5 stars here! We're super glad you love the app and we're glad our team has been extremely supportive. Happy selling! ;-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

July 11, 2020

Great job, fast support very helpfull! I needed some code changes and the cusomer service was very fast do.

Store

Esjoy

Using app

Over 2 years

Total reviews

11

Average rating

4.5

Developer Reply

Hello friends from Esjoy We sincerely appreciate this awesome review!. We're glad we could be of service :-) We wish Esjoy tons of success online! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

July 10, 2020

I love this app, pop-ups suck and they found a solution. I did have a bug appear (this happens many times with a lot of apps I install) and they fixed it in an instant. I can't tell you how many support teams take ridiculously long to fix such a simple problem. But Incart responded literally within 24 hours with the problem fixed and it wasn't an easy thing to fix.

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends from CableCARD! We sincerely appreciate this awesome 5 star review!, Thanks SO MUCH for taking the time to give us this rating. We're super glad you found our app useful. Thanks for acknowledging our great support staff. We appreciate your business and we wish your store much success online! ;-) -Melissa & the In Cart Support Team

5 / 5 Share

July 9, 2020

This is a great app that will help scale your sales. I had a problem with the app and the customer service was excellent.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends from Trending Forward! Thank you for leaving this great review!, We really appreciate it!. We hope Trending Forward receives much success online!. -Melissa & the In Cart Support Team

5 / 5 Share

July 9, 2020

Really great customer service and good app to do pre-purchase upsell. Not much setting options but for me it's enough. Can definitely recommend!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends from MyPostcard & Postcards To Voters! Thank you for leaving this awesome review! and thanks for recommending us!. We wish you much success with your store!. -Melissa & the In Cart Support Team

5 / 5 Share

July 9, 2020

We used this app to easily set up and style our upsell offers. The support was fast once we couldn't change something using the in-app options, which are plentiful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Pebble Gear UK! We really appreciate the time you took to leave this great review!. Thanks for the shout-out about our support!. Hope your store strikes it big online :-) -Melissa & the In Cart Support Team

5 / 5 Share

July 8, 2020

got some upsells already after a few days. Support really helpful and moved my custom solution, would recommend. Awaiting another request, will update if resolved.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends from The Real Leather Company! Thanks for the great review for our app and recommending it to others out there!! We're happy our support team was helpful!. We wish your store great success online!. -Melissa & the In Cart Support Team

5 / 5 Share

July 7, 2020

Excellent app for upselling, as it doesn't involve any annoying pop ups. Integrates perfectly into drawer cart and their dev team was quick to make all the necessary adjustments/customization requests!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from The Good Canvas! It's so awesome of you to leave us 5 stars here on the Shopify app store! We're elated that our app has been an asset to you!, We hope your online store sees huge success!!. We really appreciate the kudos!. -Melissa & the In Cart Upsell Support Team

5 / 5 Share

July 7, 2020

App is really good at increasing overall aov! Definetely recommend this to anyone wanting to increase profit margins

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from NurtureNeck! We really appreciate this great review! We're extremely happy that our app is beneficial to you!. Please let us know how else we can serve you! -Melissa & the In Cart Support Team

5 / 5 Share

July 6, 2020

This APP increase my AOV a lot. And the friendly and nice support helps me a lot :-) Thanks so much :-)

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello friends from Myclusiv! Thanks for the awesome review! We're extremely happy that our app is beneficial to you!. We hope your store becomes extremely successful! :) -Melissa & the In Cart Support Team

5 / 5 Share

June 30, 2020

We were looking for a simple, affordable upsell app and fortunately found this one! It paid itself off within the first few days. Give it a try and if you have any trouble, the support staff is real quick to respond (even on a Sunday!)

Using app

7 months

Total reviews

6

Average rating

4.5

Developer Reply

Hello friends from Big Island Coffee Roasters! We are extremely happy to hear that you are satisfied with the app!. We truly appreciate the kudos here! and we wish you all the success!. -Melissa & the In Cart Upsell Support Team