All reviews

Rating Breakdown

  • 5
    91% (527 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (570)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2023

I can't say enough about the support assistance I just had with Dennis. Someone added this app to my website just yesterday, but it was not complete and I needed it up and running asap for a new platform launch. I reached out on chat and he was extremely helpful and willing to make it happen. So far I highly recommend this app!!! Thank you, Denis.

Using app

About 21 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Disguise the Surprise, Thank you for leaving us this review! We take great pride in the quality of support that our team offers to merchants and this is very gratifying to read. It is always nice to hear kind words about specific members of our team, and Denis will be overjoyed to read this review!

5 / 5 Share

Oct. 19, 2023

Denis did an amazing job and helped us with all our questions. Great service and the application is good for every shop owner.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Smoothyou-shop, We appreciate you leaving us this great review! It is awesome that Denis was able to help you with all that you needed. He is a great support resource as well as the rest of the team. Let us know if you need anything! The In Cart Upsell Support Team

5 / 5 Share

Oct. 13, 2023

Had a great experience with their support team on initial set up. I found the videos a little unclear and the support call was easy to schedule same day and they took tremendous care to help set the app to meet our design needs as well as run the code to allow it to look seamless on our site wherever the cart is. My service call was with Lasandra and she was great!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Trova Official, Thank you for taking the time to leave this 5-star review. It is great to hear that Lasandra was able to assist you through the use of our support call feature. We appreciate that you were able to get the set up you needed and that In Cart Upsell is working for your business. The In Cart Upsell Support Team

5 / 5 Share

Oct. 9, 2023

Lassandra's assistance with setup was incredibly helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Videos Change Reality, Thank you for leaving this great review! Lasandra is one of our rockstars and we are happy she was able to assist you with your setup needs. Don't hesitate to reach out anytime you ever need us. The In Cart Upsell Support Team

5 / 5 Share

Oct. 5, 2023

This was the only app I could find that did exactly what I wanted. It was able to only show my add-on item for the products I wanted it to. Support was excellent. I changed my theme which stopped the app working. They fixed it within 1 hour. I would recommend it to anyone.

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Greetings Beddoes Products, It i great to hear that In Cart Upsell & CrossSell is doing exactly what you were looking for and we appreciate that you were able to leave us this great review. We take pride in providing the support that you need to help setup your app and theme. Thanks again for your review! The In Cart Upsell & CrossSell team

5 / 5 Share

Oct. 2, 2023

Quick and easy to use. Great support. I recently had an issue and received a reply to my email query within in minutes. My problem was resolved (it was my own fault in the end) and I'm on my way again with in record time.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Chile Mojo, We love to hear that you were able to use our support team to assist you with your app. Thanks for taking the time to leave us this great review and do not hesitate to reach out if you need us for anything. The In Cart Upsell Support Team

5 / 5 Share

Sept. 8, 2023

JUST WANTED TO SAY DENIS WAS SUCH A GREAT HELP. WAS HAVING TROUBLE SETTING UP THE APP. DENIS TOOK HIS TIME AND PATIENCE TO HELP ME AND TOOK TIME TO SHOW ME HOW IT WORKS. GREAT HELP. THANK YOU SO MUCH

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there WISE GUY APPAREL, Thank you for taking the time to leave us this 5-star review. We love to hear that Denis was able to help you set up your app the way you wanted it and give you pointers on some of the features. We are here to help anytime! It is great that In Cart Upsell can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 4, 2023

Very impressed by the speed of response to an issue I had upon installation, and the friendly team member (Denis) who took the steps required to solve my problem. Looking forward to really getting to use the app and seeing the effect on sales.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there BuzzVibes, Thank you for the great review. We are happy that Denis was able to quickly assist you with your store needs. Do not hesitate to reach out to us as you begin to grow the app for any assistance you may need. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 10, 2023

Not typically a review guy, but the customer service for this app is incredible. I was testing a few upsell apps and I'm sticking with this one because the service is so good. Means a lot to get immediate help : )

Using app

6 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello there Poplight, First off, for not being a review guy, we appreciate you taking the time to leave such a great review. It is great to hear that our customer support team could assist you with what you needed. We appreciate that In Cart Upsell & CrossSell can benefit your store needs. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 3, 2023

Un SAV très rapide et à l'écoute. On peut compter sur eux s'il y a un problème de réglages. L'appli a bien augmenté mes ventes

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello mizanbrand, Thank you for taking the time to leave us such a great review. We are happy that our customer support team was able to quickly assist you and that In Cart Upsell can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

July 23, 2023

So far, so good. LaSandra was quick to answer any and all questions regarding setup on our custom theme.

Store

NCMPRBL

Using app

30 days

Total reviews

23

Average rating

5.0

Developer Reply

Hi there NCMPRBL, Thank you for your great review. It is always good to hear that Lasandra could quickly answer all of your questions regarding setting up your custom theme. We love that In Cart Upsell and CrossSell can benefit your store. Stephanie & the Customer Support Team

5 / 5 Share

July 21, 2023

We needed a very specific solution for a cart pop-up. This app works perfectly and even lets us run A/B tests on different messages/buttons. Very intuitive and easy to set up. When I needed something a bit specific Lasandra was extradinary in her speed of response and efficiency in getting it done for me. A clean "5 star" rating!!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Omius Inc. Thank you for the glowing 5-star review. We are happy that Lasandra could quickly take care of your needs! It is excellent that In Cart Upsell & CrossSell works perfectly for your store. Stephanie and the Customer Support Team

5 / 5 Share

July 18, 2023

Not only did this app do exactly what we needed, support is outstanding. Lasandra deserves 12 out of 5 stars. =D

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Greeting Mountain Man Nut & Fruit, Thanks so much for the 5-star review! It is fantastic that Lasandra was able to provide you outstanding support. We appreciate that In Cart Upsell is able to do exactly what you need to be successful. Stephanie and the Customer Support Team

5 / 5 Share

July 18, 2023

The app does what it promises and The customer support (Denis) was very helpful and jumped on a Videocall with me to solve an issue. Thanks for the competent and quick help!

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hello BIRKENSPANNER, We appreciate your 5-star review! It is great to hear that Denis was able to assist you via Videocall. We love to offer that complimentary service to help stores get all of the perks they need to be successful. Thank you for selecting In Cart Upsell to promote your business. Stephanie and the Customer Support Team

5 / 5 Share

June 12, 2023

Thanks to a customer's service that fastly explained how I can set up everything. This app satisfied my needs.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Coffee Shop Amsterdam Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

June 7, 2023

I was looking for a cart upsell app that used the native theme ajax cart. This app worked perfectly. The customer service team helped implement everything I was looking for and even customized our CSS to match our store. At first the bundle promos displayed a little slow, but with a simple line of code added to our theme they display instantly. Amazing app and support. Thanks.

Store

SNAG

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

Hello to our friends at SNAG Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

June 5, 2023

Support is really helpful und quick. All request have been solved immediatley. I had some bugs, but they taken care of very quick and professionally.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at fejn jewelry Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

June 2, 2023

Really happy with this app and the customer service I receive when I reach out. Especially, Lasandra was super awesome when helping me resolve an issue within 15minutes.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Dirt Locker® Official Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 31, 2023

Useful app that is easy to get set-up. The autopilot doesn't always offer the ideal matching item but if you create the correct offers yourself then you'll be fine, customer support is very helpful and quick too.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Hello to our friends at Advanced Acoustics Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 27, 2023

In Cart Upsell is not only a slick, easy-to-use application, but their support is top-notch. Thought I was going to lose my weekend to an installation issue I didn't understand, but Denis quickly and painlessly walked me through a solution. Highly recommended!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Challengers Comics Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team