All reviews

Rating Breakdown

  • 5
    68% (310 ratings)
  • 4
    5% (25 ratings)
  • 3
    3% (13 ratings)
  • 2
    5% (22 ratings)
  • 1
    19% (89 ratings)
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5 / 5 Share

Sept. 11, 2021

Very happy so far with this app. Much easier to use than most of the other apps. Integration is much easier. I am not technically savvy and this app was not stressful in setting up and using at all.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the review BloomBliss.com!

5 / 5 Share

Sept. 9, 2021

I've used InkFrog for eBay for about two years with my regular business, and it's super reliable and a slick bit of software. I have now added it as my eBay integrator for Shopify on my personal shop site. This app is deep, and very complete. There is a small learning curve when getting started, but once you understand how it works, you could, if you wished, run your entire eBay operation without going to the actual eBay site. My Shopify site and eBay account stay perfectly synced. That's a lot of performance for less than twenty bucks a month. I read some of the recent one-star reviews, and can honestly say my experience has been totally different. But, I spent time with the app, read all the instructions, and it runs flawlessly. I think one gets out of it what they put into it.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for the detailed review FatCat.Parts :)

1 / 5 Share

Aug. 25, 2021

We tried to make this app work but lost our patience when the customer service actually started to reply with sarcasm (yes, sarcasm). When we switched to Cadisto for our eBay connection, we learned exactly how bad this app was. It is way too complicated, it is buggy and they try to make your feel like every problem their software has, is your fault.

Using app

5 months

Total reviews

1

Average rating

1.0

2 / 5 Share

July 28, 2021

Inkfrog was the best app for selling on eBay but things changed. The app needs serious upgrade. I contacted support as I couldn't set eBay prices correctly and "they" kept sending me to the FAQ page - really no help.

Using app

4 months

Total reviews

21

Average rating

4.5

1 / 5 Share

June 25, 2021

app doesn't work, products doesn't import and developers never reply to any email or chat. app has good things in it if it works

Store

Kahari

Using app

12 days

Total reviews

2

Average rating

1.0

1 / 5 Share

May 14, 2021

Would rate this a Zero- Backend team has no idea what they are doing nor will they honor anything they say- Avoid Subscription as once they have your money you'll never get it back even if you cancel your account and they "mistakenly" never did on their end. Guess my company is just out of that money now as they refuse to refund their error.

Store

Bewild

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

April 19, 2021

App ran fine for awhile, then I tried to re-install it after an error. It stopped connecting to my Shopify account, so I tried to get help. Waited two days, contacted them again and was curtly told that when they knew, I'd know, and then they cut me off. Don't bother paying for an app you can't reliably use.

Using app

About 1 year

Total reviews

3

Average rating

1.0

1 / 5 Share

April 18, 2021

App completely fails to install in latest chrome browser, just comes up with a runtime errors page, making it unusable.

Using app

2 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

March 16, 2021

This was very easy to use and streamlined the entire process. I wish I would have started this much sooner!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review Vintage Finds Treasured Memories!

5 / 5 Share

March 4, 2021

very easy to do and such a big help with the set up. My developer was so happy to have this done and done so easily.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing inkFrog Media Queen :)

5 / 5 Share

Feb. 20, 2021

Great tools according to me. easy to use and work as it should! I have tried several ways to connect my store to eBay and now I am satisfied, I found what i needed!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for reviewing inkFrog MEKTHIERSON!

5 / 5 Share

Jan. 2, 2021

Easy setup, features work as designed. Mainly however we use the standalone app of InkFrog. Clean interface, Robust

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review GotClearSkin!

1 / 5 Share

Dec. 10, 2020

Most buggy piece of software I've ever used. In the last 12 months I have emailed them over 40 times regarding issues. Not good enough for a paid app. At least they are usually quick to resolve. Unfortunately the last 3 weeks their server has been very intermittent and remains unresolved. No reply to a request for a credit considering the major disruption this has caused. I have now closed my account with them and will move over to Ebay's app which is free by the way.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 7, 2020

Absolutely horrible app. It listed my item for $2.50 instead of $25 resulting in dozens of sales that I had to cancel resulting in unhappy customers.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

It sounds like a sync setting may have been set to 10% instead of 110% for eBay pricing. If you'd like some assistance with sync settings, please reach out to us at [email protected] :)

5 / 5 Share

Nov. 16, 2020

Worked well, love the bulk edit feature to resolve issues. Looking forward to using the CSV inport featur enext

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing inkFrog Funyards Australia

1 / 5 Share

Nov. 10, 2020

Non-functioning as it was supposed to. Listing eBay seldom apply to listings. Orders do not make it to shopify. Very disappointed.

Using app

Over 5 years

Total reviews

4

Average rating

3.0

4 / 5 Share

Nov. 7, 2020

Très bonne application pour faire des importations de shopify à Ebay et prix abordable ! J'ai pu importer plus de 100 produits sans problème.

Using app

About 1 month

Total reviews

1

Average rating

4.0

2 / 5 Share

Nov. 2, 2020

I'm unable to list to ebay, unable to sync my inventory and basically unable to do anything with this software! Customer service seems more eager to quickly close out tickets then actually make this a functional tool.

Using app

10 months

Total reviews

2

Average rating

3.5

2 / 5 Share

Oct. 24, 2020

Tried to persevere with this app for a long time. Multiple order creation, inconsistent synchronisation, and poor service are the main issues. Final issue was creation of 119 false orders affecting stock, and they were unwilling to help reverse. Advise trying another provider before you get too deep and it is hard to change.

Using app

Almost 5 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 6, 2020

Very easy to upload products to eBay using eBay Connect. I have used this app for other Shopify Stores that I have. Very user friendly.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review Outlander Automotive!