inkFrog for eBay
eBay Integration for Seamless Listing and Order Management
Rating
4.0
feedback
183
chart
#904
All reviews
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May 3, 2018
Great app! Started with the free version to try it out and found it very easy to use. as soon as the orders started coming in I upgraded to the paid version. have had a couple of small issue's but all was sorted straight away by the very helpful support team, thanks!
April 30, 2018
Does the work. It is easy to manage the e-bay stock. I like that when I changed a product in Shopify it updates e-bay. With over 500 toys and games, we sure need a good app to manage it. -ToyShnip-
April 9, 2018
InkFrog represents the best value for eBay integration. I've had zero problems with setup and their support staff is excellent.
April 7, 2018
Awesome app for auto listing your products to eBay and having all your order fulfilled by Shopify. Completely hands off.
April 4, 2018
At first, the software was a bit overwhelming because I was not used to it. There is def a learning curve, and one of the biggest hurdles is just learning to trust it. When there are problems, the customer service team seems to be on call 24 hours a day. I have rarely had a question go 5 minutes without being handled. When it has been a problem on their end, they take the reigns, figure out the problem, and sort it out, FAST. Great team over there. I have been using it for 5 months, and I would recommend it to anyone who wants a great web-based listing software for connecting to Shopify.
March 5, 2018
Very fast to respond to emails however they don't take the time to understand the real issues despite detailed information were provided along with screenshots. No telephone support. No clear instruction on how to run the start. It effects the Ebay selling limits which cause quite a major loss in sales. It does not sync all the SKUs from Shopify to Ebay. It does not sync properly price changes from Shopify to Ebay. It does not sync properly variations changes from Shopify to Ebay.
Jan. 12, 2018
Very good cost-quality app, does an excellent job with eBay listings. OPHERTY & CIOCCI www.ophertyciocci.com Luxury Vintage, Pre-Loved Fashion
Jan. 2, 2018
We have been using this app for nearly 6 months and today we just lost our eBay selling privileges for a week because InkFrog's arbitrary syncs, it is buggy and we spend way too much time dealing with problems...uninstalling it today and looking for another more mature eBay friendly solution.
Dec. 19, 2017
Inkfrog has opened up my products to a whole new audience through ebay. This has added significantly to our monthly revenue. It is easy and automated and powerful.
Nov. 10, 2017
I have been using this app for a few months now and overall it works well. It takes time to get used to the user interface and how to manage your listings, but this is never going to be easy whatever tool you use. Synchronisation between shopify and ebay can fail for a number of reasons, so it takes time to understand what all of the errors actually mean. Saying that the support team are very responsive and helpful when it comes to understanding what is broken. I have raised a few enhancement requests, but there is very little appetite to enhance the app which surprises me.
Oct. 23, 2017
Ok, this is a great app that syncs your inventory across your sales channels in seconds MOST OF THE TIME. When it doesn't, however, you will not learn about it from the app itself until you get email from angry customers or notice that you oversell you items. Tech support is very helpful and tries to help within an hour or so, but the same type of errors repeat every couple of weeks, making you process all your inventory levels and orders manually. https://www.vapepeople.co.uk
Oct. 20, 2017
I use this daily to feed multiple ebay accounts. Saves so much time and its very flexible. Easily pays for itself every month. Been using this app for 2 years.
Sept. 19, 2017
Yet another miss by these people (thought we'd give them one more try). The theory is good, however reality is different. Sync issues, errors, missing deadlines for eBay updates and policy changes, etc., etc. As someone else so aptly noted, NO SUPPORT.
Aug. 11, 2017
This platform is really needed by us sellers but with sync issues, support staff ill equipped to deal with problems, and today 35+% of my items have wrong pictures and incorrect titles and information for no reason at all, even though my shopify store has never had this issue. The support staff told me to go through by hand and fix all the listings.... 1300+ listings to go through. Not sure what to do if they can not fix I will be getting rid of the service and requesting refund of ebay fees as this occurred during the last listing of my library and never has happened before. 125+ dollars in ebay fees down the tube because ending all of them early and re-listing makes more sense then fixing by hand over the next 4-5 days. Honestly we have had nothing but issues the only upside is the inventory control across the two.
July 27, 2017
Great app. I really appreciate that it synchronizes everything automatically & that there are settings & rules that can be changed for the synchronization.
June 27, 2017
I need to make a few changes to not max out my ebay listing limit through multiple listings of the same product where I track inventory but apart from that should do the job nicely.
Dec. 8, 2018
At this point if I could give this app a zero I would. I have paid for this app for quite a few months now. I received an email out of the blue stating that my trial had run out and that my account was being downgraded to a free account. At first I thought it was some type of mistake until I realized that they canceled me so that I will now have to pay $29 a month instead of the $18 that I was previously paying for the same service. No warning, nothing. This is just bad business. Don't waist your time. Find a app that is loyal to it's customers.