inkFrog for eBay
List products to eBay for seamless multichannel selling
Rating
3.9
feedback
176
chart
#1,314
All reviews
Nov. 15, 2018
Inkfrog provides a much more useful and easy-to-use interace than either Shopify or eBay -- both sites could learn a LOT about application design from Inkfrog! Mapping and managing variants and their associated images was flawless. I haven't seen any other app that navigates Shopify's crazy data structure more fluently. The creators of Inkfrog are geniuses.
Sept. 23, 2018
4.5 Stars! We have used inkFrog since June of 2017. I currently have approximately 2000 ebay listings thru inkFrog. Very simple to go from your Shopify store to ebay with this app. I highly recommend that you alter your headings to more closely resemble how people search on ebay. The app is occasionally glitchy. I do check ebay everyday at 3:00 pm to make sure that all my orders have been synching thru. Every once in a while, there are a few left hanging. I have had good luck with customer service. I haven't used them very often, but when I have, they have been quick. All in all, I would give inkFrog 4 and a half stars. If I had another site I wanted to hook up with eBay, I would use inkFrog again.
Sept. 14, 2018
Worst app ever. Unless you want to get kicked off eBay for having to cancel orders and pay your employees hours upon hours to correct inventory that it messed up do not use. This app costed me thousands before I realized it and support is terrible. I would give it a negative one if I could.
Aug. 29, 2018
InkFrog is a terrible platform to use. I have been a user since 2014 (4 years, because I couldn't find anything else 'better') and have had many problems with them. Today, we discovered that thousands of our listing profiles were erased by InkFrog because of an 'update' and that the 'information is not retrievable'. They expect us to rebuild 4 years of listing profiles because of an internal update. We are looking for another provider now, I wouldn't suggest InkFrog to my worst enemy. They are beyond terrible, have extremely poor customer service, and the program is glitchy and slow. We have over 10,000 listings on eBay Motors and they ALL lost years worth of compatibility profiles. I would never recommend InkFrog to anyone.
Aug. 13, 2018
Using this software has been the worst experience I've had with Shopify. I wouldn't recommend it to anyone. It would make changes that I had set to not be changed. Support was rude and unhelpful.
Aug. 3, 2018
I don't have enough good words to say about inkFrog and their customer service. I have been using the inkFrog integration with 3 of my eBay stores and Shopify, and it has done some magic for my business. Not only I can migrate my eBay customer accounts to Shopify and use Conversio email marketing, I also use inkFrog to migrate all my eBay items over to the Shopify. With the multiple features, they offer I don't know what I would have done without inkFrog. Also, their pricing is reasonably priced so they don't try to get all the money from the merchants. So I am a big fan as you can see and they deserve more than 5 stars! Thank you inkFrog Davit, Founder of BAYSUPERSTRE https://baysuperstore.com
July 27, 2018
I wish it was easier to reach tech support. The app has many glitches and tech support is impossible to get a hold of. I scheduled a call with them. Waiting on the line for 20 minutes and no one connected.
July 2, 2018
So far this is working so great! Support has been very responsive and helpful. I really wish they would come up with an app that is similar for Amazon that would make my year!
June 6, 2018
Smooth functioning app with a wonderful team to back it up. They're responsive, helpful and a true pleasure to work with.
June 4, 2018
InkFrog made this so easy. Not only provided excellent customer support but took me through the whole process step by step. I was up and running in no time compared to other sites that were so difficult that I gave up on them. Cannot recommend InkFrog highly enough.
May 31, 2018
This app is super easy to setup and use. I had a few items listed and syncing with eBay within minutes of installing! They have some excellent video guides to clarify and explain various aspects of the application. This was all I needed as everything is so intuitive and easy to do. Now the app is reliably syncing any changes on Shopify back to eBAY and pulling my eBay orders into the Shopify admin panel - it just works!
May 30, 2018
I have been using this app for awhile, it helped a lot with ebay inventory. Their support team is very good too, also reply very quickly. Thank you!
Sept. 18, 2018
Copying listings from a website to eBay is dicey for anyone, even on a good day, but Ink-Frog (what's up with that name?) makes the process as seamless and easy as possible. We sell a mix of new and used gear, from all across the MI product map, and Ink-Frog saves me hours of work each week. Honestly, they are the best at syncing with ebay. Sept. 2018 Update: I realized we had a lot of prices wrong on eBay, and the thought of updating all of them manually was daunting. I messaged InkFrog, and within 30 minutes not only had they found and fixed the settings I had wrong (thank you, InkFrog!), they had started a resync to make all my prices correct. I cannot say enough good things about the product and the customer service. If this review feature had a "thumbs up" icon, I'd leave two of them.
May 3, 2018
Great app! Started with the free version to try it out and found it very easy to use. as soon as the orders started coming in I upgraded to the paid version. have had a couple of small issue's but all was sorted straight away by the very helpful support team, thanks!
April 30, 2018
Does the work. It is easy to manage the e-bay stock. I like that when I changed a product in Shopify it updates e-bay. With over 500 toys and games, we sure need a good app to manage it. -ToyShnip-
April 9, 2018
InkFrog represents the best value for eBay integration. I've had zero problems with setup and their support staff is excellent.
April 7, 2018
Awesome app for auto listing your products to eBay and having all your order fulfilled by Shopify. Completely hands off.
April 4, 2018
At first, the software was a bit overwhelming because I was not used to it. There is def a learning curve, and one of the biggest hurdles is just learning to trust it. When there are problems, the customer service team seems to be on call 24 hours a day. I have rarely had a question go 5 minutes without being handled. When it has been a problem on their end, they take the reigns, figure out the problem, and sort it out, FAST. Great team over there. I have been using it for 5 months, and I would recommend it to anyone who wants a great web-based listing software for connecting to Shopify.
March 5, 2018
Very fast to respond to emails however they don't take the time to understand the real issues despite detailed information were provided along with screenshots. No telephone support. No clear instruction on how to run the start. It effects the Ebay selling limits which cause quite a major loss in sales. It does not sync all the SKUs from Shopify to Ebay. It does not sync properly price changes from Shopify to Ebay. It does not sync properly variations changes from Shopify to Ebay.