All reviews

Rating Breakdown

  • 5
    61% (108 ratings)
  • 4
    7% (13 ratings)
  • 3
    3% (5 ratings)
  • 2
    7% (12 ratings)
  • 1
    22% (38 ratings)

Reviews with Text

  • 95% (167)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2018

Inkfrog provides a much more useful and easy-to-use interace than either Shopify or eBay -- both sites could learn a LOT about application design from Inkfrog! Mapping and managing variants and their associated images was flawless. I haven't seen any other app that navigates Shopify's crazy data structure more fluently. The creators of Inkfrog are geniuses.

Using app

3 days

Total reviews

6

Average rating

5.0

4 / 5 Share

Sept. 23, 2018

4.5 Stars! We have used inkFrog since June of 2017. I currently have approximately 2000 ebay listings thru inkFrog. Very simple to go from your Shopify store to ebay with this app. I highly recommend that you alter your headings to more closely resemble how people search on ebay. The app is occasionally glitchy. I do check ebay everyday at 3:00 pm to make sure that all my orders have been synching thru. Every once in a while, there are a few left hanging. I have had good luck with customer service. I haven't used them very often, but when I have, they have been quick. All in all, I would give inkFrog 4 and a half stars. If I had another site I wanted to hook up with eBay, I would use inkFrog again.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

1 / 5 Share

Sept. 14, 2018

Worst app ever. Unless you want to get kicked off eBay for having to cancel orders and pay your employees hours upon hours to correct inventory that it messed up do not use. This app costed me thousands before I realized it and support is terrible. I would give it a negative one if I could.

Using app

8 months

Total reviews

6

Average rating

4.3

1 / 5 Share

Aug. 29, 2018

InkFrog is a terrible platform to use. I have been a user since 2014 (4 years, because I couldn't find anything else 'better') and have had many problems with them. Today, we discovered that thousands of our listing profiles were erased by InkFrog because of an 'update' and that the 'information is not retrievable'. They expect us to rebuild 4 years of listing profiles because of an internal update. We are looking for another provider now, I wouldn't suggest InkFrog to my worst enemy. They are beyond terrible, have extremely poor customer service, and the program is glitchy and slow. We have over 10,000 listings on eBay Motors and they ALL lost years worth of compatibility profiles. I would never recommend InkFrog to anyone.

Using app

Almost 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 13, 2018

Using this software has been the worst experience I've had with Shopify. I wouldn't recommend it to anyone. It would make changes that I had set to not be changed. Support was rude and unhelpful.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 3, 2018

I don't have enough good words to say about inkFrog and their customer service. I have been using the inkFrog integration with 3 of my eBay stores and Shopify, and it has done some magic for my business. Not only I can migrate my eBay customer accounts to Shopify and use Conversio email marketing, I also use inkFrog to migrate all my eBay items over to the Shopify. With the multiple features, they offer I don't know what I would have done without inkFrog. Also, their pricing is reasonably priced so they don't try to get all the money from the merchants. So I am a big fan as you can see and they deserve more than 5 stars! Thank you inkFrog Davit, Founder of BAYSUPERSTRE https://baysuperstore.com

Using app

Over 1 year

Total reviews

9

Average rating

5.0

1 / 5 Share

July 27, 2018

I wish it was easier to reach tech support. The app has many glitches and tech support is impossible to get a hold of. I scheduled a call with them. Waiting on the line for 20 minutes and no one connected.

Using app

22 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 2, 2018

So far this is working so great! Support has been very responsive and helpful. I really wish they would come up with an app that is similar for Amazon that would make my year!

Using app

9 days

Total reviews

4

Average rating

3.8

5 / 5 Share

June 6, 2018

Smooth functioning app with a wonderful team to back it up. They're responsive, helpful and a true pleasure to work with.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2018

InkFrog made this so easy. Not only provided excellent customer support but took me through the whole process step by step. I was up and running in no time compared to other sites that were so difficult that I gave up on them. Cannot recommend InkFrog highly enough.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2018

This app is super easy to setup and use. I had a few items listed and syncing with eBay within minutes of installing! They have some excellent video guides to clarify and explain various aspects of the application. This was all I needed as everything is so intuitive and easy to do. Now the app is reliably syncing any changes on Shopify back to eBAY and pulling my eBay orders into the Shopify admin panel - it just works!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2018

I have been using this app for awhile, it helped a lot with ebay inventory. Their support team is very good too, also reply very quickly. Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

Copying listings from a website to eBay is dicey for anyone, even on a good day, but Ink-Frog (what's up with that name?) makes the process as seamless and easy as possible. We sell a mix of new and used gear, from all across the MI product map, and Ink-Frog saves me hours of work each week. Honestly, they are the best at syncing with ebay. Sept. 2018 Update: I realized we had a lot of prices wrong on eBay, and the thought of updating all of them manually was daunting. I messaged InkFrog, and within 30 minutes not only had they found and fixed the settings I had wrong (thank you, InkFrog!), they had started a resync to make all my prices correct. I cannot say enough good things about the product and the customer service. If this review feature had a "thumbs up" icon, I'd leave two of them.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2018

a pretty good app would def recommend for a try!

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

May 3, 2018

Great app! Started with the free version to try it out and found it very easy to use. as soon as the orders started coming in I upgraded to the paid version. have had a couple of small issue's but all was sorted straight away by the very helpful support team, thanks!

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

April 30, 2018

Does the work. It is easy to manage the e-bay stock. I like that when I changed a product in Shopify it updates e-bay. With over 500 toys and games, we sure need a good app to manage it. -ToyShnip-

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2018

InkFrog represents the best value for eBay integration. I've had zero problems with setup and their support staff is excellent.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2018

Awesome app for auto listing your products to eBay and having all your order fulfilled by Shopify. Completely hands off.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 4, 2018

At first, the software was a bit overwhelming because I was not used to it. There is def a learning curve, and one of the biggest hurdles is just learning to trust it. When there are problems, the customer service team seems to be on call 24 hours a day. I have rarely had a question go 5 minutes without being handled. When it has been a problem on their end, they take the reigns, figure out the problem, and sort it out, FAST. Great team over there. I have been using it for 5 months, and I would recommend it to anyone who wants a great web-based listing software for connecting to Shopify.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 5, 2018

Very fast to respond to emails however they don't take the time to understand the real issues despite detailed information were provided along with screenshots. No telephone support. No clear instruction on how to run the start. It effects the Ebay selling limits which cause quite a major loss in sales. It does not sync all the SKUs from Shopify to Ebay. It does not sync properly price changes from Shopify to Ebay. It does not sync properly variations changes from Shopify to Ebay.

Using app

9 months

Total reviews

2

Average rating

2.0