Inkthreadable: Print on Demand

Jan. 21, 2018

Best print on demand company available! so many great quality garments to choose from! A quick turn around time Too! https://www.kgmcollective.com/

Dec. 25, 2017

Really massive shame that this company couldn't live up to their promises. It has all the right ideas and had everything i wanted... printing, dropshipping, tags, packing slips etc but when it come down to it...it was the complete opposite. Deliveries up to 3 weeks, no customer interaction, the printing itself was almost see through it was that cheap and poorly done. I used them and had to stop immediately as they are damaging to a reputation. I was promised constantly that my clothing was being made as a priority but it was painfully obvious they just didn't have the stock...and when they finally did..they produced really terrible printing. Avoid completely if you want to maintain any sort of customer satisfaction and trust

Dec. 21, 2017

Honestly I could just copy and paste the previous 1 star review. Flabberghastingly bad. Its such a shame as I wanted to support a UK based business that integrated with Shopify. I continuously have to chase my orders, they are nearly always late. Their stock keeps changing so I'll have a shirt or something in my shop then an email saying this has been discontinued etc, I feel that the item should have a like for like replacement so that when orders come through I don't have to recreate everything because they decided to replace it. I also had to make slight changes to my designs, there is no way of doing this efficiently without having to delete its recreate it and re-upload it. The worst thing is, when you complain you get a canned "we are sorry and we take your feedback on board" response. I have had problems with them on around 70% of orders made this year which is a nightmare for me. Sometimes they offer me a discount or a refund - recently they offered me a refund on an item and then never actually actioned it, so I've had to chase the refund. I wish wish wish there was an alternative in Europe.

Dec. 20, 2017

I really did not want to have to write this review. I have been using Inkthreadable since September and have tried really really hard to make things work. I have had problems with sizing of clothing, print turnaround times, screw ups with printing, screw ups with size of logos, stock issues and communication. At first things seemed to be going well after many many hours of integrating my shop and products into their app and creating over 300 templates for my items. Then they have "updated" their system which has meant that previews and mockups turn out nothing like the end result. Logos were appearing 30% larger than on my preview which is not good enough. After black friday their "3 - 5 working day" turn around has been a minimum of 10 working days and I have had to do loads of chasing to get updates on where orders are. I really did not want to change drop shipping supplier and to be honest haven't found anyone in the UK that integrates with shopify and has the range of items they do. But I cant continue to run a business with the level of incompetency and screw-ups Inkthreadable have. Every time I think we are getting there something else goes wrong. Its frankly tiring and very disappointing as I want to support a local UK business. Inkthreadable have to realise they are taking our money and providing a service that is expected to remain at a certain level.

Dec. 15, 2017

I wish I could give the company zero stars. They were a nightmare to deal with. Their shipping times are never on time and they always give the same reasons about delays. I really wanted to go with Inkthreadable as they are in the UK, but I have unhappy customers and have undergone a lot of stress chasing after them when their shipping times are massively late. I do not recommend them.

Dec. 8, 2017

We really want to love Inkthreadable, it has so much potential, and Alex the owner is incredibly helpful. However, as with every other dropshipping company we have tried, especially in the UK, promised shipping times are way off the mark, resulting in unhappy or even lost customers. We understand peak season strain, but we've found all companies lack accurate ETA's. We can't run a business in that way. We need reliability, and as a result of our experience across the board, we now buy in bulk and are also investing heavily so that we can print garments ourselves.

Sept. 27, 2017

Inkthreadable have been so helpful to me as a new Shopify spore owner. I had a lot of newbie questions! My orders have been shipped within a couple of days. Test order (mug) was good quality, very happy with the print. I was worried after reading negative reviews but I'm confident that they are the right fit for me. I've tried to contact other printers and they don't even respond to questions about their products. Looking forward to growing my business now.

Aug. 31, 2017

I used these guys for around a year. I really wanted to like them, as a UK based print on demand supplier. In fairness, the print quality on some T-shirts was pretty good. The app, payments etc.. was all very simple to use. The issue was always delivery speed - which was hopeless. They always promise that orders will be dispatched within 3-5 business days. Whilst I had a few that went in that time, the vast majority went way past that. in fact I had some orders waiting A MONTH before they were shipped. This is isn't acceptable, and damaged our business. Thankfully I'm now in the position where I can buy in stock in bulk, so no longer need to use Inkthreadable or a print on demand supplier. Would I recommend these guys, unfortunately, no, I wouldn't. Not until they speed up their production process significantly.

July 17, 2019

After previously having a lot of issues with Inkthreadable we decided to give them another go as we really wanted to work with a UK based supplier and we have been pleasantly surprised. They seem to be living up to their promises so far and we hope to continue working with them for the foreseeable future.

Aug. 9, 2017

We have tested out several print on demand services for UK only delivery for our site www.smileywoo.co.uk and inkthreadable looked like the best option for product selection. After adding our designs the orders came in and delivery simply took too long. If this could be sped up it would be great. We only used basic designs and the print was ok. Purely due to delivery times we've had to change suppliers i'm affraid.

Aug. 17, 2018

Sucks!!!!!! It's a hit and miss using their print fulfillment service. Their customer service team are commendable and always get back on time but the whole fulfillment service is just a letdown and disappointing. Print quality is so-so compared to other DTG providers I tried which much better. Had a missing order that didn't arrived, the team agreed to arrange for order replacement and re-delivery but after 4 weeks, nothing came. Recommend for any new startups or brands to look elsewhere if you just starting up your small business or you may end up dealing with order issues with your customers.

July 27, 2017

My store onlychillvibes.com has been using Inkthreadable since its inception and it has done nearly everything (expanded below) perfectly. Here's a overview. Product selection : true it is currently the best in Europe, but there can always be more products and product options. Printing quality : we use Continental Clothing Earth Positive (50% cotton/ 50% tencel) for our apparel and both the hoodies and tees have come out better than expected. Digital mockups : Could use a lot of improvement! Production Time : One word that would describe it, would be patchy. Sometimes the delivery has been within 3 working days. Other more frequent times it can get up to 10 working days (within the UK). App : Not the most user-friendly but isn't that complicated. Payment : Works well. Customer service : Excellent and friendly staff, however, I have had some circumstances when they have not informed me of certain issues with orders. _________________ Overall : Inkthreadable is a good service. Now, there are certain improvements and other add-ons I would love to see (e.g. branded packing inserts) that would increase the services value. 8/10.

July 15, 2017

What a pain in the a**!!! Now, i got on to inkthreadible as they have the biggest selection of products and color variations available. However lets review some facts real fast: Product selection: best in Europe Mockups: mostly S**T! (bad digital models mostly, bad resolution) Printing quality: quite ok for cotton products, horrible on polyester (color distortion from Heat during print process App: pain in the a** - you can't even name the products for better overview and only create new, instead of edit. Production time: don't expect it to be 2 weeks - expect it to be 14 business days! Payment: sometimes it´s working, sometime not :P Bottom line: if you ONLY need simple shirts, go somewhere else. if you need more, better plan in some extra hours.

May 25, 2017

Absolutely amazing service from Inkthreadable. I've been using Inkthreadable for over a year and they've been consistently fantastic - even during busy times such as Christmas. Their customer service is second to none and there's always someone on hand to assist you. They always go above and beyond! Their products are all brilliant quality and there's an excellent range to to choose from. The app is really easy to use and to integrate with Shopify (even for someone like me... who had only just opened a Shopify store) I'd recommend Inkthreadable to anyone.

June 12, 2017

System itself is at 4/5, Customer Service is fast and always available, although not always problem solving orientated 3/4. Product portfolio 4/5, process time 3/5, unfortunatly currently the software does not tell you if stock is available or not. So far 75% of my orders involved products out of stock and I had to get back to customers and find alternatives. The team is working on developing the IT to include out of stock information, but currently this really is a show-stealer. Whitout this component in the future, the fulfillment is not really saving time and work. So unfortunatly, at the moment only 2/5. EDIT: I just had to uninstall the App. Unfortunatly we had too many returns and quality issues. Labels were not printed as agreed, prints were not centered and either to much left or right, or to low, wrong sizes were sent, sometimes with packaging slip - sometimes without and and and. It is just not a reliable service (stock availability asweel... see above) and we can currently not use it and pass these problems on to our customers. The team is always helpfull and available, but overall deliverytime from the UK to Germany is far too long (sometimes 10-14 days) The system is developing fast and it is visible the team is trying, it is just not at a usable point yet. perhaps we will retry in a year or two, currently it is costing us money, time and unhappy customers.

Feb. 1, 2017

great service! thanks.. www.unicorn.gifts

Oct. 24, 2016

Brilliant, finally a dropshipper in the UK! Our test purchase arrived within 5 working days, and the rest did too! Easy to use, easy to customise products. Very very happy.

Sept. 28, 2016

The best print on demand app in the europe for now

Aug. 25, 2016

A little expensive, but the quality seems good and customer service has been very good so far!

July 24, 2016

Excellent quality t-shirts and amazingly fast customer service. Had no issues at all and help me out with every query I have. Quality of t-shirts and printing is also excellent.