Rating

4.9

feedback

1,822

Reviews

chart

#34

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    6%
  • Less than a month
    15%
  • Less than a year
    41%
  • More than a year
    30%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the quick and efficient customer support provided by the team. Users highlighted the app's ease of use, seamless integration with Shopify stores, and the visually appealing display of Instagram feeds on their websites. The support team was commended for their prompt responses, helpfulness in resolving issues, and willingness to assist with customizations, even for legacy themes. Users also appreciated the free version of the app and the value it added to their online stores. However, there was one user who faced difficulties with the live chat support and customization options.

Highlights

Positive customer support and quick assistance
Ease of use and seamless integration with Shopify
Visually appealing display of Instagram feeds
Value-added with free version
Challenges with live chat support and customization options

Rating Breakdown

  • 5
    94% (1,709 ratings)
  • 4
    3% (54 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

The best at what they do! Plus great customer service

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Wonderful crew, assisted me quickly with my small problem, showed me, with easy to follow diagrams and screenshot. Thank you again!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Riku Workshops, thank you so much for your kind feedback! It was a pleasure helping you and we are always here whenever you need support. All the best!

5 / 5 Share

Dec. 19, 2024

perfect customer service

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi Framesandgear, we truly appreciate your 5-star review! It’s fantastic to know that you had a positive experience with our team. If you ever need support in the future, please feel free to contact us. Wishing you all the best!

5 / 5 Share

Dec. 19, 2024

Highly recommend their app and customer service. My website theme did not allowed me to install their feed and contacted their support for help. They were successful and super quick Thank you so much

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi phplasticoshoyos, thank you for this review! We are delighted to hear that you had a great experience with our app and that our support team was able to assist you quickly. If you ever need assistance, feel free to reach out. Best wishes!

5 / 5 Share

Dec. 18, 2024

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello Marunaka Wine, thank you so much for this review! We are glad that you enjoyed our app. Best wishes!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more