Rating

4.9

feedback

1,859

Reviews

chart

#42

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    6%
  • Less than a month
    15%
  • Less than a year
    41%
  • More than a year
    30%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick response times, helpfulness, and efficiency of the customer support staff in resolving issues and assisting with installations. The app itself was described as easy to use, with users appreciating its functionality and seamless integration with their websites. Additionally, users mentioned that the app worked as described, had great visuals, and was user-friendly. Some users also specifically mentioned the free version of the app being sufficient for their needs, along with the high recommendation for both the app and the customer service.

Highlights

Excellent Customer Service
Ease of Use
Functionality
Visual Appeal
Free Version Satisfaction

Rating Breakdown

  • 5
    94% (1,744 ratings)
  • 4
    3% (55 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

Very quick reply and fixing of my problems!

Store

Fatafea

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Ines was a great help. I needed some code updated and she was onto it immediately. Speedy response. Thanks.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi Paccabag®, thank you for your kind feedback! We are so glad to hear that our team could help you promptly with your custom changes. If you need anything else, feel free to reach out. All the best!

5 / 5 Share

Jan. 29, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Maz Leyden, thank you so much for this 5-star review! It's amazing to know that you had a great experience with our app. Best wishes!

5 / 5 Share

Jan. 28, 2025

The Instafeed app is doing exactly what we expected, and it was super easy to set up and operate. We had a question about one functionality of the app and their help desk team jumped right in no time. They replied right away and did not give up until we solved it. I highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Enchant Brands, thank you for this 5-star review! It's fantastic to hear that Instafeed is meeting your expectations and that our team was able to assist you quickly and provide a solution. Your recommendation means a lot to us, and we are grateful for your support. If you ever need assistance, we are here to help. Wishing you all the best!

5 / 5 Share

Jan. 27, 2025

Fast and helpful response. Had a small problem with a custom section and a new code was provided right away and worked like a charm. Easy and awesome to use!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi skinbydrsethi, thank you for your feedback! We are thrilled to hear that our team could assist you with your custom section. If you ever need assistance in the future, don't hesitate to reach out. All the best!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more