Socialwidget ‑ Instagram Feed
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This app is fantastic; we’ve been using it for several years. It’s fully customizable, supports multiple languages, and the support team is incredibly responsive. They’re a huge help in fine-tuning the look and feel of your store, and I highly recommend it. View it here: https://zealande.com/
Great quick help & resolution with a human! Would highly recommend.
Julie fixed our problem in a swift manner and the support system was good.
Excellent customer support and great app. Had to work at it a bit to get it set up properly after I missed a step. Ricky took care of us though with screenshots walking us through how to fix it. Love the app so far.
Julie for Socialwidget helped me with everything highly reccomended, thanks for you help 5 stars....
Très bonne application, merci à Ricky qui m'a aidé sur mon problème d'affichage. Très courtois et rapide !
Shoddy, frequently disconnects
Hi there, We’re truly sorry for how frustrating this experience has been, and we completely understand how disappointing it must have felt. Running into issues like this can be incredibly discouraging, especially when you’re just trying to get things working, and we sincerely apologize for the time and effort this has cost you. We’ve sent you a detailed update via email explaining what’s been happening, and we kindly ask you to check your inbox (and spam folder, just in case). We genuinely want to make sure you have all the information and support you need. To share a bit more context here: the disconnections you encountered are related to authentication token expirations from a third-party API. These can occur for reasons outside of our direct control, such as security updates, API limitations, or unexpected token resets. Unfortunately, this tends to happen more often with Personal accounts, which are inherently less stable when connected through these APIs. We know that explanations don’t erase the frustration you experienced, and we’re truly sorry you had to go through this. Please reply to our email, our team is ready and eager to help you move forward and find the best possible solution for your account. Thank you for giving us the opportunity to support you. Kind regards, SocialWidget team
Julie was super helpful and explained everything clearly.. great support!
Brilliant support, special mention for Julie. Early days but excited about the product
A great app that does what it says it will do. If you're stuck, the quick and helpful communication with support will help. Thank you Ricky
The app does not work properly, It get wrong account media when I put my Instagram username and have no way to fix that or try put my credentials again, I try delete and reinstall but It come back with welcome again in the same wrong pat, without way to come back in step to try fix, I think its just lost of time....
Hi there, We’re truly sorry for the frustrating experience you had with our app. This definitely isn’t the experience we want for our users. Our team has already sent you a follow-up email to help fix the Instagram connection issue and guide you through the correct setup. Please kindly check your inbox (and spam folder just in case) for our message, we’re ready to assist you right away. We sincerely appreciate your patience and the chance to make this right for you. Best regards, SocialWidget team
Ricky was great! He helped elevate our website and instagram reach!
Easy to use app and great support team.
Julie was very quick in responding and helpful in setting up the social widget.
Julie was a great help and support and shown me how to fi the problem very quickly thank you
Works great. The support team is super fast and helpful!
Ricky and his team have been really helpful with assisting us widget coding and features. thank you Ricky
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