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Julie is amazing customer service rep!! she really explained well and helped me out!
Veldig enkelt, og veldig rask og god kundeservice
i cant comment on the app itself just yet but Tech support is super helpful. i couldnt get the backend stuff figured out on my own but tech support through the chat icon was fast, patient and so helpful and stuck with me til i got it figured out.
When it works, it looks really good. However, more often than not it just disconnects itself and doesn't tell you, so you end up with a blank page or one massively outdated. Having to uninstall and look elsewhere and it's just too unreliable.
Their customer service team was very responsive and helped me resolve my issue quickly.
Good free app and quick responses when I've needed help, thanks
Great app that you can easily connect to your social media accounts and showcase content on your site and connect even better with your customers!
Great support from Ricky, the app is a 5/5
Just had incredible support from Julie - she just talked me through each step - made it super easy for me and she didn't make me feel stupid! Great and quick customer service.
Ricky sorted out my problem quickly & effectively, thank you!
Hi Amelia Rose Accessories admin, Here is Ricky from Socialwidget. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support! Once again, thank you for trusting our app. In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Cheers, Ricky Socialwidget by OneCommerce
We had some issues where our account was disconnected but with support's help, we got it back up. Great support team. Thanks Ricky.
Hi Laifen Tech South Africa admin, Here is Ricky support team from Socialwidget. Thank you so much for your kind review. Besides improving your experience, we will continue to enhance our services for valued Socialwidget users like you. Thank you for your kind words, and for being the best part of Socialwidget. Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Kind regards, Ricky from OneCommerce
Ricky and the DEV team was really friendly and helpful. Helped us with our problem really fast. We are happy with the service and result! :)
Hi BonBon Lingerie admin, Here is Ricky from Socialwidget. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support! Once again, thank you for trusting our app. In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Cheers, Ricky Socialwidget by OneCommerce
I really enjoy the functionality of this app and how it looks on my shop homepage. I found the customer service great! Julie was very quick to respond to my request.
英語に不安がありましたが 翻訳を駆使して問題解決が出来ました。 サポートも迅速対応で親切・画像つきで説明頂き 非常に分かりやすかったです。 ありがとう！
I was having troubles with my widget loading on my site. I sent a message through the chat feature and Ricky fixed my issues within minutes (even on New Years Eve!). Thanks Ricky!
Great help from Ricky who fixed our app embedding problem on our homepage! Super fast service!
Great customer service! I had an issue and they solved it in no time.
Excellent service! Extremely satisfied with the professionalism!
very helpful and easy to work with
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