All reviews

Rating Breakdown

  • 5
    94% (1,175 ratings)
  • 4
    3% (41 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (17 ratings)

Reviews with Text

  • 84% (1,049)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2024

I had an issue with the Instafeed not being visible for visitors and after emailing them, they responded swiftly and solved the issue in no time. Great product, great team! Thank you!

Store

Everri

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi Everri, thank you for this amazing review! It's fantastic to hear you enjoyed our app and that our team was able to assist you quickly. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. All the best!

5 / 5 Share

Oct. 6, 2024

Awesome dev team support! Really helped us out. Would recommend to everyone.

Store

Huffer

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Huffer, thank you for this 5-star review! Your recommendation means a lot to us, and we are very happy to hear that you had a great experience with our team. If you ever need further help, don’t hesitate to reach out, we are always available. Best wishes!

5 / 5 Share

Oct. 6, 2024

MUY CONTENTA Y FÁCIL DE USAR.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hola ADA JOYITAS, ¡gracias por compartir esta increíble reseña! Nos alegra saber que Instafeed te resulta fácil de usar y que está cumpliendo con tus expectativas. Si en algún momento necesitas soporte, no dudes en ponerte en contacto con nosotros. ¡Te deseamos lo mejor!

5 / 5 Share

Oct. 2, 2024

Store

Andy

Using app

6 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Andy, thank you so much for this 5-star review! It's amazing to know that you had a great experience with our app. Best wishes!

5 / 5 Share

Oct. 1, 2024

Ines was incredible assisting me with technical support for my shopify store; professional, prompt and extremely helpful. I am most grateful.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello Oski and Lottie, we truly appreciate your wonderful review! It means everything to us to hear that you had such a positive experience with our support team. If you ever need assistance, don’t hesitate to reach out, we are always here for you. Wishing you all the best!

5 / 5 Share

Oct. 1, 2024

i have an issue to add the app on my theme alone and the support help me and respond very quickly.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Couture de Sakina, thank you for your thoughtful feedback! We are thrilled to hear that our team was able to help you quickly. We are always here to assist you whenever you need us. All the best!

5 / 5 Share

Sept. 29, 2024

They are very helpful!

Store

BONDIR

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello BONDIR, thank you for your kind feedback! It makes us really happy to hear that you enjoyed the experience with our support team. If you need help again, feel free to contact us anytime, we are always here to help. All the best!

5 / 5 Share

Sept. 26, 2024

Excellent customer service and great app.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello Thalie Paris, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to help whenever you need it. All the best!

5 / 5 Share

Sept. 25, 2024

Really great app! When i needed support with applying the insta feed to my secondary website, I received help immediately. Inês was kind enough to insert my instafeed to my website for me. Thank you so much!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Crescent Jewels, thank you for this review! We are so happy to hear you had a great experience with our app and that our team could help you quickly. We are always here whenever you need assistance and appreciate your support. All the best!

5 / 5 Share

Sept. 23, 2024

At first there was an issue that it couldn't load because I had an older Shopify theme and it said to contact them for help. Within a few hours they had fixed the issue and my Instagram feed was installed. ( I'm on the free plan.) Impressed with the customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bright Life Studio, thank you for your amazing 5-star review! We are so happy to hear that you had a positive experience with our team and that we were able to assist you promptly. If you ever need further help, don’t hesitate to reach out, we are always available. Best wishes!

5 / 5 Share

Sept. 20, 2024

質問に対する回答がとても早くわかりやすかったです! ありがとうございました!

Store

Colony

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Colony様、このたびはご親切なレビューをいただき、誠にありがとうございます!サポートチームが迅速にご質問にお答えし、ご不安を解消できたこと、大変嬉しく思います。また何かお手伝いが必要な際は、どうぞお気軽にご連絡ください。私たちのチームはいつでもお手伝いする準備ができています。今後ともどうぞよろしくお願いいたします!

5 / 5 Share

Sept. 19, 2024

I needed help with my IG feed showing up on my homepage as the web designers used a legacy theme and the usual tutorials weren't working. When I reached out to Instafeed/Mintt Studio directly, they emailed back within 10 minutes, I granted them the limited access to my Shopify account and they fixed in less than 24hrs! Super communicative, fast and easy to work with. Thank you, best customer/tech support that I've experienced in a long time from any company!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pickleball Jules, thank you so much for this kind review! We are thrilled to hear that you enjoyed the experience with our support team and that we could assist you promptly. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need assistance, don't hesitate to reach out, we are always here to help. All the best!

5 / 5 Share

Sept. 19, 2024

The customer team resolved our issue with amazing speed!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello ADORABLE FLOWERS TOKYO JAPAN, thank you for your kind feedback! It makes us really happy to hear that our support team was able to help you quickly. If you need help again, feel free to contact us anytime, we are always here to help. All the best!

5 / 5 Share

Sept. 18, 2024

シンプルで使いやすいアプリです。 サポートの対応も迅速でした。

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

こんにちは、VITAL TOKYO!素晴らしい5つ星のレビューをありがとうございます!私たちのアプリが使いやすく、インストールも簡単だと感じていただけたこと、そしてサポートチームとの素晴らしい体験をお持ちいただけたことを嬉しく思います。今後、何かお手伝いが必要な際は、ぜひお気軽にご連絡ください。すべての幸運をお祈りしています!

5 / 5 Share

Sept. 18, 2024

Quick and easy install - their customer service team was fast and responsive to my questions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sex and Monsters, thank you so much for this 5-star review! It's amazing to hear that you found our app easy to install and that you enjoyed the experience with our support team. If you ever need help again, don't hesitate to reach out. Best wishes!

5 / 5 Share

Sept. 17, 2024

Thank you very much, they provided special support regarding the update. Marcus Q. From Technical Team Thank You

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello S COLLECTION TRADING CO LLC, thank you so much for this 5-star review! It's amazing to hear that you had a positive experience with our support team. If you ever need help again feel free to get in touch, our team is always ready to assist you. Wishing you all the best!

5 / 5 Share

Sept. 17, 2024

Great support. Love the app and it's features.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Hello Ell Soll Fashion, thank you for this kind review! We are thrilled to hear that you enjoyed using our app and had a positive experience with our support team. If you ever need anything, feel free to reach out. Best wishes!

5 / 5 Share

Sept. 16, 2024

Great support

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello FUCHSIA SHAW, thank you for your kind feedback! It's amazing to hear that you enjoyed the experience with our support. If you need help again, feel free to contact us anytime - our team is always here to help. Wishing you all the best!

5 / 5 Share

Sept. 16, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wandering Willow NZ, thank you so much for this review! We are glad that you enjoyed our app. All the best!

5 / 5 Share

Sept. 16, 2024

Heel makkelijk te installeren. Bij het toepassen online heel snel verder geholpen door een assistent. Top!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hallo cocoomade, heel erg bedankt voor deze 5-sterrenbeoordeling! Het is fantastisch om te horen dat je de app eenvoudig te installeren vond en dat ons ondersteuningsteam een geweldige ervaring heeft geboden. Jouw feedback wordt zeer gewaardeerd. Als je in de toekomst hulp nodig hebt, aarzel dan niet om contact op te nemen. Het beste!